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Spocket is a really good app. Hassle free. All you do is add the app. No More aliexpress, no more worries!
Hassle free indeed! Spocket provides you with the best US suppliers that have the best products with the fastest possible shipping! Thank you for the review!
Very expensive products, with shipping times that aren't what they show (sometimes more than 30 days). Suppliers are liars and they make you waste time, money and customers. But the worst thing is that you are not protected by this "company" even if you pay their most expensive plan, they always win and they never take responsability from the bad service of their suppliers... don't recommend it if u wanna be succesful... try others like eprolo, sourcinbox or cjdropshipping, I've never have problems with them, they have rasonable prices, and don't steal your money making you pay for a suscription to access products that are always out of stock
Thank you for sharing your feedback! We're sad to hear about your experience. We are very strict when it comes to what our suppliers declare which is why if a supplier fails to deliver within their specified timeline, your orders would automatically be valid for a refund. Also, we make sure to remind them to always restock their products or they might get deactivated from our platform. Rest assured that we do not tolerate them at all! We would be more than happy to rectify any concerns you may have and make sure they are resolved immediately. We'll have one of our account managers reach out to you directly to assist you. Thank you for your kind understanding and patience!
Russel did a great job!!! He provided me with answers in detail that can help me learn how to use Spocket better. Would recommend Russel to anyone who needs help.
We’re pleased that Russel was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us if you need further assistance and we'll be happy to assist you.
I'm just getting started but so far I like it.. I just wishbit had more summer style Sandals and clothes like some cute two pieces and body con dresses
Glad you are liking our app so far! You can be sure that our on boarding team is working hard to add more suppliers for sandals and clothes! We hope you have a great experience using Spocket! Thank you!
Low quality products, low quality images, and silent upgrades are waiting for you in the corner when the trial ends. If you are trying to build a serious store, this place is not for you.
We sincerely apologize if you felt that Spocket did not live up to your expectation. Regarding your concerns, for the upgrades, we want to assure you that we don’t change anything on our customer’s account unless they explicitly request this from us. We’d love to address the images and the products that you’re referring to so if you could let us know of these, we would greatly appreciate it as we always aim to improve our services for our customers. You can reach out to us at support@spocket.co and we’ll find a way to get this sorted out to better your experience.
Very useful and quick. Great products makes selling easy and convenient. Very Happy I chose Spocket
Thanks for providing your feedback! Spocket is truly easy to use and aside from that, we have 24/7 customer support to assist you if you have queries! - Erwin
I really liked how easy it was to setup. Had a lot of products to choose from. will wait to see how sales go.
Hi 3411 Premium Gadgets,
Thanks for the feedback!
We are happy that you found your initial experience with Spocket to be easy. At Spocket, we know how important it is to have many high-quality products to choose from, which is why we are on boarding new suppliers DAILY!
If you have any questions about how to get your first few sales, please reach out to our support team and they would be happy to share some helpful resources with you. We are always here to help!
Thanks,
Team Spocket
Horrible customer service! It's been 6 days I'm exchanging pointless emails with their customer service to fix a huge issue I'm having with their app. I'm on a paid plan of 50 bucks per month and it's been almost a week I cannot use their app, contacted them multiple times and they don't provide me an actual solution to the problem. Just pointless chit chat. I have been paying them for months and this is what I got back. ZERO support on my issues. I would advise you to stay away. Im in e-commerce for 3 years, have tried multiple apps these guys suck BIG TIME!
We're very sorry to hear about the unfortunate experience you had! We would be more than happy to be able to fix the issues you are having with our app. You can rest assured that we have improved our services and are continuing to improve consistently. Please reach out to us at support@spocket.co and we'll be sure to prioritize your concerns and resolve them for you. We'd be looking forward to sorting things out with you!
I like this app. I haven't sold any of it yet but hoping that will change soon. I do not enjoy having to write a review to get the screen unblocked
We look forward to you getting your first sale and hopefully, that it will happen soon. Let our Support team if you need anything.
I like the app but the product costs are high compared to other sites
Costs need to go down.Thank you