評價 (5,415)

整體評分
4.7
各級評分數量
  • 82% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2019年11月7日

I have found the suppliers run out of stock and don't restock for weeks on end. The products are FAR more expensive than AliExpress ..the shipping costs are extortionate. I wish the "cost" would import to Shopify along with the price etc. I always have to manually go in and maintain "cost" on Shopify after an import

My Bare Face
英國
使用應用程式 7個月
Spocket 已回覆 2019年11月11日

Thanks for your feedback! We are grateful to hear your comment as this helps us know which areas in Spocket we need to improve on especially when it comes to suppliers. Someone from the Support team will be in touch and hopefully, get more insight on your end.

2023年5月11日

First time using this. There is a problem in pushing the imported products to my Shopify store. I don't know but it seems to be needed that I have to write this review so that I can go forward. It's really easy to import the aliexpress product directly with just one click. That's a game changer but doubt on the next process.

My Store
美國
使用應用程式 6個月
Spocket 已回覆 2023年5月13日

Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

2018年10月9日

Spocket apps is really good but I found out that the prices of the products are expensive. There are products that sometimes descriptions are not appropriate, no measurements etc.

Twinstore
加拿大
使用應用程式 6個月
2019年5月13日

I think is a little high in price for the quality of the products. I order some samples and it was a disaster, thank God it was me and not my customers. I had the premium plan but is not worth it, use the basic plan you will be fine.

Sussyes
美國
使用應用程式 6個月
Spocket 已回覆 2019年5月14日

Thank you for working with us to resolve the problems you experienced. Providing a great customer experience is very important to us. We really appreciate the chance to work with you to resolve the situation, and remain available if you have any further questions or concerns.

2022年12月9日

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Luxury Home
德國
使用應用程式 6個月
Spocket 已回覆 2022年12月12日

Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Please reach out to us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin

2023年1月18日

So far so good. I had to chat with the customer support team and I got Russel to help and guidance through some of the process. He seems to be very knowledgeable about what he is doing. If you were grading by stars he would get a ⭐⭐⭐⭐.

washmd89
美國
使用應用程式 6個月
Spocket 已回覆 2023年1月19日

Thank you for your input! It gives us great pleasure to hear that you enjoy the app and that Russel was able to assist you as needed. Your kind words inspire us to keep doing our best. Thank you once more, and have a wonderful day. - Irene

2018年10月11日

This app is great for product sourcing but some of the features are questionable when it comes to working properly. We has a supplier on our site and ran a real order, then when we tried to fulfill it said the supplier was gone. Support claimed it should have taken the products automatically off our store but it did not and now we cant' fulfill the order.

They claimed it was something wrong with the code. The pricing range markup section is also questionable that it works. You click save and thats it, there is no indication that the products updated and after checking in our store after about 10 minutes, no price change happened...

After this support seemed to go ghost and to be very honest is the worst support I have seen thus far on a Shopify app when it comes to response time and actual answers and I have used hundreds throughout the years. We have started a new conversation over a day ago and again still no response...

The only reason we are using the app is for the product sourcing and are evaluating pulling the app altogether within the next month or so because we have now hit a point where we question their features working properly and their support as a whole.

If anything changes we will revise review for the better but until that day comes, if ever, we have to give it 3 stars. Keep in mind if this app didn't have great product selection I would be at 1 star.

Rokooj, LLC
美國
使用應用程式 6個月
編輯時間:2018年11月4日

Everything from ordering right through to fulfilment is smooth but a major downside is you have to signup to PRO before you can use the live chat which I did do and it took nearly 24hrs to get a reply - not worth it. Stay on the basic plan unless you desperately need to chat to someone in the chat. Also, you can only offer 25 products on the basic plan thus forcing you to upgrade that's why only 3 stars!

The Gadget Zone
英國
使用應用程式 5個月
2018年6月2日

beautiful products that many a buyer would like to purchase. I'm looking forward to my partnership with spocket to increase my sales

Alpha Wolf Hair Beauty
澳洲
使用應用程式 5個月
2023年2月1日

Easy to use software, no bells & whistles; Amazing products, but very expensive to make any profit after discounts and promotions

753Fit.com
美國
使用應用程式 4個月
Spocket 已回覆 2023年2月1日

We are thrilled that you loved your experience; we're delighted that you found our product and app to be useful. However, we invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Irene