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Sistema super práctico y sin ninguna complejidad, muy recomendable sin ninguna duda.................
¡Gracias por la recomendación! No hay duda de que Spocket es realmente muy práctico y fácil de usar. Agradezco la crítica!
Thank you for the recommendation! No doubt that Spocket is indeed very practical and easy to use. Appreciate the review!
They're okay. They're a bit lost on communication and not always the best help but they are the quickest and easiest way to not only add items to my inventory but push them to my store as well. The communication needs a lot of help starting with having to pay for chat support,
We appreciate you letting us know about your experience as it helps us to further improve the way we do things. Here at Spocket - we aim to always provide the best support possible. We would love to hear more about your experience and how we can make things better for you! Please don't hesitate to reach out to us about this at support@spocket.co! Thank you very much for providing us with your valuable feedback and for being with Spocket!
Just getting started with e-commerce and so far hopefully this app with get me to where i want to be!
At first, I did have some concerns about a charge that was added on my account. I'm so happy that support helped me and resolved the issue for me. The only thing is that it took a moment to get to that point. After all, great products and I am a happy customer!
Thank you for giving us the chance to make everything right again and we strongly encourage our customers to coordinate with us via chat or email to rectify your concerns and issues. Again, should you ever need us, let us know!
easy to use fast shipping
Hi It’s Your Touch! Thank you for the wonderful review! We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on adding more products and suppliers that offer fast shipping. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Works as described and is very simple to select and import products. Great App!
WHY didnt i find you sooner.. I love it, I have found my confidence to keep going. Thankyou Spocket
We're very happy that you found us too! Keep going! We have your back. You're welcome!
I used this App to stock a Shopify store. On the Shopify App store it says, "Can I cancel my subscription at any time?
Our mission is to help you start a successful online business. If you are not satisfied with our service, you can cancel your subscription at any time." Unfortunately, when I tried to cancel, I learned that you may cancel but Spocket will not give you a pro-rated refund or any refund at all. Enough said.
Thank you for bringing this to our attention. Our account manager is currently monitoring your case and will work with you. We appreciate your understanding and patience. - AJ
I have been using it for a short time but I am satisfied, large selection, quick order fulfillment
Hello theefy! Thanks for your feedback! It gives us much pleasure to know that you love the service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I've been working with Spocket for three weeks now. I can say that the application is very convenient and understandable for beginners. Anyway, regarding the functionality, there was one technical issue(bug/glitch), when I placed the order for the supplier, the order was displayed twice in the order panel, and as it turned out, the payment was also made twice. I contacted support and described the problem. Eleanor from the support team understood the breakdown very quickly and immediately contacted the supplier. The next day Eleanor informed me that the supplier canceled this order and made a refund. I am very grateful to Eleanor for the instant feedback and help in solving the problem. In any case, I was forced to create a new order manually through the Shopify admin panel on behalf of the client. So far so good except this tech issue, let's see how suppliers fulfill their commitment in terms of processing and delivery time of orders, because it's one of the reasons why I've started to use this app.
Thanks for leaving us a wonderful review. We are thrilled that you loved your experience; Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority. Meanwhile, we have forwarded your feedback to our developer team regarding the issue, we will make sure to prevent this from happening again. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail