評價 (6,270)
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The app works properly, and love the functionality they offer. The app works properly, and love the functionality they offer.
Awesome! So happy to know you are satisfied with our services. We'll keep on improving Spocket for you. Thank you for choosing us!
This app is great. I defenetly recomanded it!
The App drew my attention during the outbreak and luckily it solved my issue. Good, good, great!!!!!
Happy to be of help and assistance during these difficult times! We're glad you are able to find us. Thank you for trusting our services!
Using this app now, seems very easy and cant wait to get started. I have been using oberlo seems like the same process but better shipping tyimes
There are some bugs here and there when importing prices, so always check just in case! Otherwise I love this app!
Oh no! We would like to hear more about these bugs in detail so we can forward them to our developers. Please contact us at support@spocket.co, I look forward to hearing from you! - Irene
Don t install that scam app. The free trial is a total scam. You must disinstall the subsciption with the Spocket scam website and if you disinstall the app from shopify you will be charge from them. I have see 100 dollars from my bank statement and that doesn t appear in the Shopify invoice statement. Be carefull with scam App like that. I will start the Chargeback soon
I’m truly sorry to hear about the difficulties you’ve faced with our app and the billing issues you’ve encountered. We understand how frustrating it can be to deal with unexpected charges and unclear billing practices.
Here’s how we’re addressing your concerns:
Billing Issues: We take billing and subscription issues very seriously. Please reach out to us directly at [Your Contact Email] with your account details and any relevant information about the charges you’ve noticed. We will investigate the issue and work to resolve it promptly.
Subscription Cancellation: We understand the importance of clear and effective subscription management. We are reviewing our processes to ensure that cancellations are handled correctly and that users are not charged unexpectedly.
Improving Transparency: Your feedback highlights a need for better clarity in our billing and subscription procedures. We are committed to making improvements to avoid such issues in the future. - Eleanor
Very disappointed as new business owner and subscriber to Spocket. My first order was submitted and paid for. Later found out that the supplier deactivated the item. I was advised by Spocket to contact the supplier because my order could still be filled. Was provided confirmation that the order was shipped along with a tracking number. Five days later, checked tracking number and per USPS, the shipment was canceled the same day they told me it was shipped. Additionally, when they marked it as fulfilled (not true) it sent an automatic email to the customer who was under the belief that the item was on its way. My second order was submitted and when I went to pay, I got a message that the supplier is "not taking orders from December 2020 to March 2021" and I should notify my customer that there will be a delay. How is this information not given in advance of me loading the items to my store? This is terrible service for my first 2 attempts to utilize Spocket. Will be deleting this app as soon as my first issue is resolved and my money is refunded or item is delivered. It costs too much to have access for what I have been put through in my first 2 weeks with them. Be cautious!
Thank you for letting us know and for sharing your experience! We're very sad to know about this. Our sincerest apologies for any inconvenience we may have caused you. You can expect that we will do everything we can to make sure your concerns are resolved immediately. We are already taking the appropriate actions as we speak. We'll have one of our account managers reach out to you directly to help make things better and solve any issues you have. We appreciate your kind understanding and extended patience!
Use this app to supply to Canada, Great fast shipping. just starting to us but seems good. May upgrade if works like i expect.
Glad you have found Spocket easy to use! Simply send us a message via email or live chat if you get stuck at any point, we'd be happy to help out! - AJ
Love
Hi Bil Trend! Thank you for taking the time to share your feedback with Spocket. We’re proud to deliver great value to our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I started an online Department Store and any small business owner or start-up knows how much time and effort it takes. One of the last things I wanted to do was start writing my own product descriptions (it takes a lot of time), and finding quality products to list can seem overwhelming. While Spocket does have products with minimal descriptions (some people prefer it), they also value your time and know you can use all the help you can get. They've created personalized collections for me that are tailored to my page and style. The customer service and assistance alone is worth any subscription cost. I'm glad I decided to stick with Spocket and see what they have to offer. I don't think you'll be disappointed either.
Thanks for this insightful feedback! We're glad you think we're worth every penny. We made sure that dropshippers can set-up their businesses smoothly and easily so they can start operations fast. And while we do agree that writing your own product descriptions do take time, we let you get creative with it so your products can have high visibility on search engines. In any case, our customer support team is always ready and happy to chat with everyone!