Spocket: USA & EU Dropshipping

I'm new to e-commerce, having just opened my new store, and Spocket's customer service has been very responsive and helpful in answering my questions. I can easily find suppliers that ship from the U.S. (which is very important to me), and a good variety of products. Like every business, I'm sure there are some improvements they could make (which I haven't come across yet!), but they fit my needs for both products and service better than any other company so far.

nice this is a cool app yes use it you should. let me emphasize. nice this is a cool app yes use it you should.

Very helpful, especially for beginners. I personally found the 5 video guides extremely useful.

very cool....................................................................................................

The app is easy to upload products to my site. It links easy with shopify. I am just starting with the app so my final rating may change.

Its pretty good! Easy to use and creates a pretty wseemless connection between products and your store

I will tell you Spocket is a great app when it wants to be, but there are so many issues with Spocket, it's made want to cancel. First the good... The production selection and pricing is good. You will make money off these items. The selection is great too. Now the bad. When an issue arrives, you need to contact support. I had several of their suppliers send out the cost invoice instead of the price invoice. So when you charge $35 for an item that cost $11, and your customer wants to know why the invoice says $11 when you charged $35, have fun with that conversation. Another situation where Spocket onboarded a supplier and I went to try to purchase the item and the supplier hasn't setup their billing correctly, and now 5 days later, it is still not setup, and they get no response from the supplier, and now my customer is ticked off, and I am told I have to wait. If Spocket onboarded correctly, they should be running a sandbox transaction to make the client is setup correctly. So before you invest in Spocket understand, they have great prices, great selection, and decent customer service, but their proccess management is ineffective.

I used this app for Eu and US suppliers. It helped me a lot to find nice products but I believe there is room for improvement on variety.

Prinz helped me out with my question, was very personable and helpful! Made the experience less stressful. I appreciated his assistance.

Really great site with plenty of options. The only difficulty I've had is there not being standardized shipping rates resulting in having to set up a shipping profile for each vendor.