Spocket: USA & EU Dropshipping

Read All Of The 1 Star Reviews! Don't get scammed.

Highly Disappointed in Spocket.

I signed up for Spocket solely because my supplier had recently switched dropshipping platforms.

We had some issues with Spocket regarding orders and their catalog, we contacted their customer service to no avail. They weren't able to fix the issues. Their customer service was condescending and of absolutely no help.

(DropGenius is Part of the Spocket App)
At one point we also signed up for their service DropGenius to build us a quick website so we could started faster, it was great at first. They told us $1.99 was all we had to pay.

However, after canceling our Spocket, and DropGenius, we still received charges for $59.99 from them.

We reached out to their customer service about these charges, however they refuse to refund them, stating their "No Refunds for any reason" policy.

So now we've been scammed out of our money, and are disputing it with our bank.

So watch out.

Spocket and their service DropGenius Are SCAMS!

(DropGenius is Part of the Spocket App)

you are taking money from me, and Im not using the app since January, I hope you fix your system, im very disssapointed...

I wouldn't use this company for anything. I just got billed for a monthly subscription when I already cancelled it before the trial period was over. Don't let the AI create a store for you either, the website was horrible, bland and had like 12 products in it. The AI created three accounts without my permission, the first one had my email that I signed up with and two additional accounts created that had my email as this: email+1@horrible.com and email+2@horrible.com. I didn't even know this could be done. What a rip off and quite frankly it was a tricky process that seemed on purpose. So, Aliexpress can keep their crap products to themselves.

Mi era sfuggito di disdire l’abbonamento dalla banca in quanto non vendevo ancora a sufficienza, il giorno dopo (e dico dopo) la scadenza del periodo di prova mi è stata addebitata una somma per un abbonamento che avevo sospeso già precedentemente. Contatto l’assistenza che risponde in templi biblici e, dopo avermi assicurato di aprire un ticket per il rimborso, è scomparsa nonostante avessi scritto per diversi giorno. Mai più, servizio di assistenza pessimo, immagino il servizio di drop.
update: to date the refund has never arrived, so I confirm that they are cheaters and scammers. I will never use this service again for any of my stores.
I had missed canceling the subscription from the bank because I still wasn't selling enough, and the day after (and I mean after) the trial period expired I was charged a sum for a subscription that I had already suspended previously. I contacted the assistance that responds in biblical temples and, after having made sure to open a ticket for the refund, it disappeared even though I had written for several days. Never again, terrible customer service, I imagine the drop service.

SCAM

Extremely bad. their support is ubsolutely terrible, they dont even know what to do,they dont know their job,they dont know how to deal with issues. they read the messeges and they dont reply for ours or even days!

i ordered a product from a supplier named ''jasper'' and is been a month and he hasn't delivered it yet. support from jasper dont refund me and they also dont know what to do because the supplier doesnt answer to them! Spoket you are a SCAM!

I am confused with the pricing for this app, it says "Free plan available" but you have to commit to a 14-day trial? If someone could reach out to me and explain if this is correct.

I do not recommend this app. Because i tried in trial period and cancel my subscription but they try to charge me even i wrote 2 email to customer support describing that please do not charge me as i cancel your subscription during the trial period and they never stop attempting to charge. like everyday they attempting and bothering me. I hate that kind of scammer tricks of Spocket.co

I did not actively use the trial period subscription in my shop, yet I was charged 99 USD for 1 month without my knowledge. I objected to this injustice, but they do not respond to emails

Honestly, I've tested just about every supplier and I'm extremely disappointed with this one.

I trialed spocket to see if it would be a good fit for me. I determined it wasn't. When I attempted to login again - I received a "sign up for spocket" pop up after cancelling my membership.

I received the $299 charge for the "unicorn" level (even tho I attempted numerous times to cancel this membership). I even got ahold of support to try to get it resolved.

They responded that I have 2 accounts under the same email. But since I somehow cancelled one day after the trial I'm crap out of luck. But hey - a product I'm not even using will be cancelled now.

So I decided to try logging in to give it another go since i guess I just wasted $299 anyways and I still cannot login.

This honestly has to be the worst experience I've had with a subscription service hands down.

Account 1
Dropshippers Store #[REDACTED]
No Store/Shop Connected
[REDACTED]
No Subscription/Plan
Account 2

Dropshippers Store #[REDACTED]
No Store/Shop Connected
[REDACTED]
Unicorn Monthly Plan (Trial End Date: March 06, 2024) - Cancelled on March 07, 2024.

DO NOT USE THIS APP - THEY STOLE OUR MONEY AND NOW THEY WON'T RESPOND. WE HAVE MADE A COMPLAINT TO SHOPIFY TOO.