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Do not use them. You will have problems with the suppliers and the Spocket support wont half way help you. There are a lot of problems when trying to use Spocket to sell items
We’d like to express our apologies if you felt that you didn’t get the level of support that you needed but rest assured that it is our commitment to provide you with top- ...
They do nothing! 7 of 20 orders not fulfilled,it is 35%!After 10 days says"order is not fulfilled". Edit: They said they will remove the supplier which is underperforming. But They didn't!
We would like to apologize for this experience! We’d like to assure you that at Spocket, the only aim is to provide world class service to our customer across the globe. Now ...
This app is not worth it. They have drop shippers selling to drop shippers charging outrageous prices. Their premium prices are even worse. Shopify needs to find suppliers that are true wholesale. Can't make money on this overpriced merchandise. Removed the app today. Updated review: In response to Spocket's response to my review. How would I be able to report any of your suppliers since I ...
Thanks for sharing your experience! We want to make sure that the suppliers we onboard on our platform only sell within our policy. We require them to provide a 20-35% ...
Another bad experience yet again, I had placed an order in July 2022 that was never shipped out to customer, Spocket has refused to give a refund, They told me they are waiting on aliexpress to release my refund. This is not a good customer service behaviour
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...
Nice products but not happy about having to call Shopify in order to get my $99 refunded after subscribing to the Empire/Pro plan and I am STILL waiting around for my refund of $99 which they have refused for no apparent reason. App uninstalled and all items have been deleted from my store. I am using an alternative. Update 20th January 2021
After placing my order for two products on the 6th of ...
Thank you for your review and for liking the range of our products! We really do appreciate the feedback. Regarding the subscription charges, we always let our retailers know ...
3rd class app and developers are not even trying to put any efforts in this app. It takes hours and hours to import products and sometimes no products are even imported. Now I deleted all my products from spocket still I can’t uninstall this app due to an error that says inventory is present in spocket. Don’t waste your time with this app.
We’re sorry to hear about your experience and apologize for the frustration you’ve encountered. Your feedback is important to us, and we take these issues seriously. Please ...
This is the worst dropshipping APP! I would stay far away. I imported their products and had them listed on my site and was getting emails about copyright claims. I reached out to Spocket and they didn't respond. Their customer service is absolutely terrible. It is definitely not worth getting sued so I deleted the products.
Thanks for letting us know about this! When concerns are raised with specific suppliers, our team investigates these instances specifically. Furthermore, we require all ...
Happy to Take your money but then not ship the item, rrrrrrr, what a waste of my time, loaded 514 items for nothing, rrrrr so mad
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...
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Per Shopify's request in products that range in my store's description, I gave Spocket a try again. Not only was I lied to about product selection in U.S. sourced products; but I was also scammed. My first customers order was placed 2 weeks ago, almost 3, still hasn't received the product, and we've learned it's also coming from China. Kinda hard to be USA Supplied when products are ...
We're sorry to hear about the not so stellar experience you had with our live chat. Our apologies for the delay in response to answer your concerns. We would be glad to ...
Unfortunately I have tried Spocket for several months and even paid in full for the Premium services. However, about 90% of my test orders and real orders came back as unable to be fulfilled by the suppliers because they had dropped that particular product. This information is NOT updated accurately by either the suppliers or Spocket, or these “premium” suppliers are not properly vetted. DO NOT ...
Thanks for taking the time to share your experience with us. We will be looking into those orders for you so we can get to the bottom of the issue. Sometimes it is inevitable ...