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Overall this app is really easy to use. I love that there are a lot of products from the US, which cuts down on long shipping time. Lot of great products to choose from!
But it does tend to freeze up a lot. Once I connect my sprocket to my shopify store, it sent me to another page, instead of letting me import the items I'd already selected. I had to start all over
Thank you for your feedback! 😊 We’re so glad to hear that you love the selection of US-based products and how that helps cut down on shipping times! It’s definitely a big plus for dropshippers looking to improve delivery speeds.
We’re sorry to hear about the freezing issues and the trouble with reconnecting your Spocket account. That definitely sounds frustrating, especially after selecting your items. If you haven’t already, I’d recommend reaching out to the support team—they can help troubleshoot the issue and assist with any syncing problems between Spocket and Shopify.
In the meantime, if you're running into freezes often, you might want to try clearing your browser cache or switching to another browser to see if that helps. Sometimes, this can improve the performance of the app.
Thank you again for sharing your experience. We hope this gets resolved quickly so you can get back to adding those great products to your store! 🚀 Feel free to reach out if you need any more help! - Eleanor
I have been using Spocket for my Shopify store, FableFad, and I am very impressed. The platform offers high-quality products and an intuitive interface. The 3-5 day shipping time is perfect and has greatly improved my customer satisfaction. Highly recommend Spocket for any eCommerce store owner!
Wow, thank you so much for taking the time to share your experience with Spocket! We're thrilled to hear that you're loving our platform and the products you've found. Our goal is to provide the best possible experience for our users, and it's great to know that we're hitting the mark. Fast shipping time is indeed one of our strengths, and we're happy to hear that it's made a significant impact on your customer satisfaction. Your Shopify store, FableFad, looks amazing by the way! We're honored to have played a part in its success. Thank you again for your kind words and for choosing Spocket as your go-to supplier for your eCommerce store. We're always here to help you grow and thrive! - Erwin
I like spocket. It is easy to use. The price is fair. They could expand selection. I would recommend this app for online start up dropshippers.
We are honored to be the frontline of your dropshipping business! Thank you for the recommendation, we are truly grateful!
Edrielle stayed with me and answered every single question I asked. Great customer service with patience. I was impressed. I look forward to stay with Spocket services.
Thank you for using Spocket to import products to your store! We are looking forward to working with you towards amazing results! Reach out to us at support@spocket.co anytime you need help and we'll gladly assist you.
installed via special Recommendations if i wonted U S products too.
Hi Pure Elegance Fashion Plus! Wonderful! We're glad you love Spocket's product selection. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Lots of great products available but I would give it 5 stars if they shipping auto calculated shipping.
Thanks for taking the time to leave feedback! Our product development team is continuously working on improvements, know that all your inputs are very important to us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I love the variety of products and the Spocket Support Team is AMAZING!
Thank you!!!
We're beaming with pride to hear that you love the variety of products we offer! We're constantly working to add new and exciting products to our catalog, so it's great to know that you're finding something that resonates with you. And thank you for the shoutout to our Support Team - they're the best in the business, and we're lucky to have them on our side! - Erwin
good
thanks
Thank you so much for your feedback!
Feel free to reach out if you ever need assistance or have any questions we're here to help! - Eleanor
So far so good have not officially launched yet but so far so good. Great customer service like Russel has helped me solved problems. That is key the good customer service
Thank you for taking a moment to share your experience at Spocket. Our team including Russel is so glad to hear that you are happy with the assistance provided. We look forward to seeing you again soon. - Erwin
Just learning the program, so far so good. Hopefully more products relating to my business is loaded soon.
Hi there! Thanks for your kind words. We are glad you like our products. Meanwhile, we have your feedback forwarded to our developer team regarding adding more products for different niches. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail