Shop Ship Ninja
Rochelle was great. She got my problem and gave me a quick, correct answer. My star rating is because I wish that Spocket had a wider selection of cool tech and fun tech.
Thanks for the feedback! Our suppliers usually update their listings with the most updated and trending products in the market but you can also send us any product or supplier suggestions and we'll gladly look into onboarding them for you! Looking forward to growing together! -John
I like the fact that the merchandise comes in various shapes and variation. My major concern is price in comparison to competitors.
We appreciate the feedback! That's a perfectly valid concern and it's something that can be worked on so please don't hesitate to reach out to us anytime and we'll gladly help you! Thanks! -John
I had some issues with the checkout process on my account. Miki was helpful in helping to figure out the issue. Although it ended up being an issue on my store end it was nice to know that Miki was willing to help resolve the issue. Thank you!
You're very much welcome and we look forward to continue working with you towards achieving your goals! Our help and support will always be available for you. Please don't hesitate to reach back to us anytime you need assistance. Thank you for choosing Spocket! -John
easy to import and keep track of what you imported! Just wish there were more items to be used for 1-3 days shipping
Thanks for the feedback! We're more than happy to point you in the right direction and provide you with our most recommended suppliers for faster shipping. Reach out to us at email@example.com and we'll gladly assist you! -John
I like the app. My only issue is with some of the suppliers' descriptions of their products. ie. I would like to sell this item: https://app.spocket.co/products by Tam Prometheus. The variants are 1 pack and 2 pack but there is no indication whether the 1 pack contains two tumblers and/or how many tumblers are in the variant listed as 2 pack. I ask this question in anticipation of my customers' questions.
Glad you are liking our app! We're more than happy to answer any questions you may have and coordinate them with the suppliers. Any concern in regards to their listings can definitely be answered with the help of our support. Please reach out to us at firstname.lastname@example.org or via our 24/7 live chat and we'll gladly assist you! Thank you for using Spocket! -John
The Dad Gift Store
I would like to see a more inexpensive plan so I could learn everything without spending a bunch of money. When ready, I could then upgrade into a more appropriate plan.
Thanks for the feedback! We're here if you need any help in getting ready and learning everything you need. We also have a lot of promos and giveaways in store for everyone so keep a look out on your dashboard! Thank you! -John
GBS General Store
I love everything about the Spocket App. It'd be appreciated if they allow sourcing of products for every paid customer though. However, their support team is very helpful, calm, and understanding. Shoutout to Russel, your support was greatly appreciated.
Your feedback is important to us and we greatly appreciate it! We're happy to provide you with excellent support and you can rest assured that we will always do our best to make your experience great! Thank you for using Spocket! -John
Atlantis Pet Store
Being under the trial period so far I really enjoy the interface this has to offer. The only thing I'd recommend changing is being more tailored to peoples searches as I got a lot of unrelated results to my inquiries. Otherwise I'd give it a full 5 stars. There are some things that need work overall I liked to product descriptions made, but also allowing easy modifying to make it more personal. Offering more available items for brand sponsorship would be beneficial.
Thank you for using Spocket and for sharing your feedback! We do appreciate you detailing your experience with us so far and we look forward to making your stay with us amazing! You'd be glad to know that our future updates would include improvements with our search optimizations. Please don't hesitate to reach out to us at email@example.com if you have any concerns or questions! -John
The Liv Well Shop
Great app. Great products. Easy to use. Products are great. Customer service is awesome. Looking forward to a long successful relationship .
Thank you for the review! We appreciate the feedback and we are also looking forward to working with you for a long time! Reach out to firstname.lastname@example.org anytime! -John
App is good. But wish it has more search options. Also i wish it was possible to contact sellers. But overall a good app.
Only dropshipping app we Are using
We appreciate your feedback! You can look forward to major improvements on all of our features especially the search option and being able to directly contact suppliers. We hope to improve your experience on our next updates! Thank you for using Spocket! -John