Reviews (6,635)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

April 29, 2024

Eleanor was very helpful and patient with me when I needed some clarification. Great customer service.

Mulberry Home Goods
United States
2 days using the app
Spocket replied May 7, 2024

Hi there!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Eleanor. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited March 4, 2024

Great Support team, Oj welcomed me warmly, managed to solve my issues professionally and was eager to help where they could. They where patient and a pleasure to speak to.

Hound Companion
United Kingdom
2 months using the app
Spocket replied February 19, 2024

Hi Hound Companion!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 24, 2024

Thank you to Eleanor for her big help and her patience with me !

Anouk & Co.
United Kingdom
4 months using the app
Spocket replied January 25, 2024

Hi Anouk & Co.!
Perfect! Thanks for your feedback. It is awesome that Eleanor was able to provide you with the best support and resolved your concern efficiently. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

June 27, 2024

very good app and helpful

Econestory
United States
About 4 hours using the app
Spocket replied June 28, 2024

We're constantly working to improve and add new features to the app, so we appreciate your feedback and are glad that you've found it helpful so far. If there's anything specific you'd like to see added or changed, please don't hesitate to let us know! - Erwin

Edited February 10, 2024

Many thanks to the support team for their great efforts to solve my refund issue specially the collaboration from Abigail ..very responsive team.

Shopiy4u
United States
About 2 months using the app
Spocket replied February 6, 2024

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

January 27, 2024

Super professional! Highly recommended to all dropshippers who are just starting out!

Fit for Fun
Italy
9 days using the app
Spocket replied January 30, 2024

Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 29, 2024

I recommend the app it's easy to use and has a good team to assist

Shalom kids apparel
Botswana
About 1 month using the app
Spocket replied May 7, 2024

Hi there!

Thanks for sharing your positive review of our service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

September 28, 2024

PetWorld
Netherlands
About 1 hour using the app
Spocket replied October 1, 2024

Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor

January 15, 2024

It is a very good app and Leah was very helpful

RTH Outdoors
United States
Over 1 year using the app
Spocket replied January 17, 2024

Hi RTH Outdoors! Thank you for your review. We are glad you like the app and find it simple. Our entire Customer Support team at Spocket especially Leah is very much happy to help and provide all the assistance you need. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 7, 2024

i like everything

24/7 STORE
India
About 7 hours using the app
Spocket replied July 8, 2024

That's music to our ears! We're thrilled to hear that you like everything about Spocket. We're dedicated to helping you succeed in your dropshipping journey, and we're always here to support you along the way. - Erwin