Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

August 18, 2020

i used this app to help source more opitions for my pet bouique it really helped with shipping cost and turn around time for deliveries.

Clawz N Pawz Pet Boutique
United States
Over 1 year using the app
Spocket replied August 19, 2020

One of Spocket's best feature is in fact the faster shipping at the lowest cost possible. This is to help you sell the products easier to get you more profits. We're happy to provide you with this service. Thank you!

February 17, 2018

Pretty good so far!
Excited to see how it works.

Too B You Designs
United States
Over 1 year using the app
July 18, 2020

Some limitations with respect to webdesign, but template have all the basis needed to get to market, although we didn't expect to have to pay for add-on apps, some which are necessary for regulatory adherence. Overall, a great way to quickly and simply launch a E-comm business.

Curiously Well
United Arab Emirates
Over 1 year using the app
Spocket replied July 18, 2020

Very well said! Thank you for the review. We look forward to your success in launching your new business. Spocket is here in case you need any help! Feel free to contact us at support@spocket.co and we'll gladly assist!

November 1, 2017

I'm so glad I found this app! Been looking for a place with great quality products + easy integration and automation. Spocket has done that perfectly!

Definitely recommend this app if you're looking for QUALITY, and to not have to compete on costs as you have to do with places like AliExpress is amazing.

Can't wait to get these awesome products into my store!

Manly Caves
Canada
Over 1 year using the app
December 4, 2022

Super Lieferanten - funktioniert reibungslos! Die anfängliche Skepsis hat sich mit den ersten Auslieferungen gelegt!

PriceChili
Germany
Over 1 year using the app
Spocket replied December 5, 2022

Hi! Danke für deine netten Worte. Wir freuen uns, dass Ihnen unsere Lieferanten gefallen. Sollten Sie etwas benötigen, zögern Sie bitte nicht, sich erneut zu melden. Danke für dein Vertrauen! - Erwin

Translate: Hi there! Thanks for your kind words. We are glad you like our suppliers. If you should need anything, please do not hesitate to reach out. Thank you for your trust! - Erwin

June 27, 2019

There are many high quality suppliers, very transparent shipping pricing comparing to other platforms. Spocket support is just amazing, very helpful and responsive. I miss the feature of monthly invoicing for products purchased (for my accounting). Rare platform can provide this, but I think it would be a distinctive feature of Spocket for EU stores, since all of us need the cost of sales invoicing to be in place for accounting purposes.

HOPE & STONE
Estonia
Over 1 year using the app
Spocket replied June 27, 2019

We are truly grateful for this review! More importantly, we thank you for the feedback as this helps us improve for the better and know what we should put our focus on. We will strive harder to make Spocket better!

January 26, 2022

We have had some questions. We contacted the support team and Vash from spocket customer service was helpful.

sensethical
Finland
Over 1 year using the app
Spocket replied January 26, 2022

We're always happy to help and answer any questions you may have. Thank you for contacting our support and for using Spocket! -John

February 24, 2018

So far it looks very good. Would recommend if you would like to source products from other places than China.

My City Jungle
Slovenia
Over 1 year using the app
January 1, 2018

I uploaded what I needed thanks!

Musicofportraits
United States
Over 1 year using the app
Edited March 20, 2021

Their support team is out of this world response time is 9/10 with in 5 minutes all your questions are answer with in 10-30 mins or as soon as they got a response from the supplier. Can't say I've seen a better costumer service and an app with loads to offer. Update! John from Spocket called me about my issues I was having about a supplier an another thing which he is taking on him self to resolve that so my 5 stars are back to how I was thinking about them as I said before. Thanks john!

bynoble
Netherlands
Over 1 year using the app
Spocket replied February 9, 2021

We appreciate the feedback. We are here to support you all the way! We promise to give it our best for you all the time. Thank you for trusting our services!