Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

January 21, 2022

Spencer was great! Very patient and explained everything I needed! I just started using Spocket and so far it seems to work really easily.

Bathrobes and Roses
United States
Over 1 year using the app
Spocket replied January 23, 2022

Welcome to Spocket! We look forward to continue working with you in achieving your goals. Thank you for using Spocket! -John

December 11, 2017

The app looks great, hope to make it useful for finding top quality products. Thank you!

Cold Breeze
Israel
Over 1 year using the app
Edited April 5, 2023

This app so far seems to be a winner and the support is great! Spencer was very helpful with giving just the answers I needed. Thank you for your quick response and clearing things up for me.

Spocket’s Customer Support Specialist Ria responded to my inquiries supper fast and she gave me detailed information and the resources needed for success. Her reply was truly appreciated.

Belle Premium Hair
United States
Over 1 year using the app
Spocket replied August 10, 2022

Thanks for your feedback and we're glad your inquiry was resolved quickly. Spencer will be delighted to read your comment. Feel free to reach out to us if you need assistance again. Have a great day! - Erwin

October 19, 2022

So far so good, the customer team is very quick to respond and readily available. Leah answered my questions right away and helped walk through a few scenarios in my onboarding!

Apricate Apparel
Canada
Over 1 year using the app
Spocket replied October 21, 2022

Hi there! Thanks for the review. We are glad Leah was able to assist you with your concern and resolved it in a timely manner. We hope we’ll have the opportunity to assist you again. - Erwin

Edited December 19, 2022

It's easy to understand and self explanatory.
I love the spocket app and i think i can recommend it to anyone trying to get into e-commerce business.

ZaZu Collections
United States
Over 1 year using the app
Spocket replied December 20, 2022

Awesome! It is great to know that you are using Spocket and Shopify for your business. It is absolutely easy to set up and connect with other apps. Thanks for recommending Spocket. If you should need anything, please do not hesitate to reach out! - Erwin

April 29, 2020

Spocket meets the needs for my emerging business. I'm happy I found the app and highly recommend it to others who are seeking to start and/or scale their business.

EsteemedLuxe
United States
Over 1 year using the app
Spocket replied May 23, 2020

Your needs are important to us and we do our best to provide you whatever we can! We're also happy that you found us! Thank you for the recommendation!

Edited June 25, 2020

Very cute clothes! The only thing I could complain about is their pricing. The premium has all the cute clothes and it is pricey!

RAVA boutique
United States
Over 1 year using the app
Spocket replied June 27, 2020

Thank you for the feedback! Our suppliers usually base the pricing depending on the demand for a certain product while still allowing you a 25-35% profit margin for each one but we appreciate you letting us know so that we may also inform our suppliers about your feedback. We'll do our best for you! Thank you!

March 21, 2023

RIA has been great to work with regarding my issue. She was patient with me (since I'm new to drop shipping) and explained everything very clearly about what my options were with my vendor.

Borsa Bella Boutique
United States
Over 1 year using the app
Spocket replied March 22, 2023

Awesome! Thanks for your review. We are happy to know that customer support, especially Ria, is doing an impressive job assisting you with your inquiries promptly. Reach out to us anytime! - Irene

Edited March 14, 2019

I used this app,Great app and Free plan,I like only free,I would like to give 5 stars,
Thank You.
http://sphb.online

Sphb
France
Over 1 year using the app
August 2, 2019

This app has very nice products in good quality and shipping time. Plenty of suppliers let you find your products. But I noticed that often quality of pictures is poor so it looked a bit poor in a store. also after descriptions is not full. no materials or size in description, and this is really important for customer.

Balta Lapė
Lithuania
Over 1 year using the app
Spocket replied August 3, 2019

Thank you for letting us know about your concerns. We value your feedback so we can continuously make the app better for you. If you can please let us know which items had the following issues? So that we can rectify it for you. Send us an email at support@spocket.co and our team will rush on to assist immediately.