Spocket ‑ US & EU Dropshipping , 5,175 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.
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the support staff is really helpful and the products seem very good, waiting on my test order to make sure everything is good
We are looking forward to your success in the future. Our support team is always here to help any time you need it. Just reach out! Thanks for using Spocket!
I found in this app very good/short shipping time,I`m just starter,but I hope I`ll go better in the future with Spocket
Glad you found Spocket! We do specialize in providing our customers with faster and reasonable shipping times to help you succeed! Looking forward to growing with you. Thank you for choosing Spocket!
This app is Great. Been looking for suppliers only in the US and I found them. And the fulfillment process is very very simple
We try to keep things as easy and simple as possible because we want you to have an easy experience. Thank you for finding us! -John
Hopeful it helps me increase my profit margin and opens up new doors with more inventory, looking forward to using.
We are looking forward to have you on the Spocket team! We onboard suppliers on a daily basis so you can expect more and more awesome products to fill up your store.
Easy to use and great customer support.Highly recommended! Please try this app with plenty of good products to choose from.
Thank you for the recommendation! We appreciate it! Everyone should definitely take advantage of our 14 days free trials so they can confidently test us out first before committing to any plans. Thank you for choosing Spocket!
Leah was fantastic and really patient to help me understand all the questions I had. This was great and helped me to trust this process so much more. Thanks Leah!
Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Leah will be delighted to read your comment. We hope to assist you again soon! - Erwin
Customer service is great and they are available 24/7. I had an issue and Russel went above and beyond to resolve the problem.
We’re pleased that Russel was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us if you need further assistance and we'll be happy to assist you. - Erwin
Very easy to use and I like it they source from more U.S. Manufacturers. Customer service is great, with quick answers.
We take great pride in the level of service that our support provides! We believe that excellent customer service translates to good service. Thanks for trusting team Spocket! - AJ
The app works fine. It's definitely not traditional dropshipping though as you cannot communicate directly with your suppliers. Spocket is the middle man and they give the suppliers alias names. In addition to that, if you do a test order or if a order is cancelled, it can't be removed from spocket. so you gotta make sure you don't accidentally try to fulfill it. also, the suppliers are actually selling their products to you at retail price. Spocket doesn't have any regulations. Doesn't care. They basically just want to get paid. You will have very minimum contact with Spocket, keep that in mind. This is basically just something you use for starters. As long as you know that, you won't get upset.
Thank you for sharing your feedback and experience. It is very important for us to know about these concerns so we can take the appropriate actions to improve our services. At the moment, we are actually working on a similar feature to let our users be able to directly connect with their suppliers. Rest assured that we will do our very best to implement this as soon as we can. Regarding our supplier prices, we require them to sell their listings at a discounted rate of 20-35% below actual retail prices. If you find any supplier in violation of this agreement, please report them to us and we'll gladly take care of it. Regarding any orders that need to be removed from your list, our tech team should have the capability to remove them for you. Please don't hesitate to reach out to us via our 24/7 live chat or at support@spocket.co and we'll gladly assist you with any concerns you may have. We greatly appreciate you being with us and were looking forward to making Spocket better for you! Thank you!
I love using Spocket for my dropshipping. The varieties of products are exclusive. They are products I love to add to my website and I will use them myself. I want want to sell products I will use myself. The products are of good quality. The representatives are knowledgeable, friendly, professional, helpful and courteous. They are available to answer every question patiently. They do respond quickly. I love the ease to navigate Spocket even when orders are placed. They made it easy to build my dropshipping website. I recommeded Spocket.
Awesome! Thank you for your kind words! We are currently working on adding more products from the US/EU to provide you with a wider range of options. If you require assistance, please contact us via live chat or email at support@spocket.co! - Irene