Spocket ‑ US & EU Dropshipping , 5,155 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.
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Miki was very helpful! I have been trying to locate an order for weeks. She was the only support person to let me know the order was canceled. She also assisted me with determing how to proceed with my customer.
We're happy to hear that Miki was able to help you out! Definitely, you can expert great Customer Service from Spocket whenever you need help. We're here not only to answer your question but to make sure you're successful in the business that you do! -Kim
Awesome shipping times and great product selection cant wait to get my first sale
Thanks for all your help
We understand that fast shipping time is critical in any dropshipping business. You can count on us to add more suppliers and awesome products for you to sell! We have your back! - Irene
So far I love the products that are available. I hope they add more sustainable clothing options. However, I'd give them 5 stars, but still haven't received an email from them in response to the one I sent them days ago. I will update my review and change the rating once I've heard from them.
UPDATE:
If you are on the free setting with this app and you need help, head to settings and the chat window is open. I was able to see if my email was received and what not. Their customer service is very fast and helpful. I'm very happy with them!
We deeply apologize for the long wait but seeing that your inquiry had been rectified today, we are just glad that everything is all good now. We'll do our best to respond more efficiently to all your inquiries. Thank you for the patience and understanding!
Easy Set Up, great customer service. Tons of US merchandise with fast shipping. One of my favorite apps with Shopify. One of the best I've seen so far
We are always here and happy to help! We're glad you're loving Spocket! Let's keep growing together. If you should need anything, feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I have used Spocket for a very long time and it is the best app on Shopify to source and pick products from. However sometimes it is hard to get a positive return due to the items not being cheap, but who wants cheap items and unsatisfactory customer experiences. So, all hand in hand this is the number one app you need to use for your drop shipping business. Whatever you do make sure you are picking a great drop shipping company like Spocket as your delivery speed and high-quality products are depending on you picking a great company and having tons of sales.
Thanks for your feedback! It gives us much pleasure to know that you love the app and our products Rest assured that we'll do our best to get more products that can help you get more positive returns. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
After receiving consistent help from Russel with Socket, to resolve an issue I had I definitely recommend working with them. There was always an instant response, updates and follow through. Qualities I treasure in any partner.
Your feedback is priceless! Russel and the entire customer success team are all professional, caring, and provide support by putting themselves in their shoes, so you can always expect world-class support! - Irene
I used the Spocket app to increase the product selection in my online store. It did not disappoint! The product offerings on Spocket are from various suppliers and provides great options from US-based suppliers.
We are happy to hear that we are able to provide what you need. Thank you for joining us here in Spocket!
I love this app! Very easy to add products to my store. I recommend this app to anybody new to dropshipping.
Hi there! Thanks for the awesome review and for loving the Spocket app. This app is indeed easy to use and adds products to the Shopify store. We are happy if you can recommend us. Feel free to reach out to us whenever you need assistance! - Erwin
Spencer and Jam were so helpful in answering all of my questions. This company goes way above and beyond in everything they do. I did so much research and tried many, but Spocket stands out above everyone. They are in a league of their own, the cream of the crop and I give them 1 million stars ⭐️ ⭐️⭐️⭐️⭐️
**Ria was wonderful in solving my issue. Perfect customer service!
Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Jam and Spencer are always going above and beyond. We’ll be sure to share your praises with them! If you have any questions or concerns feel free to contact us. - Irene
This is a great way to connect with current, relevant products. They have many products that ship within 7 days which is extremely important. It is very easy to navigate and find items you would actually like to sell.
Impressive right? We've worked hard to make Spocket what it is today and we'll keep working to improve it for you! Thank you for using our services! - Irene