Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

May 17, 2020

this app is amazing!!!
I have found products with great shipping times....

thank you....
Lee C. San Antonio Tx.

Digital sw@p meet
United States
5 months using the app
Spocket replied May 17, 2020

Thanks Lee! We appreciate your amazing feedback! You'll find more products with even faster shipping times as we continue to on board more suppliers. Happy Spocketing!

September 15, 2022

So much to learn is a understatement, having people like Spencer in company's like Spocket makes it easy to overcome obstacles you might encounter.

Modern Home & Garden Decor
United States
5 months using the app
Spocket replied September 16, 2022

Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Spencer receives feedback. It will make his day! - Erwin

March 8, 2023

Thank you Robby for informing me on options and timing of those options. You've definitely helped me in planning on certain things without wasting my time on asking numerous questions before getting to the point. Very prompt, clear, concise, and informative

Aljealli ventures LLC
United States
5 months using the app
Spocket replied March 8, 2023

Robbie is a customer success rockstar! Thank you for leaving a review; this will undoubtedly motivate him to excel in his passion for assisting Spocket retailers. Take care and have a wonderful day! - Irene

August 12, 2022

I used this app because I wanted to find local high-end products for my store. love the selection. I had a chat with Lorena, and she was very helpful. She facilitated me with a product list that I think was very helpful.

shopwarren17.com
United States
5 months using the app
Spocket replied August 15, 2022

Fantastic! We are so happy to hear that you love the product selection. Watch out for more products to be added soon as we are focusing on supplier and product sourcing! It is also great that Lorena was able to help you with navigating through the app. We'll be more than happy to assist you if you need help again. - Erwin

February 10, 2018

nice. very helpful. THings that were missing in other solutions. thanks guys.

Mywishfr
Sweden
5 months using the app
March 26, 2021

Products are much better quality and more original. I really like the selection of women's clothing!

FASHAG
United States
5 months using the app
Spocket replied March 27, 2021

Great! We're happy you are satisfied with the products and selections. We are constantly adding more and more suppliers every week! Thanks for using Spocket!

January 1, 2023

Currently been setting up my site and I have been very happy with the support. Leah in particular was a great help in answering my questions. Just recently started using the app but I'm very happy so far!

happinessinthepackage
Slovakia
5 months using the app
Spocket replied January 2, 2023

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Erwin

December 1, 2018

This is how the dropshipping works nice app.Spocket allows you to add thousands of great products to your store easily.

B.K.S.B
Israel
5 months using the app
November 1, 2022

I had a question after regular business hours and AJ, a live customer support person replied to me within a few minutes and answered my questions. Knowing that I can reach customer support is so helpful! I've also been using this app for about 2 months and have had an excellent experience with shipping, alerts and communication.

Puppana
United States
5 months using the app
Spocket replied November 2, 2022

Thanks for your feedback! It gives us much pleasure to know that you love the app and that AJ was able to provide you with the assistance you need. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin

April 21, 2024

Leah was amazing
She was friendly and very fast to respond. My issue would not have been fixed without her.

Gary’s Market Place
United States