Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

October 11, 2022

I really like this store a lot. It help me set up a ton of products of I can use! It is fast and reliable.

Kiya Smith
United States
6 months using the app
Spocket replied October 12, 2022

Thanks for your awesome feedback! We are so glad to know that you love the app and find it reliable. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin

November 3, 2019

I like this app. I haven't sold any of it yet but hoping that will change soon. I do not enjoy having to write a review to get the screen unblocked

The Secret Cottage LLC
United States
6 months using the app
Spocket replied November 4, 2019

We look forward to you getting your first sale and hopefully, that it will happen soon. Let our Support team if you need anything.

November 21, 2022

Really helped a lot. My VA and I was going to have to upload each product we found manually. This really sped the process! Trying to catch Black Friday so time is of the essence. Only Reason it hasnt got 5 Stars is because I have yet to see the returns on the products I chose. In terms of pricing it was some what alright its really going to depend on how my returns yield to determine if the cost is really worth it. Hope to continue to use service.

Independent Express
United States
6 months using the app
Spocket replied November 22, 2022

Thanks for your feedback! It is indeed a great feature we may consider adding in the future. This has been forwarded to our developer team. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Erwin

February 17, 2019

So far it has been user friendly and the products look great! We cant wait to start using this app.

Sicilia Maye
United States
6 months using the app
Edited October 30, 2020

Integration is easy to use. The shipping is not so great, shipping time are to long for most products.

Silkyzoe.com
United States
6 months using the app
Spocket replied October 31, 2020

We're glad to know that your are able to integrate our app to your store easily as we intended. Shipping time for products on Spocket are usually the fastest you can find especially for our US suppliers. We'd love to help you find the products you need with faster shipping! Please don't hesitate to reach out to us at support@spocket.co and we'll gladly assist you. Thank you!

November 12, 2020

I love the amount of items it has to choose from. Made it easy to search and add items to my store.

MLuna Home Living
United States
5 months using the app
Spocket replied November 14, 2020

Great! Spocket currently has the widest selection of US and EU products in the market right now and we plan on continuing to increase those selections for you! Thank you for choosing Spocket!

January 25, 2019

I just sold a product and the process was quick and easy. I also like that they will include your personalized invoice.

Shoptopolis.com
United States
5 months using the app
December 13, 2022

Self taught process...website seems to be easy to use. I don't see where the reviews for products are and that was unexpected. Worth the trial.

J'Adore Sunev
United States
5 months using the app
Spocket replied December 14, 2022

Perfect! We are so glad you find the app easy to use. We do not offer product reviews yet as of the moment but we already notified our developer team about this feedback. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Erwin

Edited March 10, 2020

I used this app before in other store, now I have in my new store, they have great suppliers and nice service, before the basic was free now is $12 a month but the have good tools you can use for your store

DRB SHOP
United States
5 months using the app
Spocket replied March 11, 2020

Such a motivation! Thank you for choosing Spocket for your 2nd store! We want your business to grow that's why we go beyond what is expected of us to make sure you get the value you deserve!

January 16, 2023

The ability to import products in bulk in a short time really makes the app appealing. My live chat with Robbie was quite helpful and made everything easier.

Rockers Media
Kenya
5 months using the app
Spocket replied January 16, 2023

Awesome! Thanks for the review! It warms our hearts to know that Robbie's hard work made your day! We appreciate you being with us! Thanks! - Irene