Spocket ‑ US & EU Dropshipping , 5,155 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.
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this website have the best products this is very helpful for me to start my store
Hello MARKHOR! Thanks for your feedback! It gives us much pleasure to know that you love the service and our products. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
So far so good, pretty intuitive app. I'm still figuring it all out but I'm looking forward to seeing just how good it is
Hi there! Thank you for choosing Spocket! We are so glad you find it easy to use. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Customer Service is on point! Extremely responsive and helpful. I just wish the suppliers wouldn’t put their business information on the packaging.
Hi Crescent Pines Mercantile! Thanks for your feedback! It gives us much pleasure to know that you love the Spocket service, your kind words encourage us to continue doing our best. Your feedback has been documented too, please feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co should you need additional clarifications here. - Abigail
So far this has been super user-friendly! I was worried it would be a bit overwhelming but they've made the process really easy. I'm just getting started but I can't wait to start finding more products that fit with what I'm going for.
Lovely! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Just starting out, but it seems easy to work with and seamlessly integrates with Shopify. What I'm particularly interested in is the fast shipping and confidence in suppliers. Overall, I believe it will offer a reliable and efficient solution for my shop.
Thank you for leaving a positive review. At Spocket, we continuously strive to serve you better. Looking forward to the success of your store😊 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I Think Spocket is Great, I can always find the products that I need, and easily with short titles and great descriptions.
Hello Champaign Fitness! Thank you for the kind words! We’re so happy you loved your experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Rita gave great customer service. She answered all of my questions in a fast an precise manner. I got the answers I needed. She followed up with me to ensure I got what I needed for my issue and sent me a link to help me out.
Thank you for your great review. At Spocket, we work hard to offer high-quality service to every dropshipper. We made sure to share this feedback with Ria. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I just started using this app so far it is user friendly. The only thing I don't like is the fact that some of the products some of the products won't let me save the changes that I make do to a system error
Thank you for your feedback! We are very sorry to hear about your experience. We regret that your experience did not meet your expectations and have shared your feedback with our team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Good app, with a lot of different possibilities for your future dropshipping business. Support quick and responsive, and Alleighna made this experience outstanding.
Hi PetPalooza! Welcome to Spocket! We’re pleased that Alleighna was able to provide you with exceptional service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I've been working with Spocket for three weeks now. I can say that the application is very convenient and understandable for beginners. Anyway, regarding the functionality, there was one technical issue(bug/glitch), when I placed the order for the supplier, the order was displayed twice in the order panel, and as it turned out, the payment was also made twice. I contacted support and described the problem. Eleanor from the support team understood the breakdown very quickly and immediately contacted the supplier. The next day Eleanor informed me that the supplier canceled this order and made a refund. I am very grateful to Eleanor for the instant feedback and help in solving the problem. In any case, I was forced to create a new order manually through the Shopify admin panel on behalf of the client. So far so good except this tech issue, let's see how suppliers fulfill their commitment in terms of processing and delivery time of orders, because it's one of the reasons why I've started to use this app.
Thanks for leaving us a wonderful review. We are thrilled that you loved your experience; Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority. Meanwhile, we have forwarded your feedback to our developer team regarding the issue, we will make sure to prevent this from happening again. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail