Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

June 21, 2019

Excellent customer service that is knowledgeable and super helpful. The items are easy to upload to your site. I just wished they had more items to sell. I love it as a great substitute to Oberlo.

Achieve Labs Co
United States
4 months using the app
Spocket replied June 22, 2019

The team would like to thank you for your kind words. We would like to hear what items you would need for your store and we will be more than happy to check it out for you!

Again, thank you for taking the time to leave us a great feedback that truly drives us to do our best in making Spocket the best app there is!

March 14, 2020

Good so far I will continue to use it and give a more detailed review once I have been using it for a while

Shop Season
United Kingdom
4 months using the app
Spocket replied March 17, 2020

Thank you for leaving a review. You have to stay tuned as we have so many items and features up our sleeves, it will be something worth staying for!

December 16, 2022

I would recommend this app for people like me just starting out. I like how the country of origin is easy to see and I like the "minimalist" categories.

Unwind My LIfe
United States
4 months using the app
Spocket replied December 20, 2022

Perfect! We are glad you like the app, our products, and the great feature we have. It is also our pleasure for you can recommend Spocket. Feel free to reach out to us if you need assistance. Have an awesome day! - Erwin

April 9, 2022

Spocket is great. Spencer stayed on chat with me and walked me through minor issues. I appreciate the customer service and attentiveness.

Tradewind Stores LTD
United States
4 months using the app
Spocket replied April 11, 2022

We are always happy to help you with any concerns you have! You're always welcome to reach out to us at support@spocket.co. Thank you for trusting and choosing our services! - AJ

July 8, 2020

This app has been amazing for our company. So far everything has shipped rather quickly and had no issues. There are however some companies that charge so much for cost+shipping it equals retail value they have it set at, or sometimes far exceeds. So, have to be very cautious.

Bella GiGi Boutique
United States
4 months using the app
Spocket replied July 9, 2020

Awesome review! Thanks for the advice. It is really helpful to know and be aware of product cost and shipping so that retailers can easily adjust pricing as well. Pricing sometimes do depend on the demand for a certain product but please feel free to reach out to us at support@spocket.co and we'd be happy to relay your feedback to the suppliers too! Thanks you! We appreciate it!

December 27, 2022

This app is very easy to use. They have a lot of good products and an unbelievable search engine. Easy to import as well. But they do need more urban products.

Her's Only Cosmetics
United States
4 months using the app
Spocket replied December 27, 2022

Cool! Thanks for your feedback. We are glad you find the Spocket app quick and easy. Let's keep growing together. We are always available to help! - Erwin

March 16, 2022

Sprocket made it easy to find quality items shipped from the US. Since I'm just starting out, I needed a simple solution to get up and running with good products and Sprocket provided that.

Bird's Eye Coffee
United States
4 months using the app
Spocket replied March 16, 2022

Glad that you're enjoying our app features. There are more quality selections coming soon, so keep a lookout! Should you need anything, please do not hesitate to reach out to support@spocket.co. Thank you! - AJ

January 6, 2021

Spocket is easy to use and makes it easy for me to run my store. Customer service is very responsive and helpful whenever I have any questions or issues. So far I'm very satisfied.

The Fresh Looks
Canada
4 months using the app
Spocket replied January 9, 2021

Awesome! We're glad you're very satisfied with our services so far. We'll be sure to keep up the good work for you. Thanks!

January 7, 2023

Spocket is great. The only thing I'm kind of annoyed with is shopify requiring me to write a minimum 100 character review. My review would have been so much better. If I want to leave a short and to the point review then let me. 100 character minimum just seems crazy like it's forcing people to make up stuff to say to fit the missing letters.

Mullikin Fitness
United States
4 months using the app
Spocket replied January 7, 2023

We appreciate you taking the time to provide us with feedback! Long or short, what matters is that you're a Spocket advocate and we're loving it! If you need assistance, please contact us at support@spocket.co. - Erwin

December 26, 2022

I have to say that the service provided is really good by their support staff in general, the only reason i have to give it 4 instead of 5 is because i haven't been able to find suppliers for all the things i need, but the suppliers i have found i am very happy with.

But top notch support team!

menscorner.men
Denmark
4 months using the app
Spocket replied December 27, 2022

Thanks for your awesome review! We are happy to hear that you are loving Spocket, our customer service, and our products. It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Have a lovely day! - Erwin