Spocket ‑ US & EU Dropshipping , 5,152 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this dropshipping app for its wide range of quality products from reliable US and EU suppliers. The app's seamless integration with Shopify and WooCommerce, fast shipping times, automatic order processing, and real-time inventory updates are appreciated. Both free and subscription-based plans are available, with advanced features in the latter. The option to order samples is a standout feature. The 24/7 customer support is praised for its responsiveness, with team members often commended for their exceptional service. The app is particularly suitable for those new to dropshipping due to its user-friendly interface.
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This app is great, the only thing missing for me is a direct push-to-store of the Return policy. There is no way for my customer to see that, so I always have to copy and paste the processing time, the shipping times, and the return policy whether it's 15 days, 30 days, or more. Each supplier has different policies. That is probably the most annoying thing about the app.
Thanks for your feedback! It is indeed a great feature we may consider to add in the future. This has been forwarded to our developer team. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. -Erwin
Let me start off. If you are looking for sourced products, they have some excellent suppliers. They have a great app and it's very easy to use.
Unfortunately, there are some products that their suppliers are selling where the cost is 200% higher than the cost through Oberlo or other supply channels and their suppliers say shipping from US and it's shown up from China Not cool! I really think they need to hire a cost analyst and do some comparative analyses between what their suppliers are listing as cost and what the other channels are selling. Like every supplier channel or source, do your homework. Don't cut your margin if you can buy it elsewhere for 50% less.
I think this app is going to be a great app someday, but right now, the modifying of features between free and paid is not cost effective. Bottom line, great app with caution.
I feel like I am over paying for this app and I'm honestly disappointed. You aren't able to sell on Google Shop, Etsy, or Ebay. There are NO product reviews so it makes it hard to know if the product really is good. I wish you could at least see reviews and you were able to put them on your site too.
Thank you for sharing your honest feedback! You'd be happy to know that the feature to allow product/supplier reviews and being able to sell on more platforms is already in the works and may be implemented soon! Our developers are taking their time to make sure that this feature will be flawless, as we understand that this is something that can help improve both our experiences with products and suppliers. Meanwhile, our "Order Sample" feature is one sure way to actually see if the product you are planning to sell is a good fit for your store. Also, another way would be to reach out to our 24/7 support team and simply ask about how a specific listing is doing in terms of sales. We're more than happy to help make your experience better! Please don't hesitate to reach out to us anytime! Thank you! -John
Håller på att prova med ser bra ut än. Ska testa mig fram och se men lätt hemsida och lätt att förstå
Vi är glada att du var nöjd med din upplevelse och skulle gärna vilja höra ytterligare feedback om hur vi kan förbättra vår tjänst ännu mer. Vi inbjuder dig att kontakta oss via e-post på support@spocket.co eller 24x7 livechatt för att diskutera din upplevelse mer i detalj. - Erwin
Translate: We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin
I’ve been using this app for about 3 months. The only reason why i didn’t give it 1 star is because of the customer service from spocket. It’s great. BUT... the suppliers Do not care about your business. Careless mistakes, sending the wrong product, send one item when the customer ordered 2. The shipping times DO NOT.. i repeat DO NOT match what spocket writes on the product descriptions. Some items ship quick, some take months. Long story short... I know that in order for me to grow my brand I’m going to need to find new suppliers.
Thank you for the honest review! We appreciate it as it helps us further improve our platform even more. You can rest assured that we will do our best to work with the suppliers to avoid future mistakes and issues. Please feel free to reach out to us at support@spocket.co so that we may be able to give you recommendations for your store. Our customer service will surely help you out! Thank you for the understanding!
I like the app but the product costs are high compared to other sites
Costs need to go down.Thank you
Spocket is user friendly. One good thing is you can search your item per country
prices are a little high to purchase which means harder to sell to customers, there is not a lot of choices, unless you have the higher priced plan which can be difficult for people just starting out
Super easy to set it all up and have it linked to my store. Only complaint is there's not a huge variety, but when I do find a product it's usually a super nice find.
Thanks for sharing your experience with us. We'd love to hear more about what products you're looking for. Someone will be in touch soon so we can get this addressed for you as soon as possible!
I used this app to find items with faster shipping. I like how it provides descriptions. helpful!