Reviews (6,571)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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Well, it is just fulfilling and much more reliable than oberlo that's for sure !
Make sure you are aware of this app. Customer service and cancellation systems are broken. I don't understand how they got over four-star reviews.
In February, I joined the annual plan as they advertised EU or US products. But they have cheap products that are mostly made in China. So I want to cancel the membership and refund my money. In the beginning, they said they would email me back with the resolution. However, there was no response for more than 10 days even though I emailed several times after that.
So I filed a claim with Paypal through their website but was disappointed the case was resolved in the seller's favor.
As a result, they canceled my annual membership and kept the money. So I emailed Spocket that since they didn't refund the money my account should be active until the annual membership period. My request was rejected. Despite paying a full year's membership fee, my account was closed. There must be something wrong with their policy. I feel that this is an unfair and unjust decision. I was expecting a refund but instead my account was closed. I hope that Spocket will reconsider their policy and treat all customers fairly.
We make it a point to be known for customer service, so this situation caught us off guard, and we would love to learn more about what specifically happened. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Spocket
Just started. Seems nice. I wonder if there will be enough products to choose from. Other than that, seems nice.
nice app, so far so good. will update rating when i get more details
it was easy to use and very helpful working me through the app and help me make my first purchase s
Awesome! Congratulations on your first purchase/sale. We're happy to see you progress with us!
Sooner is great. Love this app
seems really easy to navigate. so far so good, I have a new shop and do not know much about it but it seems great!
Hi Lenny Sux! Thanks for sharing your experience! Spocket is indeed easy to use and most recommended for beginners in the dropshipping business. Feel free to reach ut anytime! - Irene
New user. Just a couple days now and so far so good. Have not had any problems other than it would not let me submit a review with less than 100 characters. lol
We are so grateful for your kind words! Thanks for sharing your review with us and the community.
Since this is my first experiment with dropshipping, I will say that it was a painless experience to set up. :-)
Appreciate the feedback! We hope to be able to give you an excellent experience within our platform. Thank you for being with us!
I used this app to find products that will get to the customer sooner than aliexpress. I think the descriptions should be just that. Not ships in 1 day. Would be nice to be able to download the reviews to go with the products.