Reviews (6,571)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

January 7, 2021

I'm new user on Spocket and I still didn't use it much but what I can say that the app is very easy to use and has many products to add also suppliers!
I will write new comment in the near future after I will check order, fulfillment..
Thank you for such great app.

CYF Fitness&Co
Israel
9 days using the app
Spocket replied January 9, 2021

You're welcome! We appreciate your honest feedback. We're always open to improving however we can. Don't hesitate to reach out to us at support@spocket.co if you ever need any help. Thank you for choosing Spocket!

June 3, 2020

used the app for the first time today. really easy hope to make a sale. easily integrates to shopify store.

Montarobi Boutique
United States
9 days using the app
Spocket replied June 6, 2020

We are happy to have you with us! We wish you the best for your store and we're looking forward to your first sales soon. Thanks for choosing Spocket!

February 16, 2020

I really enjoy using Spocket because it is easy to use. Searching and importing items are really easy.

Mone' Couture
United States
9 days using the app
Spocket replied February 18, 2020

Wonderful, we hope usage of the app stays easy for you through and through. Thanks for the review and all the best!

February 16, 2020

The Spocket app is easy to use and offers a large amount of different products. The calculation of the profit on each order is also very handy.

Stipen.com
Netherlands
9 days using the app
Spocket replied February 18, 2020

We're glad to know that the features we offer are satisfactory to you! Thanks for the review and please feel free to reach out should you have questions or concerns.

January 19, 2020

The bad reviews are true.

Half of the products are crap from Aliexpress. The other half have such low margins that it's impossible to build a great business around it.

Shipping times are long. Even on the "Premium products", that are supposedly from the USA and have short shipping times, you see that most of them are from China and take 14 days to deliver.

They make false claims and don't give refunds. Their support responses to negative reviews are incredibly passive aggressive. Classic scam company.

You can still make money with Shopify, but not with this route. Source your own products and use Shopify as the payments processor. This company is trash.

Christian Pure
United States
7 months using the app
Spocket replied January 20, 2020

Thanks so much for your honest feedback. This would greatly help in improvements we can make to the platform. May we please know which products you're referring to? It'd be great to know so we can do a review and see what we can do. Regarding your refund, we review each request carefully, including yours, and take the necessary steps after each assessment. We were informed that the Support team has been reaching out to you to work on resolving your case and we do hope you give us a chance to do so. Hoping to hear from you soon!

Edited March 3, 2019

I'm hoping this app is as useful as Oberlo in the long run at setting up a successful drop ship store, so far it seems great!

WSB Gear
United States
9 days using the app
February 17, 2019

So far it has been user friendly and the products look great! We cant wait to start using this app.

Sicilia Maye
United States
6 months using the app
June 16, 2020

Just started, great so far! Good quality pictures and decent descriptions. I haven't tested the customer service yet.

The Big Tech Shop
Canada
9 days using the app
Spocket replied June 20, 2020

Welcome to Spocket! We hope to be able to provide you with the best customer experience possible! You can be sure that our customer service will do their best for you all the time. Thanks for trying us out!

March 7, 2020

I used this app so good and simple to use
easy to talk to support very helpful great products/items

NeoSasha
Australia
9 days using the app
Spocket replied March 11, 2020

We are excited to have you here in Spocket and continuously provide the best support and service possible.

Edited October 30, 2020

Integration is easy to use. The shipping is not so great, shipping time are to long for most products.

Silkyzoe.com
United States
6 months using the app
Spocket replied October 31, 2020

We're glad to know that your are able to integrate our app to your store easily as we intended. Shipping time for products on Spocket are usually the fastest you can find especially for our US suppliers. We'd love to help you find the products you need with faster shipping! Please don't hesitate to reach out to us at support@spocket.co and we'll gladly assist you. Thank you!