Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

April 3, 2024

Everything about this app is great. Everything is clear and fanctional and their support team is great.

L' Ambiance
Cyprus
7 days using the app
Spocket replied April 10, 2024

We're thrilled to hear that you're enjoying your experience with our app! It's fantastic to know that you find everything clear and functional, and we're delighted that our support team has been able to assist you effectively. We're committed to providing a seamless and enjoyable experience for our users, and we're grateful for your positive feedback.

If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our app!

Happy Spocket-ing!

Edited February 10, 2024

Many thanks to the support team for their great efforts to solve my refund issue specially the collaboration from Abigail ..very responsive team.

Shopiy4u
United States
About 2 months using the app
Spocket replied February 6, 2024

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

February 10, 2024

Easy and streamlined experience. Great customer service as well

Pet Splash
United States
4 months using the app
Spocket replied February 12, 2024

Hi there!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 13, 2024

This is really awesome, I really don't have anything bad to say. I think it's awesome that they help us. Hope to see my self succeed within a matter of time.

Style Savvy
United States
10 days using the app
Spocket replied January 15, 2024

Hi Style Savvy! Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Rest assured that we will be here with you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 9, 2024

Spocket had been awsome, they are the first place I could find that will let you import their inventory so you can have a functioning shop. I'm still new to this and I've only had the app for a few days will update review when I have used more of it . or better yet ... When I get my first sale ! That's when I'll update it. See you then!

Best dog food online
United States
About 2 hours using the app
Spocket replied March 11, 2024

Hi there!
Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 29, 2024

Very helpful tool and easy to use and manage!!

Trendy Closet N.Y
United States
17 days using the app
Spocket replied March 2, 2024

Hi Trendy Closet N.Y!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 5, 2024

I would like to highlight the exceptional support provided by the agent Ria at Spocket. Her attentiveness, readiness, and effectiveness in addressing my queries were pivotal. Ria’s commitment to high-quality service reflects Spocket’s dedication to customer satisfaction. I highly recommend Spocket for its unparalleled support. Thank you, Ria, and the Spocket team!

SUNVOXY
United States
20 days using the app
Spocket replied February 7, 2024

Hi there!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Ria. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 13, 2024

I am very happy with Spocket, trust worthy app with quality products. Great if you dont want to use Aliexpress :) would highly recommend.

Moon Seleene
Canada
10 days using the app
Spocket replied February 17, 2024

Hi Moon Seleene!
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 11, 2024

Every little thin I need they are always there to help. The app is very easy to operate

Lalaleco
United States
12 days using the app
Spocket replied February 12, 2024

Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 14, 2024

I love this app so useful ! It’s easy to set up and very easy to use for small business owners

TuTu’s Kartier
United States
About 2 months using the app
Spocket replied January 16, 2024

Hi TuTu’s Kartier! Thanks for your feedback! It gives us much pleasure to know that you love the app and our products. It's part of our goal to continue to empower you toward success. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby