Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its wide range of quality products from reliable US and EU suppliers. It's praised for its seamless integration with Shopify and WooCommerce, simplifying product addition and order management. Merchants find the interface user-friendly, with fast shipping times and automatic inventory updates. The pricing is seen as reasonable for the value provided. The customer service is often commended for its responsiveness and efficiency.

October 6, 2023

Love this app! Lots of variety, easy install and loading. My only complaint is that some pricing is crazy high. Other than that I love it!

Lisa Ray
United States
About 1 month using the app
Spocket replied October 8, 2023

Hi Lisa Ray! Thanks for the feedback! We are so glad you find Spocket easy to use and very user-friendly. Meanwhile, we have forwarded your feedback to our Team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co so we can help you with product and plan pricing. - Abigail

September 25, 2023

Spocket is indeed a great dropshipper, wholesale store with many attractive products. Definitely fantastic customer service representatives, few to mention, Marriya, Ria, Irene and others. Excellent team. Winning products offers a closer insight on what are the ideal products that sells. Excellent overall.

Zen Outlet
United States
2 months using the app
Spocket replied September 27, 2023

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

October 24, 2023

very nice and outstanding products. the quality are so good.

Olivia's Collections
Canada
3 months using the app
Spocket replied October 29, 2023

Hi Olivia's Collections! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you found our product and service to be useful Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 9, 2023

Good integration with shopify and easy to use

TrendyCache
Poland
4 months using the app
Spocket replied October 11, 2023

Hello TrendyCache! Thank you for the kind words! We’re so happy you loved your Spocket experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 18, 2024

This app is an easy app to use. The support is there if you need it. It's cost effective. I love it and would definitely recommend to others

Lovely Libra
United States
January 30, 2024

Good way to start for beginners

Beetlehomegoods
Australia
3 minutes using the app
Spocket replied February 5, 2024

Hi Beetlehomegoods!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 3, 2023

So far this has been super user-friendly! I was worried it would be a bit overwhelming but they've made the process really easy. I'm just getting started but I can't wait to start finding more products that fit with what I'm going for.

LINZLEE
United States
7 months using the app
Spocket replied July 4, 2023

Lovely! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

August 5, 2023

I just started using this app so far it is user friendly. The only thing I don't like is the fact that some of the products some of the products won't let me save the changes that I make do to a system error

arttasticsshop
United States
3 months using the app
Spocket replied August 8, 2023

Thank you for your feedback! We are very sorry to hear about your experience. We regret that your experience did not meet your expectations and have shared your feedback with our team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

August 6, 2023

I've been working with Spocket for three weeks now. I can say that the application is very convenient and understandable for beginners. Anyway, regarding the functionality, there was one technical issue(bug/glitch), when I placed the order for the supplier, the order was displayed twice in the order panel, and as it turned out, the payment was also made twice. I contacted support and described the problem. Eleanor from the support team understood the breakdown very quickly and immediately contacted the supplier. The next day Eleanor informed me that the supplier canceled this order and made a refund. I am very grateful to Eleanor for the instant feedback and help in solving the problem. In any case, I was forced to create a new order manually through the Shopify admin panel on behalf of the client. So far so good except this tech issue, let's see how suppliers fulfill their commitment in terms of processing and delivery time of orders, because it's one of the reasons why I've started to use this app.

FAVOREEN
Israel
5 months using the app
Spocket replied August 8, 2023

Thanks for leaving us a wonderful review. We are thrilled that you loved your experience; Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority. Meanwhile, we have forwarded your feedback to our developer team regarding the issue, we will make sure to prevent this from happening again. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

September 23, 2023

There is a good selection of products. It's great that they ship from the US. Customer service is quick and efficient.
It would be great if higher quality pictures could be provided as well as a template where description of and sizes of products are mandatory.
-Prinz

Laagom
Mexico
13 days using the app
Spocket replied September 25, 2023

Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Prinz. Meanwhile, we have forwarded your feedback to our developer team regarding template options and see what can be done ASAP. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail