Spocket: US & EU Dropshipping

Thank you so much for your kind words and for taking the time to share your experience! 😊 We're thrilled to hear that our chat support team has been helpful in guiding you through your dropshipping journey. Irene will be especially happy to know she made a positive impact by assisting with shipping calculations and introducing you to the Aliscraper tool!

We’re here to support you every step of the way and are excited to see your business grow. Don’t hesitate to reach out if you ever have more questions, we’re always happy to help!

Wishing you continued success, we're here for you! Happy dropshipping!- Eleanor 😊

Thank you so much for your honest feedback and kind words! We're delighted to hear Eleanor has been such a great support for you throughout your journey with Spocket. She truly cares about helping our users feel confident and secure. We appreciate your patience as you grow your store and inventory.

We also hear you on the art suppliers’ stock availability and will continue working to improve and expand our supplier options. Your satisfaction means a lot to us!

Thanks again for being part of the Spocket community. If you ever need anything, Eleanor and the team are always here to help! ❤️

We're truly sorry to hear about your experience and sincerely apologize for the frustration this has caused. This is absolutely not the level of service we aim to provide.

We understand your concern, especially after waiting over a month and not receiving clear communication or resolution. Your trust is important to us, and we deeply regret that we’ve fallen short.

We would like to make this right. Please reach out to us directly at support@spocket.co with your order number so we can escalate your case immediately and work with the supplier to either get your item delivered or provide a solution you’re happy with.

We know how important it is to receive timely updates and accurate information, and we’re actively reviewing this situation to prevent anything like this from happening again. Thank you for your patience We truly appreciate it, and we’re committed to resolving this as quickly as possible.

Thank you so much for your kind and thoughtful review! We're thrilled to hear that your experience as a supplier on Spocket has been positive and that you find value in our platform's visibility, streamlined fulfillment process, and responsive support team.

Your feedback about product customization options and enhanced filter functions for retailers is incredibly helpful — we’re always looking for ways to improve, and suggestions like yours guide our development.

We're grateful to have you as part of the Spocket community and look forward to supporting your continued success!Happy dropshipping!- Eleanor 😊

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the supply chain options we offer and that our pricing aligns well with the value you receive. It's especially rewarding to know our support team made a positive impression. We pride ourselves on providing professional, human-centered assistance. Your feedback means a lot to us, and we’re here whenever you need us! - Happy dropshipping!- Eleanor 😊