The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Easy to use & works without any issues. No complaints at all. I would highly recommend other users to install the app. Fast production and fast shipping !!!
Shipping takes too long, it's been two months and I still haven't received anything, bad customer service (doesn't respond to emails). Do not recommend it at all.
Hi SHEEP, thank you for your review.
I'm sorry that we never answered your email. I find this a bit weird as we usually answer our emails within 24h. Can you send a mail directly email@example.com? I'll be able to figure out the situation for you.
Thank you in advance.
Irie Vybez Gear
I am giving the app 5 stars as it has items I have not had access to with other apps. I do hope to get good prints as my last POD started to become lackadaisical, and I started getting returns as my shop was taking off. I also like this guarantee of a 2 day turnaround. That will definitely help if this is accurate!
The Billionaire Boss Club
I use this app to supply all my custom merchandise to customers, they've always created great products for my customers and even myself.
Support A Local Trail
Great prices, but everything is CONSTANTLY going out of stock, especially in the top selling Large and XL sizes. I don't understand why SPOD is always short on qtys for the most common sizes.
Hi, Support A Local Trail.
Thank you for reviewing our App.
I'm not certain which product you are referring to, but we are doing our best to keep our inventory full. As we just came out of the peak season, January & February are always a bit more tricky, since we have to replenish everything that was sold in November and December. However, most items should be back in stock by the end of the month.
Thank you again and have a great day!
Super easy to use along with great pricing! I will be using this for my online store. Everyone should use it
very nice app and very recommend it .................................................................
In Love With Pits
Simple to use and design products. Recommended for beginners and experienced POD sellers. This app is a great addition to my store.
First, I wish there was a function for customers to edit their photos in the same designer tool. Like incase they want a clear background or want to crop images into a circle or something. Second, with pixels and dpi nobody is really going to know what’s their image size dpi and pixels. If they can’t stretch it on the product they want, they’re just gonna close the website and here we go another lost customer. Third, the designer tool should really prime the products section, i think a lot of people are not aware once you’re in the designer studio that there is a section to choose other products. If these three conditions improve this will be the best POD out there. I wish your team all the best!
Hi Printa Custom,
Thank you for your review. I'll answer your points in the same order.
1) More functionality for the customizer is a great point, and we are already looking into it. However, with the current technology available, it is really hard to delete background from a picture automatically, without doing it manually with a graphic software.
2) You are absolutely right, here. We need a better way to show why a design can't be stretched, or what size it needs.
3) Here, this is already something you can do in your shop, with the help of deeplinking. You can find more information here: https://faq.spod.com/hc/en-us/articles/360020991794--How-does-deep-linking-work-with-the-Customizer#article
Thank you again for taking the time to review our app!
While customer service was polite on the phone and responsive via email, my first sample was disastrous. It was a simple white hoodie with a black zero and some simple lettering on it. The color was so faded it was gray, not even close to black. I checked to see if there was something wrong with my settings and sent pics, but no, they replied that it was correct -- and that's how their digital print process worked. If they can't put a solid black on a white item, then half of my entire catalog won't work. I couldn't believe it. Will now have to shift to a whole other supplier for something that seems basic. Very troubling and frustrating (not to mention, it clearly doesn't match the spot mockup generator).
I'm sorry the sample you received wasn't satisfactory. DTG is indeed a printing method that has a "vintage" kind of look. However, this shouldn't be gray, as you mentioned it. I would like you to contact me personally, so I can verify the sample you received. If there is a problem, we will need to fix it. You can write me here: firstname.lastname@example.org.
Thank you for your time,