Rezensionen (725)

Gesamtbewertung
4,1
Anzahl pro Bewertungsstufe
  • 72 % der Bewertungen sind 5 Sterne
  • 7 % der Bewertungen sind 4 Sterne
  • 4 % der Bewertungen sind 3 Sterne
  • 4 % der Bewertungen sind 2 Sterne
  • 12 % der Bewertungen sind 1 Sterne
5. Juni 2020

I have ordered several samples from SPOD and they are not consistent. The prints are not satisfactory to sell. Some items appear as though they are being cheap with their ink. They look as though they have already been washed and dried. I received items where the ink ran to other colors. I even received a shirt that was dirty around the collar. This is disheartening because I love the quality of their shirts and hoodies. However the print quality is not acceptable to sell to consumers.

Falco Wear
Vereinigte Staaten
21 tage mit der App
SPOD - Spreadshirt Print On Demand hat geantwortet 12. Juni 2020

Hello Falco Wear,

Thank you for your honest feedback. We would very much like to look into the examples of the orders you received to improve any processes we can. We would like to offer full refunds for the products that were not to your satisfaction. Please e-mail support@spod.com with the images of your orders so we can start an investigation.

29. Dezember 2019

Amazing low prices, that was the reason I switched to SPOD but wasn't impressed as SPOD has REALLYYYY slow shipping. Printing quality isn't great either, I ordered a sample and the colour was faded, dark on one side and faded on the other.

DESIBLOC
Vereinigtes Königreich
Etwa ein monat mit der App
25. Mai 2020

I played around with a few different pod apps but this one was the best. easy to navigate and has great features so you can track everything.

YETHIA unique
Vereinigtes Königreich
25 tage mit der App
SPOD - Spreadshirt Print On Demand hat geantwortet 26. Mai 2020

Hi YETHIA unique,

It is great to hear you chose our app, we work hard to provide the best possible usability in all areas of the app. Thanks!

7. September 2019

I like this app very much the prices are fair. There is a nice amount or free designs to choose from. I didn't give you a 5 because:
Not many children items.
No adult bottoms.
Can not change shipping label i would like to put on my logo on the packing and shipping slip.
But I like the app i ordered samples and i love them they do have a glue-like smell to them but nothing to make me die. i figure it to protect the print.

My 3 for u
Vereinigte Staaten
Etwa ein monat mit der App
SPOD - Spreadshirt Print On Demand hat geantwortet 9. September 2019

Hello, thanks for the feedback. We are looking to add more children products and adult bottoms to our inventory, so they may come in the future.
We are also testing custom messages on packing slips, and adding custom branding to the SPOD app is our highest priority at the minute. It is good to hear you like the app, hopefully we can add the missing features soon.
Thanks,
Adam.

Bearbeitet am 26. September 2019

Don't use this app. At least not until they fix a major issue with it. When creating a product and pushing the product to your store the app uses massive image files of the .webp type. When I say massive I mean MASSIVE. On the order of 12 to 15mb per image. That's PER IMAGE so if you have men's collection for example and you have more than just a few items your PAGE LOAD SPEEDS are REDUCED TO A CRAWL. Pages were taking 10-15 seconds to load. You could use an image minimizer app but of course that costs money and doesn't overcome the second problem which lies with Spreadshirt's shipping. The shipping costs are based on the total cost of the order and those COSTS ARE HIGH. You can be sure that when a customer reaches checkout and sees they're getting tagged with $25 in shipping for an order over $100 they will frequently abandon their carts. $25 equates to another product purchase on another site and you can't subject customers to these expenses in the age of free shipping from the likes of Amazon. It's unfortunate because I like the app itself aside from the image file size issues and they have an excellent product line and color options. Get the two items I listed changed or at least improved and I'll come back.

Nimble Prints
Vereinigte Staaten
27 tage mit der App
SPOD - Spreadshirt Print On Demand hat geantwortet 26. September 2019

Hi,

Thank you for your feedback!

Regarding the image size - a 12-15mb per image is not possible. We're using precicesly the format .webp to reduce file size. Could you please contact us via support@spod.com and we could check your store from our end.

As for the shipping - please note that shipping is calculated on the product cost, not the price you charge your customer. As we're having the best prices of the industry you will barely see any higher shipping costs, except you're starting to have really big baskets.

Bearbeitet am 29. Juni 2020

Print quality is trash. I ordered a shirt with a PINK graphic and received a shirt with a faded white graphic instead.

Edit: I've already contacted support with pictures and have yet to receive a response.

The Only Standard
Vereinigte Staaten
15 tage mit der App
SPOD - Spreadshirt Print On Demand hat geantwortet 26. Juni 2020

Hello The Only Standard,

Thank you for giving us your honest review, we're so sorry that the print quality did not match your expectations. Please reach out to our customer service via support@spod.com with a picture of the print so we can find a solution for this and also find out what went wrong.
It's crucial to us to have this kind of feedback with pictures so we can improve our service, otherwise we cannot do this. We see that you have another order with us that is still being produced, we hope this one will meet your expectations.
It's important to keep in mind that, due to the print on demand nature of our business, we are printing with DTG and not screenprinting. Let me send you our FAQ article on what this means in terms of how a DTG print will look: https://faq.spod.com/hc/en-us/articles/360019511033-Differences-in-Colors-Monitor-vs-T-Shirt#article

15. Mai 2021

It’s such a shame that this app is so terrible, because their prices are great. Every time I try to contact customer service either they dont reply or when they do, they reply with nonsense that has nothing to do with my issue. 24-48 hrs production time? I placed an order 7 days ago and another 3 days ago and NOTHING. I wouldnt trust them with my businesse’s reputation.

In Bloom Accessories
Vereinigte Staaten
14 tage mit der App
SPOD - Spreadshirt Print On Demand hat geantwortet 18. Mai 2021

Hi In Bloom Accessories,

I'm sorry that you couldn't get a hold of our customer service. I would be more than happy to help you solve the issues that you are facing.
Unfortunately, I can't see any orders in your account. Would you please send me a screenshot of those orders, their IDs, or any relevant information?

You can write me at shopify@spod.com.

Thank you for your understanding.

Sincerely,
Jean-Michel
Success Manager at SPOD

2. Februar 2021

When I started with Print on Demand I was using Printful for my Shopify store, however, I quickly realized that their prices were not competitive.
I switched to SPOD (Shopify print on demand) the prices were much better, however
after uploading 40 items I then tried to push them to Etsy. The SPOD images do not sync with Etsy and if you try to pin to pinterest the images are too small (Pinterest actually banned me because of this)
also the quantities do not sync with Etsy either. I would have to go thru the process of doing all new mockups and changing the inventory count which is lot of time wasted. I now use Printify which syncs to Etsy easily. Hope this helps anyone who is looking into a Print on demand business.

Lees Cool Tees
Vereinigte Staaten
11 tage mit der App
SPOD - Spreadshirt Print On Demand hat geantwortet 4. Februar 2021

Hi Lees Cool Tees,

Thank you for your feedback. We are indeed currently not supporting Etsy & Pinterest. However, we are working on expanding our app to support other platforms. I hope you enjoyed the other aspect of our app and that you might come back soon, once it will be possible to use other platforms.

Have a great day!

Bearbeitet am 5. November 2021

Customer Service is great! Print quality is not!
I was very excited that the SPOD app provided a more rounded customise option for my customers, without having to spend even more money on an app add-on. I was also impressed by the reviews in general. So I linked it to my store and spent the next THREE WEEKS developing and syncing products.
It was not until I ordered my first sample product (delivery time was fine) that I realised the print quality was totally unacceptable. I had used a simple graphic design on a women's premium long sleeved t-shirt. But the colours bled into one another and the smaller details were completely unrecognisable. Dreadful quality!
Perhaps my quality expectations are greater than other people. Although I doubt it. However, if I had just listened to the small percentage of reviewers who highlighted an issue with quality, I would have saved myself a wasted three weeks of work!
Yes, it may have been a dodgy print, but how many of my customers would also receive a similar quality? I couldn't risk the reputational damage to our young company.
My advice? Try it, but order yourself at least one decent sample STRAIGHT AWAY. Then you will know if the print quality is up to your personal standards, before potentially wasting so much time creating products that are simply not up to scratch. So disappointing.
SINCE THIS REVIEW, SPOD customer services have reached out to me. They are extremely friendly, approachable and helpful. There is much I like about SPOD in general, but for now I will continue to avoid it until I can be more sure about the quality consistency issues.

Needs Mutts
Vereinigtes Königreich
18 tage mit der App
SPOD - Spreadshirt Print On Demand hat geantwortet 3. November 2021

Hi Needs Mutts,

Thank you for taking the time to review our App.

I'm sorry you received a low-quality print. To what you are describing, it sounds like you received a print mistake. Have you already contacted our Customer Support? If you send them a picture of your product, they will be able to refund the faulty item.

This is not something that happens often, but I'm sorry that it had to happen for your first product. I understand that it is frustrating for you, after 3 weeks of work.

I will personally contact you to fix this issue together.

Sincerelly,

Your SPOD Team.

22. Dezember 2020

I love this! Thanks for helping me develop my new brand. I find this easy and convenient and I am ready to make sales!

ARREST THESE COPS
Vereinigte Staaten
Etwa 18 stunden mit der App