Calificación general
4
Recuentos por nivel de calificación
  • El 73% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 4% de las calificaciones son de 2 estrellas
  • El 12% de las calificaciones son de 1 estrellas
26 de enero de 2022

I want to start off by saying I love this company, the products the quality the customer service, and all are top tier. But my biggest gripe is the shipping, i understand that the price of shipping depends on (Shipping price is based solely upon order value ). Is there a way that I could work around this? I find it unfair for customers to pay 100 dollars for two items, for example, 2 hoodies valued at 50 dollars, then to have to pay taxes as well as 17 dollars for shipping. Why is the shipping so high ?? if an item is valued at 100.01 dollars then having to pay 28.75 for shipping is absurd.

KOM KEEP ON MOVIN
Estados Unidos
10 meses usando la aplicación
9 de octubre de 2020

Ita a great app, youd get 5 stars and be my "goto" app if you printed png on the sleeves? Thats all!

MY TEE USA
Estados Unidos
10 meses usando la aplicación
SPOD - Spreadshirt Print On Demand respondió 9 de octubre de 2020

Hello MY TEE USA,

Thank you for your review! PNG on sleeves is indeed tricky, since our printers cannot do DTG - which is the only available printing technique for pixel graphic print - on sleeves yet. We hope to be able to offer this in the future, though.

22 de abril de 2020

spod has so much potential, love the idea of the customizer tool unfortunately the mobile version of it is beyond horrific. spod made recent changes to it and totally ruined a good thing, new version is impossible to navigate as said by customers and experts. when i reached out to spod on this it took them 2 weeks to finally give me an answer that its not intended for mobile (despite this being 65% of ecomm sales). there initial version of the mobile customizer was great, its a shame they wont restore that version for me despite me asking repeatedly, might be better off with a different pod supplier and third party customizer app

Meme Wears
Canadá
12 meses usando la aplicación
SPOD - Spreadshirt Print On Demand respondió 22 de abril de 2020

Hi Meme Wears,

Yes we spoke about length about this via e-mail. Our conclusion was to not make individual changes for your specific use case, this contradicts what other people like about the mobile version of the tool, and we are looking to find a solution for everyone.
We decided once we have completed our expansion to Europe, we will be conducting a full review of the mobile version of the Customizer to try and find a version that benefits as many use cases as possible.
We hope that if you check back in the future there will be a version that suits the needs for all SPOD users.

26 de febrero de 2019

A friend told me to check out the SPOD app… and I’m happy they did! The app was easy to understand and use, and there were no issues when syncing it with Shopify. I also appreciate the fast production time and high quality products. Keep up the good work!

easystitch
Alemania
15 días usando la aplicación
Fecha de modificación: 13 de enero de 2022

SPOD hinterlegte in einer Bestellung meiner Kundin eigene Werbematerial. Das ist einfach traurig und unverantwortlich. Stattdessen sollte SPOD ermöglichen, dass Verkäufer ihre Pakete mehr personalisieren können und somit die Qualität steigern. Das kennt man bei anderen Betreibern auch schon. * Update: SPOD-Mitarbeiter haben sich zeitnah gemeldet und den Fehler beseitigt. Solche Proaktivität kann man nur willkommen heißen. Ich hoffe, eine Personalisierung der Paketen wird bald kommen.

Muntu Wear
Alemania
10 meses usando la aplicación
SPOD - Spreadshirt Print On Demand respondió 13 de enero de 2022

Hallo Muntu Wear,

vielen Dank für Ihre Bewertung.

Es tut mir sehr leid, dass dies passiert ist. Dies ist nicht etwas, das hätte passieren sollen.

Ich werde Sie direkt kontaktieren, um dieses Problem zu lösen.

Zu Ihrem anderen Punkt: Wir arbeiten daran, die Personalisierung der Pakete für Sie zu ermöglichen. Diese Option ist auf unserer Roadmap.

Nochmals vielen Dank für Ihr Feedback.

Mit freundlichen Grüßen,

Jean-Michel Poupart
Success Manager

4 de febrero de 2021

While customer service was polite on the phone and responsive via email, my first sample was disastrous. It was a simple white hoodie with a black zero and some simple lettering on it. The color was so faded it was gray, not even close to black. I checked to see if there was something wrong with my settings and sent pics, but no, they replied that it was correct -- and that's how their digital print process worked. If they can't put a solid black on a white item, then half of my entire catalog won't work. I couldn't believe it. Will now have to shift to a whole other supplier for something that seems basic. Very troubling and frustrating (not to mention, it clearly doesn't match the spot mockup generator).

ZEROPHUCKS
Estados Unidos
7 meses usando la aplicación
SPOD - Spreadshirt Print On Demand respondió 8 de febrero de 2021

Hi ZEROPHUCKS,

I'm sorry the sample you received wasn't satisfactory. DTG is indeed a printing method that has a "vintage" kind of look. However, this shouldn't be gray, as you mentioned it. I would like you to contact me personally, so I can verify the sample you received. If there is a problem, we will need to fix it. You can write me here: shopify@spod.com.

Thank you for your time,

Jean-Michel
Success Manager

12 de agosto de 2020

it is great use this app it is realty good to use not hard really simple to use it is amazing i hope y'all use this

SoulCake210
Australia
14 días usando la aplicación
19 de mayo de 2021

I used this app and they never shipped my orders. Lack of response and total slow everything is just disappointing. Horrible and a true waste of money.

Balancevie
Estados Unidos
7 meses usando la aplicación
SPOD - Spreadshirt Print On Demand respondió 20 de mayo de 2021

Hi Balancevie,

I'm sorry that your order never was sent. I can at least see that you were able to cancel it, so the amount was never captured. We did have some minor issues with some orders, but those should now be all fixed. You can always contact our customer service for assistance.

Thank you and have a great day

Sincerely,
SPOD Team

3 de febrero de 2021

SPOD is really good and easy for a beginner also very fast to create a mock up and easy to get started.. Thanks SPOD!

Relax it Now
Estados Unidos
13 días usando la aplicación
24 de abril de 2020

I really like how easy it is to make up a quick new design with either my own art or theirs. It makes it easy to take a special request from a customer and get it listed right away.

Fur Baby Whims
Canadá
9 meses usando la aplicación
SPOD - Spreadshirt Print On Demand respondió 7 de mayo de 2020

Hi Fur Baby Whims,

Our aim for the app is to be as simple as possible to use, so thanks for leaving the feedback. We are more than happy to be supporting your business grow!