SPOD ‑ Print‑on‑Demand , 713 avis
It's amazing how many options there are to browse, select, and order. Aside from an easy-to-follow manual, it also lets you create last-minute products based on trends or memes, which I found extremely useful. Best Quality and 100% reliability. Amazing application!
Hello Snehal's Art and Thank You for your review! We are happy that you find our app easy-to-use and that you find our assortment appealing to your needs. SPOD is here if you need any additional help while on your SPOD journey. Wishing you much success and welcome to the SPOD Family!
Great app! Such a breeze to use. Great options to choose from and great for someone doing this for the first time. The entire process was very clear and had a step by step guide to follow which was very helpful.
Hello Kay's and welcome to SPOD! We are happy to hear that you chose SPOD for your first POD experience. Finding an app that is easy-to-use with step-by-step instructions can be difficult, so we are excited to be of assistance. SPOD is here if you need any additional assistance while on your SPOD journey. Thank You for your review!
The app is super easy to use, very intuitive and was able to design my merchandise in a few minutes! Also love the variety of options available.
Thank you for your review! We are happy to hear that the app has been easy for you to use! We appreciate the feedback on the product variety and we are always open to more suggestions.
It was easy to create designs and put them on merch. I wish there were more unisex options for clothing.
Thank you for your review Nathan! We are happy to hear that the app has been easy for you to use! We appreciate the feedback on the product range and we are looking to add more unisex clothing to our line. We will pass along the suggestion to our Product Management Team for future improvements.
Sad to say am very disappointed in their lack of communication & production. Three orders placed, for 3 weeks says awaiting production & sent multiple emails with no response and called with very rude worker comments. I have not received the orders for my customers & they still have not refunded me for these orders either.
They claim to be in Las Vegas with the printing capability to provide custom printed products when clearly, they don't have the means to keep up with demand.
These orders I had to refund the orders personally through my personal back up funds. If they don't refund these orders filing complaints with the Police and BBB as this is fraud and a felony charge as the orders were that much.
UP date: I called customer service again today, they claim orders they have but didn't charge me. This is a lie, have receipts downloaded, bank statement where they charged my debit card for the 3 orders. They steal your money! I have contacted BBB and the Police department in Nevada and sent all my proof of them stealing my money. The sad part is, they are sample orders and claim more verification documents is needed to protect themselves from fraud. What about your customers small business owners, who put their trust in your service maybe we should ask for verification from each employee and your overall business to protect us from thieves that you are.
Money is too hard to come by for everyone! I hope Shopify and all other platforms ban your services so no one else falls victim to your stealing and lies.
You refund my money, then maybe I change my review but will never use your service again. Printify is a lot better and honest people, avoid SPOD.
Thank you for your feedback. For security purposes all accounts must be verified before orders can be produced. Additionally, as SPOD does not facilitate the payment from your customers, we are unable to refund customers on your behalf. When a customer places an order through your integration, then the customer is submitting their payment to you through your integration directly. You would receive your payment for the order from the integration you are using. Once the order is submitted to us, then we would collect payment from you for the order with the entered Payment Details in your SPOD app. However we would not produce orders until your account has completed verification. Orders that are unable to be produced would not be charged to your account.
The app is working pretty good. Easy to navigate and to use.
I just would like to express my disappointment during the migration.
Waited patiently for 6 days, on day 6 I call them and they assured me that the order was in the production badge for that day. I kept an eye on it the whole day..... no changes in the status, by the end of the day I tried to call them, no answer.
Now it is day 7....... still no changes, I call them and they can not even tell me if it will go into production on day 7, did the lady from the day before tell me what I wanted to hear???? Nobody can tell me what the status is and when it will go into production (day 7), they need to contact management for this, everything is okay with the order, everything is in stock, this is what they told me, and you need to contact management?
Also send an email same standard text as a reply, they do not even take a look at your case.
Once again, I waited patiently for 6 days!
Hello Sweats & Tees, Thank You for your review. First, I would like to apologize for your experience as described in your review. I was able to see your pending order and the notes from the four times you were able to speak with someone in Customer Service. Your order has shipped as of today and should be on the way to your Customer.
As far as the migration, we are doing everything that we can to support our merchants during this time. Production Teams are now working 24 hours a day and 7 days a week to get as many orders out as possible. We apologize for any inconvenience this may have caused, but we are positive that the changes being made will show how much we truly appreciate your business and all other SPOD Merchants.
Again, we would like to apologize for your experience and I want to ensure you that your concerns have been heard. Thank You again for the review, we truly appreciate your time.
Great Experience! Efficient and super easy to use with lots of different options to choose from! Love it!
Hello Dinaindesign and Thank You for your review! We are happy to hear that your experience has been great and super easy for you to navigate. Having options is necessary in any POD industry so you have definitely come to the right place. We are here if you need any additional support while on your SPOD journey. Wishing you much success and welcome to the SPOD Family!
This app made it so easy! I literally did my first design in just a couple of minutes. Great interface and super easy to use.
Hello Boyko Media Designs and Thank You for your review! We are happy that you found our app easy-to-use. We are even more ecstatic that you were able to create your first design with us. We are here if you need any additional help while on your SPOD journey. Wishing you much success, welcome to the SPOD Family!
It is super easy to use. The product options are almost endless. I am very happy to use it, I would recommend it.
Thank you for your review SSM Mind! We are happy to hear the app has been easy for you to use. Your feedback is greatly appreciated.
What a bummer - I loved the app; it's super easy to use and integrate for my shop. BUT their printing quality on EVERY order was awful. They were quick to reply to my emails and refund my money, but that wasn't what I was looking for. If I'm going to use a company for printing, I expect good quality printing, not an immediate refund for constant mistakes. Pretty disapointed.
I'm really sorry that the print results do not match the screen view of your design.
With the Digital Direct printing method, the printing colors are sprayed directly onto the article of clothing, which causes the design to look somewhat washed-out. For that reason, intense colors are unfortunately not to be expected. Digital Direct is therefore optimal when going for a "vintage look".
If you prefer brighter colors, we can recommend Flex printing for a more vivid print that stands out.