SPOD ‑ Print‑on‑Demand , 715 avis
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Not all of the packages SPOD sent for me got to their destinations. They lost me at least three packages from the 14 I had until now.
Hello Crazy Plant Lady Designs,
Thank you for taking the time to rewview our app, however, we're very sorry to hear you've had such bad experiences with our serivces, I had a look at the conversations you had with our customer service and could see, that one shipment was returned due to an address problem and one was delayed. I could see that your are still using the SPOD app, and if you have any more information or could pass on the order numbers of the packages you say got lost, it would be really helpful if you could pass them on to info@spod,com or support@spod.com. This way, we can in turn contact the shipping provider, who are ultimately responsible for this, and have them explain their service quality, Thank you in advance!
Amazing App! I switched to this and my products are getting delivered in 7 days MAX! Awesome. I encourage all to use this instead of those old cargo shipping in 16 weeks!
Hello NMELI,
Thank you for the great feedback, it's so good to hear that you are happy with the app and our services and we look forward to supporting your business in the future!
Just getting started, slowly, but the product design is really simple and samples arrive quickly. Good quality and looking forward to add their print on demand service to our shop
I started to use spod because their base prices were really good but after a month of using them they raised their base prices. This is horrible business on their part because I never got a change to plan for this. Please change the prices back asap. Also your profit margin calculate doesn't even count tax. so its not even a calculater because the tax make a huge different it like 20 percent of my profit magins. I put in all of this hard work just to find out their prices aren't that cheap and when they change the prices they changed my profit margin form 9 to 6 dollars without even emailing me and I lost money all because of this. please refund me those 3 dollars and change your price back and include tax in the profit margin. I might just use teespring instead because they have the tax included in the profit margins so your know exactly what you are getting
Hi Dating Merch,
thank you for your feedback.
The price increase that you are mentioning can be explained by our 3-year anniversary discount that we offered from September to October. We didn't increase our prices without announcement. This information was available on all of our social and communication platforms. I understand though your confusion.
When it comes to the taxes, we are currently selling worldwide, which means the amount we charge for taxes depends on a lot of different factors, which is why we cannot calculate it in advance for now.
Thank you again for your review and I wish you a good day.
Sincerely,
Your SPOD Team
The outcome is More than I expected. Except they do not offer embroidery designs. I plan to keep using your app. Thank you
Super easy to use. I just got through this process way quicker than another drop ship website, I can’t wait to explore it more.
great i advice anyone beginner to use as this platform can help you to get aware of all feature of your shop and no way to lose any thing through your shopify logging page
Thank you for the review.
We appreciate your kind words and will always strive to make the integration between SPOD and Shopify as seamless as possible.
Kind regards
Robert
Overall, I'm satisfied with the products and prices from this supplier. However, there is no way to sync the different shipping tiers from SPOD to the store via the app. SPOD offers 3 tiers of shipping: Standard, Premium and Express. However, I can only select the type of shipping I want if I place orders via the app. If a customer places an order via the store, the app assumes that the order shipping is standard (even if I have set different tiers in my own shipping methods on my store). According to Shopify's Support Team, SPOD needs to activate "App Shipping Profiles" in order for the correct shipping method to be allocated to each order.
Hi ZERMANK Apparel,
Thank you for your feedback and I'm happy you are satisfied with our products and prices.
When it comes to the shipping profiles, we currently do not use the "App Shipping Profiles" but we are working on implementing it. However, it is possible to use the different shipping tiers for your customers, without placing the order yourself. You can find all the information here: https://faq.spod.com/hc/en-us/articles/360020928319-How-can-I-configure-my-shipping-rates-for-Shopify-
If you have any questions, please don't hesitate to contact our customer support: support@spod.com
Sincerely,
Your Spod Team
Seems pretty easy to use and the quality seems to be pretty good aswell. I will update more as I go.
The app is fine, but the product is absolutely horrendous. The printing on every shirt with other designs were all faded and the poorest quality I have EVER seen. If it is not resolved, I will completely delete the app and NEVER use SPOD again because their printers are HORRIBLE. No person can build a successful business with this type of quality...or lack there of. DO NOT WASTE YOUR TIME ON THIS APP.
Hi Organic Justice,
thank you for your review. I'm sorry this is the experience you had so far with our product. Did you already contact our customer service about it? Please send them pictures of the shirt you received or your customer received, so we can find a solution for you. support@spod.com