Algemene beoordeling
4,1
Cijfers per recensieniveau
  • 73% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 4% recensies zijn 2 sterren
  • 12% recensies zijn 1 sterren
25 december 2020

I personally love the quality of the hoodies I have on my site along with the long sleeves however; it takes way too long compared to other apps to upload products. What I mean is that every time you want to upload a product you have to redo the tags, pricing, title of the product etc. I personally would love for a "copy option" then you can just edit the title, and design and boom all done. I use the same front design for one of my collections on my site but the back is different since its just a logo on the front. I'd love it if they could just implement a better "use product as template" I've asked over several weeks ago and said they will look into it. Still nothing. If this changes, I would put way more products on here. Soon I go live with my site, and this just takes way too long as of right now to upload designs. I personally have over 100 designs for one of my collections that we have worked hard on.

Defined Minds
Verenigde Staten
7 maanden gebruiken de app
SPOD - Spreadshirt Print On Demand heeft geantwoord 28 december 2020

Hello Defined Minds,

Thank you for taking the time to review our app. We spoke with the developers and indeed, this is planned to be implemented in January - we're sorry that is hasn't been possible to do this before. It was due to a release freeze over the holiday season. Hopefully, when the release is done, you'll find the app easier to work with. :) Thank you!

Bewerkt 26 september 2020

I thought that spod was the BEST! we have had plenty of orders placed through them. I had a customer reach out to me and ask for the tracking number on an order, I decided to go take a look...As I went to look I saw we got charged $20.00 for shipping!!!!! on a single shirt. The shipping costs are absolutely insane ! DO NOT USE

Drunkenimports
Verenigde Staten
6 maanden gebruiken de app
SPOD - Spreadshirt Print On Demand heeft geantwoord 28 september 2020

Hi Drunkenimports,

Thank you for the review. I checked your orders and see that you place all orders as express orders. This naturally results in higher shipping cost compared to using standard shipping. We'll reach out to you to help you setting up your shop correctly.

Kind regards
Robert

30 november 2020

Disappointed in the quality of the designed print. The shirt itself was great, comfy and fit perfectly but the image itself was faded and looked like the print wasn't good quality. I really wanted to like this company because the packaging was perfect, but the design fell short.

KE Shop
Verenigde Staten
6 maanden gebruiken de app
SPOD - Spreadshirt Print On Demand heeft geantwoord 4 december 2020

Hello KE Shop,

Thank you for leaving your honest review, we're very sorry to hear that you were unhappy with the print results. Have you been in contact with the customer support at service@spod.com? They can help you in trying to figure out how this came to be - if the printer made a mistake, if the design needs adjusting and so on. Futhermore, it's important to have any and all quality issues reported so we can raise the issue with the production team.
Thank you!

26 augustus 2020

I used this service to create some hats and they made a lot of mistakes in the embroidery and I'm out money for a product I can't sell to a customer who ordered it.

Groundwork Enterprise
Verenigde Staten
6 maanden gebruiken de app
SPOD - Spreadshirt Print On Demand heeft geantwoord 31 augustus 2020

Hi Groundwork Enterprise,

We checked your account and we don't see any orders from your Shopify store, and SPOD does not have embroidery. Is it possible you left the review that was meant for another app? If there is anything we can do to help please feel free to reach out support@spod.com and we would be happy to help!

27 februari 2023

What a bummer - I loved the app; it's super easy to use and integrate for my shop. BUT their printing quality on EVERY order was awful. They were quick to reply to my emails and refund my money, but that wasn't what I was looking for. If I'm going to use a company for printing, I expect good quality printing, not an immediate refund for constant mistakes. Pretty disapointed.

Violet & Lu
Verenigde Staten
6 maanden gebruiken de app
SPOD - Spreadshirt Print On Demand heeft geantwoord 4 oktober 2023

I'm really sorry that the print results do not match the screen view of your design.

With the Digital Direct printing method, the printing colors are sprayed directly onto the article of clothing, which causes the design to look somewhat washed-out. For that reason, intense colors are unfortunately not to be expected. Digital Direct is therefore optimal when going for a "vintage look".

If you prefer brighter colors, we can recommend Flex printing for a more vivid print that stands out.

25 januari 2023

The app is working pretty good. Easy to navigate and to use.
I just would like to express my disappointment during the migration.
Waited patiently for 6 days, on day 6 I call them and they assured me that the order was in the production badge for that day. I kept an eye on it the whole day..... no changes in the status, by the end of the day I tried to call them, no answer.
Now it is day 7....... still no changes, I call them and they can not even tell me if it will go into production on day 7, did the lady from the day before tell me what I wanted to hear???? Nobody can tell me what the status is and when it will go into production (day 7), they need to contact management for this, everything is okay with the order, everything is in stock, this is what they told me, and you need to contact management?
Also send an email same standard text as a reply, they do not even take a look at your case.
Once again, I waited patiently for 6 days!

Sweats & Tees
Verenigde Staten
5 maanden gebruiken de app
SPOD - Spreadshirt Print On Demand heeft geantwoord 25 januari 2023

Hello Sweats & Tees, Thank You for your review. First, I would like to apologize for your experience as described in your review. I was able to see your pending order and the notes from the four times you were able to speak with someone in Customer Service. Your order has shipped as of today and should be on the way to your Customer.

As far as the migration, we are doing everything that we can to support our merchants during this time. Production Teams are now working 24 hours a day and 7 days a week to get as many orders out as possible. We apologize for any inconvenience this may have caused, but we are positive that the changes being made will show how much we truly appreciate your business and all other SPOD Merchants.

Again, we would like to apologize for your experience and I want to ensure you that your concerns have been heard. Thank You again for the review, we truly appreciate your time.

Bewerkt 17 juni 2020

The Women's Cropped Tshirts are always SOLD out. Spoke to them a number of times and it's the same problem. Spod; I don't have a product to sell if your T-shirts are always sold out. At the moment I'm writing this, there is no medium and small in the Women's cropped T-shirt. People have been to my site and been asking why Everything is sold out. SPOD can you please explain? Getting ready to pull the plug.!

IERROS
Verenigde Staten
5 maanden gebruiken de app
SPOD - Spreadshirt Print On Demand heeft geantwoord 19 juni 2020

Hello IERROS,

Thank you for your feedback, we're so sorry to hear that your are affected by the dificulties we are experiencing with the suppliers for some of our products. The feedback we have from the supplier for the cropped t-shirts in deep-heather is that they will be in stock again at the end of June, all other color variants should be avilable in all sizes. Apologies that we cannot give you a more precise outlook on this.
If there's anything else we can do, feel free to get in touch at support@spod.com anytime.

29 december 2021

Horrible. We are a print on demand DTG company ourselves and used them to print just our long sleeves and hoodies as it is very expensive to house all the inventory for every different variant we offer. I would give them 1 star but there are some things that are decent. My customers have had issues with nearly every order. Garments damaged upon receipt, loose threads, holes, etc. Prints are complete trash. As a DTG company ourselves we can see that they obviously do not have any quality control OR have a lack of knowledge in the pre-treating and curing process. We have had numerous garments where the print is rubbing off after the first or second wash. Even garments that did not require pretreat and were black ink only were not cured properly and the ink came right off. Their Spreadshirt brand apparel is nice quality but runs extremely small, especially in womans. This is a huge turn off as we have had many returns due to incorrect sizing. This is partly due to customers not looking at the size chart, so I don't blame Spreadshirt 100% for this. Their customizer is mediocre, it's hard to determine proper design placement from the collar and only one size of the image can be imported, therefore leaving every size S-5X having the same size printed image. For example, a small shirt may require an 8" wide image but an 8" wide image on a 3X looks ridiculous. You would think there would be some kind of human interaction involved in production to ensure that the ratio of image to shirt size is correct, but they claim this is not possible with their system. I can assure you it is possible as we use the exact same equipment and it's so simple to resize an image that our grade school children who frequently operate our equipment can do it. The only thing that I can say that they did right is they were always prompt at refunding damaged or misprinted items. We also will give them top honors for their speed, they definitely are the fastest POD service. Sometimes they were even faster than us and our turnaround is typically 24 hours from the order placement to slapping a shipping label on the product. Maybe they need to focus on quality control instead of speed. We are just simply tired of disappointing our customers and processing refunds and replacements. App deleted. We will continue to print in house as we do not have these issues.

Made in the EighTees
Verenigde Staten
4 maanden gebruiken de app
SPOD - Spreadshirt Print On Demand heeft geantwoord 3 januari 2022

Hi Made in the EighTees,

Thank you for your review.

I'm sorry you faced such problems concerning your orders. Have you contacted our customer service about those?

Feedbacks like yours are really important to us, and I will have a look at what you described about our print quality. The print shouldn't wear off like that at all. I'll contact our production directors directly to report that issue.

Concerning the designer, we are planning on improving its functionalities this year, to make sure that meet the standards the industry has.

Thank you again for taking the time to write us a review.

Sincerely,
Your SPOD Team

Thank you

Bewerkt 4 september 2020

My customers from Germany ordered 2 weeks ago some T-Shirts. Until now we can not see where the T-Shirts are. FedEx Tracking number is for some customers invalid.
One email answer which I kept in archive, says "your product will be delivered on 25 Sept." This would mean my customers have to wait 4 weeks for 1 T-Shirt. I´m afraid they won't do that.
I just opened my store and moved from printful to SPOD due to delivery time. But SPOD has the same issue. At the moment I would not recommend SPOD for shop owners with customers from Germany.
Update: As I read now in my email response SPOD is going to connect 3 stores in Europe to SPOD network and of them is in Germany. This would be a game changer.
So let´s see.

Katzenhemd
Duitsland
4 maanden gebruiken de app
SPOD - Spreadshirt Print On Demand heeft geantwoord 4 september 2020

Hi Katzenhemd,

Thanks for leaving the feedback. We are sorry to hear your order has taken some time to arrive in Europe after dispatch in the USA. We unfortunately cannot influence the time taken to pass through customs.

The great news is that next week we will connect our three factories in Europe to SPOD, including one factory in Germany. This will mean customers in Europe will have a much faster delivery time. Look out for the news and instructions next week!

3 januari 2021

Production times and shipping is great, but they're CONTATNTLY out of stock. And their support is not very good.

AmericanWaffle
Verenigde Staten
4 maanden gebruiken de app
SPOD - Spreadshirt Print On Demand heeft geantwoord 14 januari 2021

Hi AmericanWaffle!

Thank you very much for taking the time to review our App. I'm sorry that you experienced such out of stock problems. We are working really hard to improve that process. However, since the peak season ended, we are now back to our normal stock, so you shouldn't face that problematic too often.

If it happens again, please let us know per mail at support@spod.com, so we can figure out with you when the desired article will be back in stock.
Thank you again :)!