Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, simple setup, and seamless Shopify integration. They find the product creation process intuitive, with a broad selection of products and designs. Quick production and shipping times, responsive customer service, and high-quality products are also valued. Merchants commend the customer customization tool and competitive pricing, along with the app's commitment to sustainability.

Edited January 10, 2020

Updated 1-10-2020: Will we ever be able to print on the sleeves again? And after many attempts, you never responded to my previous question about the images appearing and disappearing. Why?

Can't even see the customizer now...

My previous order was sent out very quickly, thank you kindly. That was really awesome.

If you can open the customizer in a new tap to fill the whole window , that would be great...

A Lot of confusing tags they add, coding, and very difficult to add products. I have spent hours of deleting bad coding in the automatic descriptions and unwanted tags.

WhiteRiceCowboy
United States
About 1 year using the app
SPOD - Spreadshirt Print On Demand replied July 5, 2019

We're sorry to hear you are experiencing these issues. The descriptions and tags should be white labeled and easily modified during the product creation process. We would love to look into this issue further, as we have not had other reports, but it does sound like a technical issue. If you could send the specifics to support@spod.com that would be great!

November 4, 2020

The app is great for setting up products. The production and shipping is great. I created and ordered several sample t-shirts. They looked okay-the colors weren't great if you are printing color there are better vendors. What was terrible is after washing several of the shirts 3 times, the design could easily be pealed off. If your looking to have long term customers, I wouldn't send them a shirt from this place.

Midwest Quest
United States
About 1 year using the app
SPOD - Spreadshirt Print On Demand replied November 6, 2020

Hello Midwest Quest,

Thank you for leaving your honest review, we're sorry to read that you had problems with the print. These things shouldn't happen but if they do, please make sure to inform the customer service at support@spod.com, so we can refund the order and take the problem to the production sites to ultimately improve our services. Thank you!

March 26, 2021

New to the App, works great but shipping out side the USA with a USA based store has proved a nightmare so far leading to a lot of headache. Not sure if it's because of the pandemic, but there's no warning telling you orders may be subject to delays. The items go out and then no change on status for weeks now. So mixed after a fantastic start for me.

One Stop Hip Hop UK
United Kingdom
12 months using the app
SPOD - Spreadshirt Print On Demand replied April 19, 2021

Hi One Stop Hip Hop UK,

Thank you for taking the time to review our app.

You are absolutely right, delivery outside of the US from our US-based production is causing us some issues. We are however working really hard to find better options and improve international shipping.

If you are selling a lot of orders to Europe, I would suggest creating another store and use our Europe-based production, as you will save on shipping cost and delivery time.

I hope I could help.

Thanks again!

July 29, 2019

I really love the quality of the clothing but when I try to design clothes non of the images load when I search them up so I am constantly clicking random blank spaces to see which pattern I like best and it’s a headache. The quality of the clothes give me a lot of compliments I just wish it was easier to design clothes on. I wish there was a save button so I don’t have to recreate my design each time and I also which I could upload my own designs. Just some advice thank you.

vixay
United States
7 months using the app
SPOD - Spreadshirt Print On Demand replied July 30, 2019

Hello Vixay, thanks for compliments about the quality of our clothing. It is possible to upload your own designs to all products. There is also a nice and easy way to stop you from recreating designs each time. If you reach out to support@spod.com we would be happy to get all of these issues solved for you.

September 7, 2019

I like this app very much the prices are fair. There is a nice amount or free designs to choose from. I didn't give you a 5 because:
Not many children items.
No adult bottoms.
Can not change shipping label i would like to put on my logo on the packing and shipping slip.
But I like the app i ordered samples and i love them they do have a glue-like smell to them but nothing to make me die. i figure it to protect the print.

My 3 for u
United States
7 months using the app
SPOD - Spreadshirt Print On Demand replied September 9, 2019

Hello, thanks for the feedback. We are looking to add more children products and adult bottoms to our inventory, so they may come in the future.
We are also testing custom messages on packing slips, and adding custom branding to the SPOD app is our highest priority at the minute. It is good to hear you like the app, hopefully we can add the missing features soon.
Thanks,
Adam.

February 8, 2021

First, I wish there was a function for customers to edit their photos in the same designer tool. Like incase they want a clear background or want to crop images into a circle or something. Second, with pixels and dpi nobody is really going to know what’s their image size dpi and pixels. If they can’t stretch it on the product they want, they’re just gonna close the website and here we go another lost customer. Third, the designer tool should really prime the products section, i think a lot of people are not aware once you’re in the designer studio that there is a section to choose other products. If these three conditions improve this will be the best POD out there. I wish your team all the best!

Printa Custom
United States
6 months using the app
SPOD - Spreadshirt Print On Demand replied February 9, 2021

Hi Printa Custom,

Thank you for your review. I'll answer your points in the same order.

1) More functionality for the customizer is a great point, and we are already looking into it. However, with the current technology available, it is really hard to delete background from a picture automatically, without doing it manually with a graphic software.

2) You are absolutely right, here. We need a better way to show why a design can't be stretched, or what size it needs.

3) Here, this is already something you can do in your shop, with the help of deeplinking. You can find more information here: https://faq.spod.com/hc/en-us/articles/360020991794--How-does-deep-linking-work-with-the-Customizer#article

Thank you again for taking the time to review our app!

November 6, 2019

It's great but the support team seems to be nonexistent. Other than that, lots of products to choose from and product quality seems to be good.

SKYIPLAZA
United States
5 months using the app
SPOD - Spreadshirt Print On Demand replied November 6, 2019

We are sorry you haven't been able to get through to us. We have searched through our communication channels for any messages from your account but we haven't found any. Please reach out to support@spod.com for a direct response and we will be happy to help.

Kind regards,
Adam from SPOD

Edited November 12, 2019

really not made for international shipping.I ordered a sample a month ago. after tones of email finally got a reply. i have to look for my order over the entire country looking for a number which is not a tracking number. THEY DONT CARE about your order.
but... I do recommend this app inside the US. good quality. great interface and very easy to use. you can add a layer on top of another layer and this is great, you can add your logo. lots of items to choose from. fast fast fast shipping. friendly and fast reply from customer service.
the problem is ...they switching to the dark side when you have to ship internationally. no reply. no support. everything is completely different. you have to find your package.and this is not great.

appax
Spain
5 months using the app
December 10, 2020

I use this app for dog bandanas but come to find out they're just regular bandanas. One size means the biggest you can find? Very disappointed with this product.

BadDoggo
United States
4 months using the app
SPOD - Spreadshirt Print On Demand replied December 22, 2020

Hello BadDoggo,

Thank you for you feedback! We're sorry to hear that you are not happy with the assortment we provide. Indeed, if you have a different supplier for bandanas or specifically dog bandanas, we would be happy to receive your suggestion at service@spod.com. Thank you!

September 21, 2019

I always order samples of the products I wish to add to my store when trying out a new POD company to determine the quality of the merch. I order a v-neck tee, a wide neck sweatshirt and the sweatshirt dress. The quality of the tee and print on the tee was perfectly fine. I spotted right away that the print on the sweatshirt (white sweatshirt, pink and black lettering) had small white spots and it did not print as brightly as i would've liked. The quality of the sweatshirt is great though. The sweatshirt dress is another story. The measurements are very far off from what's advertised so I'm in the process of obtaining clarity and possibly another sample because of this. The length alone was about 3 inches shorter (lying flat) than what the site states, so please be mindful if you plan to add this to your store, or please purchase a sample first. I'm thinking I may have gotten a sweatshirt and not the dress?? Shipping times were reasonable so no issue there, I just wish that they packaged their items in individual wrapping as opposed to just loosely placing items in the poly mailer. I shop online very often and have NEVER received anything like this. I wish SPOD would really consider changing this practice as that's extremely tacky to me, but that's just my opinion and preference.

One Feisty Peach
United States
4 months using the app
SPOD - Spreadshirt Print On Demand replied September 23, 2019

Hi there,

Thank you for your review. Could you please send us an e-mail to support@spod.com with your order id so that we can process a refund and also look into the problem.

Kind regards
Robert