SPOD ‑ Print‑on‑Demand , 721 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, simple setup, and seamless Shopify integration. They find the product creation process intuitive, with a broad selection of products and designs. Quick production and shipping times, responsive customer service, and high-quality products are also valued. Merchants commend the customer customization tool and competitive pricing, along with the app's commitment to sustainability.
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My inventory went down to "0",
when does it gets restocked?... because I'm even afraid to scale my products because of the way you guys present your inventory. Other print on demand companies don't keep inventory at all so large orders can be made, but I don't know why you guys have yours numbered and even it reduces when there's no order on that product. As I speak now it keeps reducing and all is getting back to “0”, so now tell me. Can this be worth it selling with such a low inventory?..how can I drive traffic to my store when there’s a low inventory?..what kind of embarrassment is this?..even when I’m not selling it keeps inventory, meaning I’m sharing inventory with someone?...like where on this earth. I’m not happy at all. This can’t be a long term business scheme if this is happening
Hi Troves,
Thanks for leaving your honest feedback. Please allow me to explain a few points to your concerns.
First of all, we share a live stock state of how many items we have in our factories. We like to be transparent with you about how much stock is left in our production.
This means when inventory levels go down to zero, there are no more items left.
Right now we are experiencing some difficulties in the supply chain with items being delivered from suppliers on time. Our purchasing department is working incredibly hard to find alternative and back up suppliers to solve this issue.
We hope to have the small number of items out stock replenished as soon as possible.
I found this app very user-friendly. The fact that you can customize your goods with detail really appealed to me. Looking forward to bringing my ideas to life.
Hello Lexi, Thank You for your review and welcome to the SPOD Family. We are happy to hear that you are enjoying the SPOD App and finding great tools like our Customizer useful. Just know that we are here for any additional support or questions that you may have. Wishing much success on your SPOD journey!
I have used your app to make a few products. I found that your app is easy, quick, and fun to use. You have numerous options that make my job easier.
I release my store today; after countless months with SPOD and preparing my store, I can't recommend it more. It's just the definition of perfection in the POD market.
Product Creation - 5 Stars
Product Prices - 5 Stars
Product Material/Printing - 5 Stars
Shipping - 3.5 Stars
Out the door speed - 5 Stars
Customer Service - 5 Stars
Out of all these things, there is one minor issue is the shipping that lets this service down. I wish they would address this as it would make this a perfect 10/10 POD!
Overall - perfect in every way with minor issues, thanks to all of you at SPOD, looking forward to doing more business with you in the future!
From all of us here at; Retro Evolution Clothing - Thank you <3
Hi RETRO EVOLUTION CLOTHING,
Thanks for leaving the detailed feedback. it is great to see you have had a positive experience with SPOD. If you could leave some more detailed feedback about what could be improved with the shipping, we would be more than happy to hear about it. Please reach out to support@spod.com if you would like to speak to someone.
I love the app its helped me connect my shopify store with my spreadshirt store. Its awesome to me..
Hi Mop'n Store,
Thanks for your feedback, we are happy to be working together with you!
After using it, I'm quite happy with it, I love everything about it. It's user-friendly and comes with lots of features.
Hello and Thank You for your review dpkdukkan! We are happy to hear that after using our app you are happy with it. We are also pleased that you find the app user-friendly and you are enjoying all of our features. SPOD is here if you need any additional help along your SPOD journey. Wishing you much success and welcome to the SPOD Family!
I found this app very user-friendly. I love the variety of sustainable products and it comes with lots of features. The fact that you can customize your goods with detail really appealed to me. Looking forward to bringing my ideas to life.
Hello and Thank You for your review inkalaugh! We are happy to hear that your find our app user-friendly, you love our variety of assortment and you like or customizable options. SPOD is here is you need any additional help along your SPOD journey. Wishing you much success and welcome to the SPOD Family!
Super easy to use and fun to create! The intuitive design app was quick to learn and fast to process. I highly recommend this app for creators!
Hello Tama House, we appreciate your review of the SPOD App and recommendation. We are happy that you are enjoying creating with SPOD and how easy you find it to do so. Making the app easy to learn and process is always a priority for us. Just know that your SPOD Family is here for any additional support that you may need while on your SPOD journey. Thank You for using the SPOD App!
This company has the worst customer service ever! I called in to their department and they said they could not help me with my request. They sent my customers wrong packages and also packages that contained nothing! USPS and my customers contacted me and told me the packages arrived empty.
I’ve sold a lot of products with them and I should have switched to a new service a long time ago. Sent it two emails and called over 7 times and nobody has answered my emails it’s been 3 days now.
To be honest it’s actually disappointing.
Hello Official Teamize,
Thank you for your honest feedback, we can completely understand your frustration and are very sorry that you had troubles with both the orders and getting in touch with our customer service.
At the moment, we are trying to tackle the huge amount of emails and calls coming in, but are still trying to get back to merchants as quickly as we can.
We will get in touch with our colleagues to take another look at the orders that were faulty to see if we can find the best solution for you (if not already happened) and understand what went wrong internally and how we can fix it.
Thank you again, feedback like this is always valuable to us as we're constantly striving to improve our services.
Great and easy app, a lot of customization that you can apply to your products. Thank you SPOD you guys went all out
Hi Speak'N Volume,
We thank you for the positive feedback, and we wish you success with your business!