Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, simple setup, and seamless Shopify integration. They find the product creation process intuitive, with a broad selection of products and designs. Quick production and shipping times, responsive customer service, and high-quality products are also valued. Merchants commend the customer customization tool and competitive pricing, along with the app's commitment to sustainability.

September 23, 2019

PRO's. Good Product. Excellent print quality. Prints and ships FAST! If you are familiar with other vendors in this space then you know what a big deal these three items are. CON's, As a vendor, I manage hundreds of products in my store and the SPOD interface is lacking. It takes more effort than it should to manage SPOD products. I hope it can be redesigned.

Everything Hippo
United States
About 1 year using the app
June 16, 2020

I used the for my t-shirt designs. It easy to use, configure and to put orders. One thing that I find very very difficult is to navigate between orders since you removed the left and right arrows. Would be nice a feature to filter by name and find easier an older order

Sleeko Store
United States
22 days using the app
SPOD - Spreadshirt Print On Demand replied June 19, 2020

Hello Sleeko Store,

Thank you for your feedback and the insights, it's great to hear that the usability works for you and also to get your suggestions for improvement. We will pass them along and are happy about receiving any and all thoughts on how to make our app better and easier to use. You can also get in touch any time at support@spod.com.

July 28, 2020

I'd love to have the option to add another graphic of a different color to the same product so when they change the color of the shirt for instance... it will add the lighter or darker graphic! Love what you have here so far!

Nolan Neal
United States
About 1 year using the app
SPOD - Spreadshirt Print On Demand replied July 31, 2020

Hi Nolan Neal,

Thanks for the leaving the feedback and making the suggestion. We are aware of this feature and we would like to release it in the future!

Edited June 1, 2020

I have used this app for almost a year now. Overall it has been good. The print quality is good and the production and shipping times have been up to par for the most part, although it has been pretty bad as of recent. I will also say you guys need to get more stock available for your popular products. It seems like every day you guys are running out of stock on popular shirts and sizes (mainly sizes). How can we consistently sell when you guys can't keep consistent stock? There are some days where i'm trying to sell a product and you guys run out of 4 of the 6 sizes available for that t-shirt. I can't just offer my customers Medium and 3XL shirts (for example). Buy more stock so we can continue selling. I've had to pause ads because of this. So that is a major problem with this app that other POD apps don't have. The customer service is also starting to slack as well. The customer service used to be the best out of all of the POD apps. Can't really say that now... Started off strong just hope you guys can get back to how you started off...

Neon Patriot
United States
About 1 year using the app
SPOD - Spreadshirt Print On Demand replied June 4, 2020

Hello Neon Patriot,

We thank you for leaving your honest feedback. Please allow to explain some reasons what is causing your issues right now.
We are experiencing some issues in our supply chain when ordering new stock. Our suppliers cannot guarantee when the next delivery is coming and it is resulting in a few products going out of stock time to time. Our purchasing team is working incredibly hard to find additional and back up suppliers to avoid any stock out issues.
Also, due to SPOD still shipping in near to normal production times, we are seeing a massive influx of businesses switching their products to SPOD. This is leading to a huge amount of questions to our Customer Service team. We are on boarding additional employees to counter the amount of contacts we are receiving.
We hope in the very near future we will be able to go back to our pre-Covid-19 level of service, we are certainly doing the best that is possible right now.

October 22, 2022

I have used this App to make prints on my products and i love it,what i love most is the availability of diffrent types of Art to be used,i can only say keep putting up new art work and the fact it is free makes it even better.

MW&R 5
Germany
About 1 year using the app
SPOD - Spreadshirt Print On Demand replied October 25, 2022

Thank You for such a pleasant review. We are happy to hear that you are satisfied with the app and our products.

We will definitely keep in mind your suggestion for adding new art work. You also have the option to upload any art work you may like or create.

We hope that you continue using and enjoying our app, Thank You!!!

February 6, 2019

Great app that is easy to use.
I just received my sample order and love the print and product quality. The mug looks amazing and the shirt is a perfect fit. I am looking forward to what my customers will say.

BaconLuv
Germany
20 days using the app
August 7, 2020

This is a great app! The only thing I wish I could do was more customization with print areas. The print areas are pretty restrictive.
But the products are great, the app is easy to use, and the production/shipping time is better than amazon sometimes!

Barron Tactical
United States
About 1 year using the app
Edited September 28, 2019

So far I can only review the product design process for my store. I would like to use SPOD but product setup will be too much effort. A White T with Black writing has to be created in one product and then a Black T with the same writing in White has to be another product. It is a too big a job to then manually consolidate into variants in Shopify especially with many products. This is a simple 101 facility that other companies have as standard. Unfortunately the latest released design edit facility appears to do something different. Robert, regarding your reply, the simple solution is to make the feature available so that shops can either use it or not, depending on their needs

Jellyi ... Sweetest Deals
Australia
Over 1 year using the app
SPOD - Spreadshirt Print On Demand replied September 23, 2019

Thank you very much for your input. We are working continuously on improving our service and are aware of the problem. So far, we did not find a solution that works for shops that want to have the design color switched and shops that do not want to have this.
It will take some time to find a solution that is beneficial for all scenarios.

Kind regards
Robert

January 10, 2022

AWFUL !!! We have two stores connected with them. I used to send this guys most of our orders in 2020 about 80%, now they are getting 10% even less, their prices increased a lot, their customer service is awful, if they send a bad print to the customer they will not care in giving a refund or sending a replacement. In our first store an order was more than 10 days in production and never shipped even after calling customer support 3 times and sending more than 5 emails. DO NOT WORK WITH THEM! Go with Printify, their customer service is a looot better and at least they care, prices are good enough, Monster Digital in Printify is great quality and they take care of the customer when a bad printing is sent.

lokgienow
Mexico
10 months using the app
SPOD - Spreadshirt Print On Demand replied January 11, 2022

Hi lokgienow,

Thank you for your feedback. I'm sorry that this is the experience you had with us. To be sure I can help you and find the reasons behind those delays and problems, I will contact you personally by email.

Those issues are certainly not something we want, so your feedback on it is really important to us.

Sincerely
Jean-Michel Poupart
Success Manager

Edited January 27, 2020

UPDATE #2: Boy, I *really* wanted to like SPOD. I placed a sample order for 8 mouse pads and every single one of them arrived with print errors where it looked like ink ran out during the prints.

SPOD owned the errors, gave me a refund and so fair enough, everyone has a bad day once in a while. I ordered a second set of products and- again!- every mousepad has something wrong with it... Registration errors, die cut errors, faded ink spots, color shifting, or some combination thereof.

At the end of the day the low level of quality that they were willing to ship to me just does not make me confident that my customers are going to be getting products that aren't going to result in a lot of customer service complaints and returns for me.

UPDATE #1: After several weeks and a whole lot of back and forth emailing between Shopify, SPOD, and myself the bug (turns out it was on Shopify's side) has been squashed and I am now able to install the app successfully. Thanks to all who helped us get this resolved!

ORIGINAL REVIEW: I have been attempting to install this app for weeks and each time I get an error telling me to "try my install later." I've attempted to contact them for help but have received no response. What a shame. Guess they don't need my business... At this point I definitely don't need theirs.

Cyan Worlds
United States
10 months using the app
SPOD - Spreadshirt Print On Demand replied December 17, 2019

Update: We have found a bug on Shopify's end, we have reported it and are waiting for feedback from Shopify. We will be in contact when we have a reply.

Hi there,

We are sorry to hear that you have experienced issues with the installation of our app. I'll have the dev team looking into the error logs and see what they can find. In rare cases there are conflicts with other apps or settings that prevent an installation.
Unfortunately I can't find any message from you in our inbox.
Could I please ask you to send us a message to support@spod.com to get more data?

At SPOD we value every merchant and project that is running. We are here to support you and your business!

Kind regards
Robert from SPOD