SPOD ‑ Print‑on‑Demand , 721 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, simple setup, and seamless Shopify integration. They find the product creation process intuitive, with a broad selection of products and designs. Quick production and shipping times, responsive customer service, and high-quality products are also valued. Merchants commend the customer customization tool and competitive pricing, along with the app's commitment to sustainability.
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SPOD hinterlegte in einer Bestellung meiner Kundin eigene Werbematerial. Das ist einfach traurig und unverantwortlich. Stattdessen sollte SPOD ermöglichen, dass Verkäufer ihre Pakete mehr personalisieren können und somit die Qualität steigern. Das kennt man bei anderen Betreibern auch schon. * Update: SPOD-Mitarbeiter haben sich zeitnah gemeldet und den Fehler beseitigt. Solche Proaktivität kann man nur willkommen heißen. Ich hoffe, eine Personalisierung der Paketen wird bald kommen.
Hallo Muntu Wear,
vielen Dank für Ihre Bewertung.
Es tut mir sehr leid, dass dies passiert ist. Dies ist nicht etwas, das hätte passieren sollen.
Ich werde Sie direkt kontaktieren, um dieses Problem zu lösen.
Zu Ihrem anderen Punkt: Wir arbeiten daran, die Personalisierung der Pakete für Sie zu ermöglichen. Diese Option ist auf unserer Roadmap.
Nochmals vielen Dank für Ihr Feedback.
Mit freundlichen Grüßen,
Jean-Michel Poupart
Success Manager
it is great use this app it is realty good to use not hard really simple to use it is amazing i hope y'all use this
While customer service was polite on the phone and responsive via email, my first sample was disastrous. It was a simple white hoodie with a black zero and some simple lettering on it. The color was so faded it was gray, not even close to black. I checked to see if there was something wrong with my settings and sent pics, but no, they replied that it was correct -- and that's how their digital print process worked. If they can't put a solid black on a white item, then half of my entire catalog won't work. I couldn't believe it. Will now have to shift to a whole other supplier for something that seems basic. Very troubling and frustrating (not to mention, it clearly doesn't match the spot mockup generator).
Hi ZEROPHUCKS,
I'm sorry the sample you received wasn't satisfactory. DTG is indeed a printing method that has a "vintage" kind of look. However, this shouldn't be gray, as you mentioned it. I would like you to contact me personally, so I can verify the sample you received. If there is a problem, we will need to fix it. You can write me here: shopify@spod.com.
Thank you for your time,
Jean-Michel
Success Manager
I used this app and they never shipped my orders. Lack of response and total slow everything is just disappointing. Horrible and a true waste of money.
Hi Balancevie,
I'm sorry that your order never was sent. I can at least see that you were able to cancel it, so the amount was never captured. We did have some minor issues with some orders, but those should now be all fixed. You can always contact our customer service for assistance.
Thank you and have a great day
Sincerely,
SPOD Team
SPOD is really good and easy for a beginner also very fast to create a mock up and easy to get started.. Thanks SPOD!
I really like how easy it is to make up a quick new design with either my own art or theirs. It makes it easy to take a special request from a customer and get it listed right away.
Hi Fur Baby Whims,
Our aim for the app is to be as simple as possible to use, so thanks for leaving the feedback. We are more than happy to be supporting your business grow!
Love it! Its an amazing product. I will utilize it often! But the demand for 100 characters is unne
Updated 1-10-2020: Will we ever be able to print on the sleeves again? And after many attempts, you never responded to my previous question about the images appearing and disappearing. Why?
Can't even see the customizer now...
My previous order was sent out very quickly, thank you kindly. That was really awesome.
If you can open the customizer in a new tap to fill the whole window , that would be great...
A Lot of confusing tags they add, coding, and very difficult to add products. I have spent hours of deleting bad coding in the automatic descriptions and unwanted tags.
We're sorry to hear you are experiencing these issues. The descriptions and tags should be white labeled and easily modified during the product creation process. We would love to look into this issue further, as we have not had other reports, but it does sound like a technical issue. If you could send the specifics to support@spod.com that would be great!
Just started using the app and the interface and pricing seem great. I wanted to order some samples, however, none of my credit or debit cards were accepted. Both VISA and Mastercard are rejected? This doesn't make me feel comfortable about the app or using it for my customers. Contacted customer support and waiting for a response. Anyone else have this issue?
Hey Encore2wo. Sorry to hear you had issues here, but there seems to be something wrong. The vast majority of SPOD's merchants use VISA or Mastercard. We have very tight security regulations to ensure the safety of everyone that uses SPOD and it sounds like a security procedure may have been triggered. The best thing to do in this situation is contact Customer Support where we'll be able to get this fixed. As you've already done this I hope the problem has already been rectified. If not, please let us know and we'll get it fixed asap.
i love this app
it really helps me structure my store and organize