SPOD ‑ Print‑on‑Demand , 720 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, simple setup, and seamless Shopify integration. They find the product creation process intuitive, with a broad selection of products and designs. Quick production and shipping times, responsive customer service, and high-quality products are also valued. Merchants commend the customer customization tool and competitive pricing, along with the app's commitment to sustainability.
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What a bummer - I loved the app; it's super easy to use and integrate for my shop. BUT their printing quality on EVERY order was awful. They were quick to reply to my emails and refund my money, but that wasn't what I was looking for. If I'm going to use a company for printing, I expect good quality printing, not an immediate refund for constant mistakes. Pretty disapointed.
I'm really sorry that the print results do not match the screen view of your design.
With the Digital Direct printing method, the printing colors are sprayed directly onto the article of clothing, which causes the design to look somewhat washed-out. For that reason, intense colors are unfortunately not to be expected. Digital Direct is therefore optimal when going for a "vintage look".
If you prefer brighter colors, we can recommend Flex printing for a more vivid print that stands out.
Very easy to use and a nice design of the app. I love to use it. Very easy to start a POD Business. Top
Hello ShirtRockers,
Thank you so much for reviewing our app, we're happy to hear that you find it easy to use and look forward to supporting your business.
im loving it so far. please make items available all the time. other than that its great and efficient
Hi 509DRIP,
Thanks for leaving your feedback, we happy to see you find our app efficient for your business. Right now we have some difficulties in the supply chain in getting stock delivered on time, but our purchasing department is working incredibly hard finding additional and back up suppliers. We hope to have these issues solved very soon.
This app is very easy to use and I love the Customizer option that I can add to my store it opens up a whole new area for my business.
First, I wish there was a function for customers to edit their photos in the same designer tool. Like incase they want a clear background or want to crop images into a circle or something. Second, with pixels and dpi nobody is really going to know what’s their image size dpi and pixels. If they can’t stretch it on the product they want, they’re just gonna close the website and here we go another lost customer. Third, the designer tool should really prime the products section, i think a lot of people are not aware once you’re in the designer studio that there is a section to choose other products. If these three conditions improve this will be the best POD out there. I wish your team all the best!
Hi Printa Custom,
Thank you for your review. I'll answer your points in the same order.
1) More functionality for the customizer is a great point, and we are already looking into it. However, with the current technology available, it is really hard to delete background from a picture automatically, without doing it manually with a graphic software.
2) You are absolutely right, here. We need a better way to show why a design can't be stretched, or what size it needs.
3) Here, this is already something you can do in your shop, with the help of deeplinking. You can find more information here: https://faq.spod.com/hc/en-us/articles/360020991794--How-does-deep-linking-work-with-the-Customizer#article
Thank you again for taking the time to review our app!
It's great but the support team seems to be nonexistent. Other than that, lots of products to choose from and product quality seems to be good.
We are sorry you haven't been able to get through to us. We have searched through our communication channels for any messages from your account but we haven't found any. Please reach out to support@spod.com for a direct response and we will be happy to help.
Kind regards,
Adam from SPOD
i used app to create memorial shirts spent $219 with the worst customer service an production time ever from David an Megan cause they forgot to update site so my production was long due to items that was out of stock so it held up process which should have been stated on there i did everything right for my product to be here on time an this app inconvenience my family cause we still waiting on shirts my experiences blahhhh overall quality of shirts are good
Hello Original Kueen,
Thanks for leaving your honest feedback. Together with our development team we are working on finding a solution for orders with some products out of stock. This has come to light due to issues in our supply chain at the minute. We very much hope to have these issues solved soon. We are very sorry for the inconvienience caused.
Horrible app.. they have amazing quality products and prices... but they lack in the shipping department.. order going from the states takes more then 30 days to ship and they say fast turnaround times yet their shipping takes so long I would rather deal with a company that takes a week to make an item but ship it in 3 weeks total then deal with this... also they aren't very good at responding and you can tell when you tell them the order is taking so long that they wont change it to make it faster because they just inform you how long it takes instead of telling you why and why they cant make it faster.. a joke.. no customers want to wait 30+ days for a shirt... they ship to australia within 21 days yet to canada right above them takes over 4 weeks...
Hello, we are sorry to hear you have had difficulties with orders going to Canada.
We checked your two orders and they left our facility in under 48 hours after being ordered on a Saturday.
Unfortunately we cannot influence what happens in customs in Canada once an order leaves the SPOD factories ,
We also wish that the customs check would be faster, but sometimes there are delays.
Kind regards,
Adam from SPOD
The app is working pretty good. Easy to navigate and to use.
I just would like to express my disappointment during the migration.
Waited patiently for 6 days, on day 6 I call them and they assured me that the order was in the production badge for that day. I kept an eye on it the whole day..... no changes in the status, by the end of the day I tried to call them, no answer.
Now it is day 7....... still no changes, I call them and they can not even tell me if it will go into production on day 7, did the lady from the day before tell me what I wanted to hear???? Nobody can tell me what the status is and when it will go into production (day 7), they need to contact management for this, everything is okay with the order, everything is in stock, this is what they told me, and you need to contact management?
Also send an email same standard text as a reply, they do not even take a look at your case.
Once again, I waited patiently for 6 days!
Hello Sweats & Tees, Thank You for your review. First, I would like to apologize for your experience as described in your review. I was able to see your pending order and the notes from the four times you were able to speak with someone in Customer Service. Your order has shipped as of today and should be on the way to your Customer.
As far as the migration, we are doing everything that we can to support our merchants during this time. Production Teams are now working 24 hours a day and 7 days a week to get as many orders out as possible. We apologize for any inconvenience this may have caused, but we are positive that the changes being made will show how much we truly appreciate your business and all other SPOD Merchants.
Again, we would like to apologize for your experience and I want to ensure you that your concerns have been heard. Thank You again for the review, we truly appreciate your time.
The Women's Cropped Tshirts are always SOLD out. Spoke to them a number of times and it's the same problem. Spod; I don't have a product to sell if your T-shirts are always sold out. At the moment I'm writing this, there is no medium and small in the Women's cropped T-shirt. People have been to my site and been asking why Everything is sold out. SPOD can you please explain? Getting ready to pull the plug.!
Hello IERROS,
Thank you for your feedback, we're so sorry to hear that your are affected by the dificulties we are experiencing with the suppliers for some of our products. The feedback we have from the supplier for the cropped t-shirts in deep-heather is that they will be in stock again at the end of June, all other color variants should be avilable in all sizes. Apologies that we cannot give you a more precise outlook on this.
If there's anything else we can do, feel free to get in touch at support@spod.com anytime.