Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, simple setup, and seamless Shopify integration. They find the product creation process intuitive, with a broad selection of products and designs. Quick production and shipping times, responsive customer service, and high-quality products are also valued. Merchants commend the customer customization tool and competitive pricing, along with the app's commitment to sustainability.

October 23, 2020

This app is very easy to use and intuitive. I just published my first design and will begin migrating other designs using this tool.

Just For Shirts And Grins
United States
6 days using the app
Edited November 12, 2019

really not made for international shipping.I ordered a sample a month ago. after tones of email finally got a reply. i have to look for my order over the entire country looking for a number which is not a tracking number. THEY DONT CARE about your order.
but... I do recommend this app inside the US. good quality. great interface and very easy to use. you can add a layer on top of another layer and this is great, you can add your logo. lots of items to choose from. fast fast fast shipping. friendly and fast reply from customer service.
the problem is ...they switching to the dark side when you have to ship internationally. no reply. no support. everything is completely different. you have to find your package.and this is not great.

appax
Spain
5 months using the app
September 19, 2021

So far so good! I"m especially enjoying the mason jars! Now, if only you can bring in scrubs. Scrubs would make my day!

Pioneer Kitty Market
Canada
4 months using the app
December 29, 2021

Horrible. We are a print on demand DTG company ourselves and used them to print just our long sleeves and hoodies as it is very expensive to house all the inventory for every different variant we offer. I would give them 1 star but there are some things that are decent. My customers have had issues with nearly every order. Garments damaged upon receipt, loose threads, holes, etc. Prints are complete trash. As a DTG company ourselves we can see that they obviously do not have any quality control OR have a lack of knowledge in the pre-treating and curing process. We have had numerous garments where the print is rubbing off after the first or second wash. Even garments that did not require pretreat and were black ink only were not cured properly and the ink came right off. Their Spreadshirt brand apparel is nice quality but runs extremely small, especially in womans. This is a huge turn off as we have had many returns due to incorrect sizing. This is partly due to customers not looking at the size chart, so I don't blame Spreadshirt 100% for this. Their customizer is mediocre, it's hard to determine proper design placement from the collar and only one size of the image can be imported, therefore leaving every size S-5X having the same size printed image. For example, a small shirt may require an 8" wide image but an 8" wide image on a 3X looks ridiculous. You would think there would be some kind of human interaction involved in production to ensure that the ratio of image to shirt size is correct, but they claim this is not possible with their system. I can assure you it is possible as we use the exact same equipment and it's so simple to resize an image that our grade school children who frequently operate our equipment can do it. The only thing that I can say that they did right is they were always prompt at refunding damaged or misprinted items. We also will give them top honors for their speed, they definitely are the fastest POD service. Sometimes they were even faster than us and our turnaround is typically 24 hours from the order placement to slapping a shipping label on the product. Maybe they need to focus on quality control instead of speed. We are just simply tired of disappointing our customers and processing refunds and replacements. App deleted. We will continue to print in house as we do not have these issues.

Made in the EighTees
United States
4 months using the app
SPOD - Spreadshirt Print On Demand replied January 3, 2022

Hi Made in the EighTees,

Thank you for your review.

I'm sorry you faced such problems concerning your orders. Have you contacted our customer service about those?

Feedbacks like yours are really important to us, and I will have a look at what you described about our print quality. The print shouldn't wear off like that at all. I'll contact our production directors directly to report that issue.

Concerning the designer, we are planning on improving its functionalities this year, to make sure that meet the standards the industry has.

Thank you again for taking the time to write us a review.

Sincerely,
Your SPOD Team

Thank you

October 15, 2020

great on demand store simple and easy to use, very helpful. Above average designs which is a plus always

IntroVert Branding Co.
United States
6 days using the app
December 10, 2020

I use this app for dog bandanas but come to find out they're just regular bandanas. One size means the biggest you can find? Very disappointed with this product.

BadDoggo
United States
4 months using the app
SPOD - Spreadshirt Print On Demand replied December 22, 2020

Hello BadDoggo,

Thank you for you feedback! We're sorry to hear that you are not happy with the assortment we provide. Indeed, if you have a different supplier for bandanas or specifically dog bandanas, we would be happy to receive your suggestion at service@spod.com. Thank you!

October 16, 2020

SPOD is awesome, the product items are great the printing great quality even tho the quantity is short at times customer service responded with great information about the days in which the restock takes place. My customers are very pleased with shipping times. I look forward to the updates to the platform and product catalog. Thank you SPOD

VORVAEH.COM
United States
4 months using the app
SPOD - Spreadshirt Print On Demand replied November 6, 2020

Hello VORVAEH.COM,

Thank you for your honest and kind review, we're glad to hear that you are happy with our services despite the occasional stock out problem. Also, thank you for being a sympathetic and patient merchant and we look forward to supporting you and your business in the future!

Edited September 4, 2020

My customers from Germany ordered 2 weeks ago some T-Shirts. Until now we can not see where the T-Shirts are. FedEx Tracking number is for some customers invalid.
One email answer which I kept in archive, says "your product will be delivered on 25 Sept." This would mean my customers have to wait 4 weeks for 1 T-Shirt. I´m afraid they won't do that.
I just opened my store and moved from printful to SPOD due to delivery time. But SPOD has the same issue. At the moment I would not recommend SPOD for shop owners with customers from Germany.
Update: As I read now in my email response SPOD is going to connect 3 stores in Europe to SPOD network and of them is in Germany. This would be a game changer.
So let´s see.

Katzenhemd
Germany
4 months using the app
SPOD - Spreadshirt Print On Demand replied September 4, 2020

Hi Katzenhemd,

Thanks for leaving the feedback. We are sorry to hear your order has taken some time to arrive in Europe after dispatch in the USA. We unfortunately cannot influence the time taken to pass through customs.

The great news is that next week we will connect our three factories in Europe to SPOD, including one factory in Germany. This will mean customers in Europe will have a much faster delivery time. Look out for the news and instructions next week!

January 3, 2021

Production times and shipping is great, but they're CONTATNTLY out of stock. And their support is not very good.

AmericanWaffle
United States
4 months using the app
SPOD - Spreadshirt Print On Demand replied January 14, 2021

Hi AmericanWaffle!

Thank you very much for taking the time to review our App. I'm sorry that you experienced such out of stock problems. We are working really hard to improve that process. However, since the peak season ended, we are now back to our normal stock, so you shouldn't face that problematic too often.

If it happens again, please let us know per mail at support@spod.com, so we can figure out with you when the desired article will be back in stock.
Thank you again :)!

August 25, 2021

Hätte ich gewusst, dass Ihr noch eigene Werbung für spreadshirt dem Kunden dazulegt und ich dadurch Kunden verliere, hätte ich die App niemals benutzt!

H21 online
Germany
3 months using the app
SPOD - Spreadshirt Print On Demand replied August 26, 2021

Hallo H21 online,

Danke für Ihre Bewertung.

Das sollte nicht der Fall sein. Können Sie sich direkt mit mir in Verbindung setzen und mir die Bestellnummer schicken, die die Werbung für Spreadshirt enthielt? Ich werde die Situation an unsere Produktion eskalieren lassen, damit sich dieses Problem nicht wiederholt.

Wir können dann auch darüber sprechen, wie wir eine Lösung für Ihre Situation finden.

Sie können mich direkt unter jean-michel@spod.com kontaktieren.

Liebe Grüße

Jean-Michel Poupart
Success Manager SPOD