SPOD ‑ Print‑on‑Demand , 721 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ease of use, simple setup, and seamless Shopify integration. They find the product creation process intuitive, with a broad selection of products and designs. Quick production and shipping times, responsive customer service, and high-quality products are also valued. Merchants commend the customer customization tool and competitive pricing, along with the app's commitment to sustainability.
Refine
-
By rating
I am so incredibly disappointed. My first sample order was fine, so I ordered a big $300+ order. SPOD never put my contact information on the package, so when FedEx tried to contact them for duties, they never responded, and the package has been in a holding pattern for 6 weeks. I have now paid the duties and the package is just plain lost. I contacted SPOD about this, and they took no responsibility, and I am now out a significant amount of money, with no merch. Another smaller order did arrive, but it is unsellable. Completely washed out and hideous, not even close to my previous sample order in quality. I am just heartbroken and now have no way to recoup the costs.
Hi Comixque. Thank you for your feedback.
For the washed-out shirt you received, have you contacted our customer service? Send them a picture of your product and we will be able to find a solution for you. support@spod.com.
I'm sorry that you faced some issues with your international parcels. Unfortunately, as we are based in the US, depending on the size of your order, sometimes imports taxes will be applied for that parcel. This is not something we can influence at the moment. We are looking into ways to improve that process, but it is something currently out of our hands.
We apologies for the inconvenience.
Sincerely,
SPOD Team
So far so good! The interface is extremely easy to use and the shopify integration is relatively seamless.
Hello MetalRelic,
Thank you for taking the time to review our app, we're happy that things are working out well so far and hope that we will be able to meet your expectations also in the future.
When ordering the samples, it is sooo hard to get an update on where they are. I've been waiting 2 weeks now and still I can't get any update to the whereabouts. It's of course holding me up because I can't really begin until I've seen the products. Terrible
Hi Cotton Sandy,
I'm sorry you are having problems tracking your order. I can see that it is being processed at the customs and should be sent to you soon. If you still haven't received it by next week, please contact or customer service again, so we can refund it to you.
Thank you for your understanding and patience.
Love the app so far.
Integration wasn't too hard.
COGs are good.
And the turn around time from order to the item being sent out is great. Just waiting to see how the print looks on my first test order
The app has worked really great so far. very pleased with the fluidity and integration. I'm glad I found it.
Hello Red Clover Coffee,
Thank you for leaving this awesome review, we're so happy to hear that you find our app user friendly and to be part of your business
为什么不能让我的客户去设计为什么不能让为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计为什么不能让我的客户去设计
I bought some samples because I have my online store, and the sizes that were supposed to be XL run as M or SMAL sizes, and I contacted SPOD and I explained the problem and they do not want to solve the situation of the product, when they have to take responsibility too, imagine that a client buys a product in my online store and has the same problem as me, so what will happen to my client? They are supposed to solve the problem with their manufacture or whoever prints the product for them. Because I have proof that the products do not work for me. Everyone here has to have a responsibility and guarantee that customers receive a quality product and their problem can be solved. I believe a lot in customer service because I have worked all my life serving people, and if people pay their money they deserve to have good treatment and consideration if they buy a product in poor condition, they have the rights to claim. I am very disappointed with SPOD, how a company can raise its score if the client is not treated fairly.
Adding products to our shop has been very simple, and the shipping has been within 48 hours. Our customers are very pleased with the products.
Hi JocoThreads,
Thanks for the review! Yes that's right we are back to producing in 48 hours. It's great to hear your customers are pleased with their orders!
Great Experience! Efficient and super easy to use with lots of different options to choose from! Love it!
Hello Dinaindesign and Thank You for your review! We are happy to hear that your experience has been great and super easy for you to navigate. Having options is necessary in any POD industry so you have definitely come to the right place. We are here if you need any additional support while on your SPOD journey. Wishing you much success and welcome to the SPOD Family!
So far is working good. I haven't sold anything yet! I like the products they have to offer. Easy UI!
Hi TOTALSTOKE.,
An easy UI is exactly what we aim for. Thanks for the review!