SPOD ‑ Print‑on‑Demand , 721 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, simple setup, and seamless Shopify integration. They find the product creation process intuitive, with a broad selection of products and designs. Quick production and shipping times, responsive customer service, and high-quality products are also valued. Merchants commend the customer customization tool and competitive pricing, along with the app's commitment to sustainability.
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This app is SO easy to use, and syncs seamlessly to Shopify. I love that we don't have to stock different sizes and colors of our products.
I like the colours of the t shirts & I really like the retail prices :)
100 characters
100 characters
Damn character requirement ;)
Happy that you like our assortment. We are constantly adding to also keep up with the trends and wishes of our merchants.
Thank you for the review.
Kind regards
Robert
I am honestly extremely disappointed.
1. Two of the designs were printed on the WRONG side. On two of my sample order products, the designs were printed on the BACK instead of the front.
2. There is no consistency in terms of quality. Designs printed on WHITE use ink while those on PINK and GRAY are more print-like. Is there any guidelines as to what to expect for each one?
3. The quality of the products is extremely disappointing. The red ink has yellow-like stains around it. And the white products are see-through.
Hey Apapáchame,
Thank you for your feedback.
I was not able to find a mail in our system that covers this topic. Could you please send us some pictures of the products and I'll make sure to address this with our production team and also will refund you the orders.
Kind regards
Robert
I wish you sold more American Apparel and had more options to write on the sleeves or wrap text. Have to supplement because you do not have that.
Please specify shipping and production times to Canada.
Hi Unlikely Farmers,
Thanks for the request for more American Apparel. Our purchasing team is looking into this to see if it is possible. You can find all our shipping times on our shipping calculator here: https://faq.spod.com/hc/en-us/articles/360007744373-What-are-SPOD-s-shipping-times-and-prices
I've been using SPOD since the end of May 2020. May 28th to be exact. Their quality is great, but the "48 Hour" fulfillment seems to be false at this point, as I have had several orders so far and 2 of the orders are going on a week. Sitting in "waiting for production" queue. They have an option to message customer service on each order, and it has been 2-3 days between messages with no response from SPOD. I get that there are delays due to COVID. I just need some type of response.
Hello REP U HBCU Apparel,
Thank you for your feedback, we're so sorry about the delays both in production and in getting back to you. Indeed, we have been struggling with reduced capacities in our production facilities and had to increase our production times. At the moment, it takes us about 7 business days to produce approximately 50% of the orders coming in. Approximately 90% are produced withing 10 business days. However, we will hopefully be able to increase capacities shortly to reduce the procution times again.
Similarly, we have been dealing with a lot of incoming mails and phone calls and are in the process of reducing the backlog there as well.
We try to be transparent about this and to update our merchants as best we can on the following FAQ page: https://faq.spod.com/hc/en-us/articles/360012726799-COVID-19-Updates-#article
I have ordered several samples from SPOD and they are not consistent. The prints are not satisfactory to sell. Some items appear as though they are being cheap with their ink. They look as though they have already been washed and dried. I received items where the ink ran to other colors. I even received a shirt that was dirty around the collar. This is disheartening because I love the quality of their shirts and hoodies. However the print quality is not acceptable to sell to consumers.
Hello Falco Wear,
Thank you for your honest feedback. We would very much like to look into the examples of the orders you received to improve any processes we can. We would like to offer full refunds for the products that were not to your satisfaction. Please e-mail support@spod.com with the images of your orders so we can start an investigation.
Amazing low prices, that was the reason I switched to SPOD but wasn't impressed as SPOD has REALLYYYY slow shipping. Printing quality isn't great either, I ordered a sample and the colour was faded, dark on one side and faded on the other.
I like this app very much the prices are fair. There is a nice amount or free designs to choose from. I didn't give you a 5 because:
Not many children items.
No adult bottoms.
Can not change shipping label i would like to put on my logo on the packing and shipping slip.
But I like the app i ordered samples and i love them they do have a glue-like smell to them but nothing to make me die. i figure it to protect the print.
Hello, thanks for the feedback. We are looking to add more children products and adult bottoms to our inventory, so they may come in the future.
We are also testing custom messages on packing slips, and adding custom branding to the SPOD app is our highest priority at the minute. It is good to hear you like the app, hopefully we can add the missing features soon.
Thanks,
Adam.
I played around with a few different pod apps but this one was the best. easy to navigate and has great features so you can track everything.
Hi YETHIA unique,
It is great to hear you chose our app, we work hard to provide the best possible usability in all areas of the app. Thanks!
I'm having a little difficulty creating products. Why isn't there a list of templates instead of going in and copying a template from the store?
Hello The Wanted Tees and More,
Thanks for leaving your feedback, this feature is currently on our roadmap and we hope to have it released in the near future. We will be sure to announce the release when it is complete.