Spoks: Email & SMS Marketing

The problem with Instagram these days is that it is very easy to be tempted by something that doesn't sound feasible for the price, only to discover that itwasn't/isn't. We are a very small business, and yet we need to use all the tools used by the larger businesses. We were using Kalviyo, and yes, it was good, and yes, we were not using it to its fullest extent because, quite frankly, we're too small, with not enough time to make as much use as we maybe would like to. My biggest gripe, therefore, was a) the monthly emails we would get telling us that we were reaching our limits and b) the monthly bill, which, whilst not large compared to many, was something that was becoming more and more difficult to justify.

I decided after a little bit of umming and ahhing to bite the bullet and make the switch. I am absolutely delighted to have done so. Not only was the transition as painless as it was promised, but without all the add-on features being added by Klaviyo, the Spoks platform is easy to use, easy to understand and with the mobile apps I can check on my campaigns and flows on the move and even start drafting a new campaign on the move too! I am sure there are some fancy things I could have done with Klaviyo that i might not be able to do with Spoks, but ultimately who cares. This is a very tidy program, with a clean interface and I love it.

Nice and simple - easy to use. Does not get anywhere near klaviyo in functionality. Flows are challenging as the yes/no splitting is handled in a cumbersome way using filters. Another recently discovered failing is that it does not sync contacts or subscribers into shopify when they sign up in spoks - bit of a fundamental failing. However, it saves me a fortune, so i am hoping it will develop quickly to plug some of these shortcomings, then maybe i'll raise my star rating a bit.

A fantastic product backed by exceptional support

After using Klaviyo for nearly five years, the cost of our plan had increased significantly. What began as an affordable solution became increasingly expensive as our email list grew.

Since moving to Spoks, we have reduced our monthly costs and found the email builder much easier to use. The attribution also feels more accurate, but the biggest difference is the support. There is a knowledgeable, responsive team of real people available when you need help.

We are extremely pleased we made the switch.

Highly recommended – reliable app and excellent support!

Spoks har fungerat otroligt bra för vår verksamhet. Appen är pålitlig, enkel att använda och har gjort vårt dagliga arbete mycket smidigare. Allt fungerar som det ska, och teamet bakom Spoks är professionellt, snabbt och mycket hjälpsamt.

Vi är väldigt nöjda och rekommenderar starkt appen till andra Shopify-handlare!

Great App I have been using klaviyo for years still cant pronounce the name (why call it something that no one understands) it was way too expensive and the price keeps going up I dont Like KLav whate ever.But I LOVE SPOKS it is cost effective and easy to use and I can PRONOUNCE the name .Well done team you have done what no other email service can offer ABOSLUTLY EXCELLENT

Customer support at this company is truly on another level. It is in a league of its own compared to anything I have experienced with similar services.

During the setup process, I ran into a few issues, but after a quick email exchange with their support team, everything was resolved smoothly and professionally. The response times were excellent, the communication was clear, and it was obvious that they genuinely cared about helping me succeed rather than simply closing a support ticket.

As for the value for money, I can honestly say that after only one week as a customer, this service has already proven itself to be a sound investment. The features, reliability, and overall quality far exceed what I expected for the price.

One thing I particularly appreciate is the transparent pricing model. Unlike many competing platforms that seem affordable at first but become increasingly expensive as your business grows, this service allows me to scale without worrying about hidden fees, unexpected price increases, or being penalized for success. That level of transparency gives me confidence that I can continue to grow with them as a long-term partner.

It is rare to find a company that combines exceptional customer support, fair pricing, and a genuinely customer-focused approach. Based on my experience so far, I would highly recommend this service to anyone looking for a reliable platform backed by a team that truly cares about its customers.

After years with other email providers, I am so glad I switched to Spoks. It's super easy to use; I am not tech-savvy at all. I can always reach someone if I have any questions, and you can't beat the pricing. It's the best email provider on the market!

Excellent service. I'm saving lots. Yes, there is room for improvement - such as integrations here and there, but given the cost, I'm very happy.

We onboarded in under a day about 3 - 4 weeks ago and honestly, this isn't about the phenomenal savings the app offers compared to our previous email provider.

We have experienced the best customer service I've seen in over 15 years of operating in e-comm - and they beat their predecessor hands down in responsiveness - and I can't overstate the importance of this when a company is moving their most valuable app asset, it's scary. Not an issue with these guys.

The app is completely intuitive to use and so much easier than previous. The deliverability is way above the previous which is what it comes down to in cold hard commercial terms.

There are some features still to be developed but any questions I've asked relating to these has been answered with confidence.

As you can gather, we can't recommend this app highly enough. Best cost saving and improvement to my business I've made for years.

A friend told me they had seen an ad for Spoks but not tried them yet. I was skeptical, but willing to test it. I started slowly, with two simple flows and a handful of weekly emails ... some of my flows got messed up when importing from another provider, but the Spoks people held my hand and walked me through it step by step, and when it got to be too much for me, they went into my account and did it themselves. I've been with them for over 3 months now and I have no regrets. They really listen to their customers and are always adding new features to make our lives easier. Highly recommend Spoks!