Spoks: Email & SMS Marketing

Been struggling with Klaviyo for a while. Been watching spoks and decided to go with them. The support you get is on the ball; that they actually reach out to you, when they must have seen my chats with Fin the bot. It's definitely not as complicated as Klaviyo and for someone who is new to ecomm and flows etc . Im really happy . Customer service with 5 star

I had been using Klaviyo for years. Ever since starting my business, I knew I wanted to eventually end up with Klaviyo as my email marketing platform. When I finally got to that point, I was ecstatic.

However, as I've seen my personal costs skyrocket through Klaviyo, I knew I had to find an alternative. When a friend told me about Spoks, I checked it out.

I did sit on this decision for quite awhile because UGH—who wants to have to set up everything all over again?!

I finally decided to take the leap and signed up for Spoks. I was pleasantly surprised that it brought over all my contacts and flows.

Customer service has also been top-notch—which is also a major concern for many when switching to a new platform. I cannot speak highly enough of how helpful Spoks customer service is. A true gem.

I recently sent out my first campaign and it sent just fine.

My overall experience of Spoks has been great! I'm so grateful to have found them.

I don’t write many reviews, but when I have an especially good experience with a company, I think it’s worth taking the time.

I’ve been running and managing an ecommerce website since 1998. We’re a small family business, basically a two-person operation, so I handle much of the website work, IT, SEO, membership, and email marketing myself. Over the years, I’ve used more online platforms and services than I can remember.

When my longtime email marketing provider doubled my cost and limited the number of contacts I could have at the old price, I started looking for an alternative. I found Spoks.com through an Instagram ad and decided to give them a try.

Over the next few weeks, I had several video calls with Martin and Daniel, who patiently helped me move from Mailchimp to Spoks and showed me how to use some of the additional features, including AI tools. Daniel and David were also very helpful with follow-up questions along the way.

I’m now up and running, paying about half of what I was paying before and getting far more features.

What impressed me most was the support. Everyone I dealt with was patient, responsive, knowledgeable, and easy to work with.

Five stars from me. Thanks again to Martin, Daniel, and David for making the transition much easier than I expected.

Yoko Lewis, www.yokodana.com