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Haven't had a problem yet. Very nice job!
One note, check spelling on your big banner ad asking us if we like SDOD.
Would also be super nice if the names of colors were capitalized so I don't have to change every one in Shopify. Thanks!
Hi Woo Hoo Shirts,
Thank you very much for taking the time to leave us a review. We greatly appreciate your positive feedback!
We'll definitely address the points you've mentioned. Our team will look into correcting the spelling on our banner ad and will consider capitalizing the color names to enhance your experience on Shopify.
Thank you again for your valuable suggestions and for choosing us!
Best regards,
Sabrina
SPOD Team
Integration Manager
Spreadconnect is one of the best apps I've used for on demand printing. The ability to allow customers to design their own t-shirts using the Customizer, is clutch!!
Hi Bargain Casual Wear,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that our service meets your business needs and that you're finding the customizer feature valueable.
If you have any further questions, please don't hesitate to reach out to us. Thanks again!
Best regards,
Sabrina
Integration Manager
Spreadconnect Team
SPOD is one of the best print-on-demands I have used. User-friendly interface and well-priced quality products
Hello 613 Drip,
Thank you so much for your positive feedback! We're thrilled to hear that you are satisfied with our service and that we met your expectations. If you have any suggestions or need further assistance, please don't hesitate to contact our customer support team; they are always happy to help.
Best regards,
Sabrina
Integration Manager
SPOD Team
I love SPOD! I keep finding products with cheaper production cost than other suppliers.
Hello Bike Party Shirts,
Thank you for your positive review! We're thrilled to hear that you're loving SPOD. We appreciate your support and look forward to continuing to provide you with great products and service. If you ever need anything, please don't hesitate to reach out!
Best regards,
Sabrina
Integration Manager
SPOD Team
Great quality products, huge range, easy upload designer and payment format is really smooth
Hello Hiwez Illustrations,
Thank you for taking the time to leave us a review. We're excited to hear that you’re happy with the quality and variety of our products, the design upload process, and the smooth payment system.
If you have any other suggestions or need further assistance, please don't hesitate to reach out.
Thanks,
Sabrina
SPOD Team
Integration Manager
Great POD app, missing some features like custom packaging but good over all.
HeyTempus,
Thank you for taking the time to leave us a review. We are happy to hear that our service is working for your business. Branding options are a feature we are looking into in the future to offer our merchants more flexibility in customizing branding options for packaging. If you need anything at all, please don’t hesitate to contact our customer service. Thanks,
Sabrina
SPOD Team
Integration Manager
I will say some of the things are useful But I have to agree with alot of the posts its a pain staking process to set up the shipping and your help file is not at all helpful. The way you have your shipping rates are very frustrating cause price should not be the determining factor for shipping. Either set up shipping integration or get rid of cost based shipping cause that is a nightmare to set up in shopify. especially when you have so many different products.
Hello Shirts For Vets,
Thank you for sharing your feedback! We're glad to hear that some aspects of the system have been useful to you. However, we completely understand your frustration with the shipping setup process and the challenges that come with configuring cost-based shipping.
We are aware of the complexity around shipping rates and are working on finding better and more transparent solutions in the long term. Your feedback regarding the help files is incredibly valuable, and we're actively working on improvements to make everything more intuitive.
If you have any further questions, please feel free to contact our customer service.
Thank you!
Best regards,
Sabrina
Integration Manager
Spreadconnect Team
I love SPOD. Over the last 4 years, I only had one printing flaw, which I was refunded. Otherwise, it's been a great partnership. Moreover, the manufacturing warehouse is in the same city that I am in, so turnaround time for the brand is AWESOME.
I'm looking forward to more years to come with SPOD
Hi Teddy Blaze,
Thank you so much for your review!
We're delighted to hear about your excellent experience with SPOD over the past four years. It's great to hear that our turnaround times and local manufacturing have been beneficial for your business. If you need anything at all, please don’t hesitate to let us know. Looking forward to many more years together!
Thanks,
Sabrina
SPOD Team
Integration Manager
Great quality and customer support
Hello Down River Designs,
Thank you very much for taking the time to leave us a review. We greatly appreciate your positive feedback!
If you need anything at all, please don’t hesitate to contact our customer service.
Thanks,
Sabrina
SPOD Team
Integration Manager
Please save ur time. I did try to order a sample order. Returned to sender, no email, no refund. If they don’t reply I will dispute it with my bank. Phone number never reachable, customer service that replies after 3 days like what is this? I prefer to spend more but to get a better service
Hello Blvck Toxxine Official Merchandise,
Thank you for your review. We apologize for any delay in replies from our customer service team. Please note that our customer service is available to address your concerns from Monday to Friday, 9:00 a.m. to 6:00 p.m (EST).
Thank you for bringing this to our attention, and we appreciate your patience.
Best,
Sabrina
SPOD Team
Integration Manger