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I used this app and they never shipped my orders. Lack of response and total slow everything is just disappointing. Horrible and a true waste of money.
Hi Balancevie,
I'm sorry that your order never was sent. I can at least see that you were able to cancel it, so the amount was never captured. We did have some minor issues ...
Just started using the app and the interface and pricing seem great. I wanted to order some samples, however, none of my credit or debit cards were accepted. Both VISA and Mastercard are rejected? This doesn't make me feel comfortable about the app or using it for my customers. Contacted customer support and waiting for a response. Anyone else have this issue?
Hey Encore2wo. Sorry to hear you had issues here, but there seems to be something wrong. The vast majority of SPOD's merchants use VISA or Mastercard. We have very tight ...
Hey, How are you! I'm we are running into a problem when people are buying our products it shows on Spod it Cost $22.00 CA for sweaters with our deigns and everything on them. but, when we are being charged for the product it is taking out roughly $30.00 CA. We are wondering what's going on with this.
Hi KingTroups,
We reached out to you by e-mail to explain, but it looks as if you are not taking into account that we charge shipping for a product as well. The charge you ...
> We made the order of the sample to know their work and delivery speed as advertised, but they have already passed in time, we have been since June 8 that we placed the order and it still does not arrive! Are they going to give us a refund or what is the case? Order #555404853
Hello DepotClick,
Thank you for leaving the review. We very much hope that you like your sample order, and look forward to partnering with your business.
I used this app for a shirt I designed that was successful on TikTok so this was my first time ever doing POD and to my surprise SPOD provided me with the absolute worst quality product I was getting hundreds of messages from customers telling me there shirt was destroyed after a single wash and just terribly printed shirts after that SPOD said I need every single customer to provide me with a ...
Hello Psyxusa,
Thank you for reviewing our app, even though we're very sorry to hear that both it and our customer service did not meet your expectations. To follow up on the ...
I ordered a sample product and they screwed it up. Simple graphic design on a bandana and they couldn't get it right. VERY DISAPPOINTED
Interface is easy to use and seamless BUT orders dont transfer to fulfillment many of the times, there are many glitches, and when this happens, it cancels orders and/or leaves them in queue and add more processing time.I spoke with customer service twice about technical issues and was never even contacted back with a resolution. Keeping this app will be a destruction to my business to continue, ...
Hello Hijabi Pop, I'm sorry to hear about your experience with us. The issue you were having is a very simple fix as I'm sure there were some settings that needed to be ...
I got the app like any other individual, I believe there is a huge potential in this print on demand, specially with the Customizer, working so good and smooth and no needing for external software. But It does not work perfectly. The product prices are not easy to manage and if I change the price later on than what the initial price was set at, it will just give you the price for SPOD, so my ...
Hey there,
Thank you very much for your feedback. We appreciate the points you mention and agree, that we are not perfect yet. We are working continuously to get better and ...
Shipping takes too long, it's been two months and I still haven't received anything, bad customer service (doesn't respond to emails). Do not recommend it at all.
Hi SHEEP, thank you for your review.
I'm sorry that we never answered your email. I find this a bit weird as we usually answer our emails within 24h. Can you send a mail ...
This is probably one of the worst POD experiences I've ever had. I've ordered three times from SPOD, and each order was not sellable. The first order was mixed up with someone else's order and the second two had bad images. The mockups I approved were perfect, but the mugs I received had images that were misaligned. I thought SPOD was our on-time answer to shipping enamel mugs, but I will never ...
Hello GSmithDesigns,
Thank you for taking the time and leaving your honest review, we're very sad to hear that you were so disappointed in our services and with the print ...