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great tool to use thanks guys
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Great so far. I waited on a phone call for 15 minutes before a recording telling me no-one was available and the mailbox was full. However it was very easy to setup first item for design.
Julian
Hello Julian,
Thank you for taking the time to review our app and services, although I'm sorry you couldn't reach us over the phone. We've got a lot of calls and mails incoming at the moment and are trying to tackle that, but we will also look into the matter of the mailbox, thank you for letting us know.
Product and quality vary order to order. I'm sadly disappointed with most sample orders I get from them. I have been looking for other suppliers that offer the same options they do. Hopefully they can get better and turn out better quality.
Hi Galvatraz,
Thank you for your honest review. I'm sorry that you were not satisfied with our quality. Have you already contacted our customer support about it? If there is a problem with the quality of a product, they will be able to report it and find a solution with you. You can contact them here: support@spod.com.
Thank you again and have a good day,
SPOD Team
i can attest that this app is awesome. as someone who is not always available for a computer, i just wish it was accessible on mobile
Hello ReRouteApp,
Thank you so much for your kind review and the feedback concerning the usability - we have forwarded this suggestion and will make sure to look into finding a solution next year as we know this is frequently requested. Thank you!
This app is NOT usable if you already have products and have spent months building up SEO rank and reputation for your listings. There is no way to import your existing products and there is no manual fulfillment option on the backend so that you could keep your listings and just fulfill manually as a temporary solution. I wanted to love SPOD because pricing is great and the app works well but this really misses the mark on what store owners need. Please fix this as soon as possible I would have been happy to move over 5000 skus over to SPOD but I can not lose the many months of work already put in.
If you already have a store with products you will be sadly disappointed. If you are just starting this might work for you. Its really a Shame I have two brands and two different stores I wanted to switch over to SPOD. I will have to go with Shirtly or someone else who allows business owners to not throw away months maybe even years of work just to use you guys. I hope you guys will take this into account and find a way to help existing brand owners.
Hello Gorilla Vibe Apparel,
Thank you very much for your honest feedback and sorry to hear that the app doesn't meet your needs so far. I can see that you still have some orders with us and it would be great if we could find a way of working together. Therefore, we would be happy to get detailed feedback on what you need from us via support@spod.com so we can forward it to our app development team to review and maybe find a solution. Thank you!
I created two women's t-shirts from the SPOD app, added them to my Shopify store, and ordered two samples. The first sample wasn't what I expected. I contacted customer service and they were great! She handled the return in an expedient manner the same day, re-ordered a different t-shirt with the exact design I created, and placed my order for processing. When both t-shirts were received in a timely manner and came out excellent, I was completely satisfied! I love the t-shirts and the app. I am so glad I found this app. -Jonnay Designs LLC
This could not be any better for me, all other customizers charge stupid amounts of £. This is so easy to use, wish i had found this app earlier. Great deserves more than 5 stars!
Hello Simplee Direct,
wow, what a fantastic review, thank you for this! It's great to hear that especially the customizer works so well for you, we're actually pretty proud of it ourselves and excited whenever an experienced merchant agrees with us.
www.yourprintstop.com So far so good. I love the design program along with all of the free images preloaded. And that everything is customizable for the customer too. Shipping prices are pretty reasonable. Shipping is fast.
I use this app to help me design products for my online store. In addition to uploading my own designs, It has lots of graphics to choose from.
I 1000% recommend it. The interface is fantastic. The products and shipping are at a fair price and the integration is seamless. I went through about 20 POD apps and nothing was on par with this one. -A coupon for samples would be nice tho ;)_
Thank you for your review Roaming Dog Coffee Company! We are happy to hear you are enjoying the app. With SPOD we do offer discounted prices through the Sample Order Process, with some items being up to 20% off! We really appreciate your feedback and suggestions, as we are always open to feedback for future improvements.