Avis (737)
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SPOD is awesome, the product items are great the printing great quality even tho the quantity is short at times customer service responded with great information about the days in which the restock takes place. My customers are very pleased with shipping times. I look forward to the updates to the platform and product catalog. Thank you SPOD
Hello VORVAEH.COM,
Thank you for your honest and kind review, we're glad to hear that you are happy with our services despite the occasional stock out problem. Also, thank you for being a sympathetic and patient merchant and we look forward to supporting you and your business in the future!
We use this app to sell some products, and it works nicely. Easy to use and very user-friendly, great customer service.
Hello SolomonsCloset,
Thank you for taking the time to review our app and services, we're so glad to hear that you are happy with us and with the great work our customer service is doing. Looking forward to working with you in the future!
Great Experience! Efficient and super easy to use with lots of different options to choose from! Love it!
Hello Dinaindesign and Thank You for your review! We are happy to hear that your experience has been great and super easy for you to navigate. Having options is necessary in any POD industry so you have definitely come to the right place. We are here if you need any additional support while on your SPOD journey. Wishing you much success and welcome to the SPOD Family!
Hello. Your App is great. But. Where doeas the customer can custimze the produkt?
i choosed that the customer can customize the design by himself. but as i wanted to check, i did not found any option to customize the produkt.
Hi GiftsNmore,
Thanks very much for leaving feedback! We reached out to by e-mail to provide further assistance.
Starting to use more and more. At this point it's not quite up to par in terms of the generator as it doesn't allow you to have same design in different color for one shirt so you have to do double of everything. It also, on some products, has a very small design area which is much smaller than same products elsewhere. That said, their inventory is growing, their quality is very good, and once they get to the next level they maybe my primary provider.
APP works great and is really fast. Intuitive handling! missing masks .............................................................................
Hello AntiViCo,
Thank you for taking the time to review our app, we're happy that it works well for you and your business so far. We assume that you are referring to the missing masks for the EU assortment, we're hoping to be adding these soon.
Production time improved after communication. Hope you will continue and make it stable. Thanks for the improvement.
Hello 800 Gifts,
Thank you for taking the time to update your review on our app.
We also hope that the situation will remain stable enough so that we can increase our production times again without endangering our colleagues in the production facilities.
Please do feel free to send any and all customer feedback our way, this is vital information to us with which we can in turn contact the facilities and find sustainable solutions. Thank you in advance for this.
As soon as we know that capacities can be increased, we will update you via newsletter and on the FAQ page: https://faq.spod.com/hc/en-us/articles/360012726799-COVID-19-Updates-#article
This is an amazing way to add quality merchandise to my store. I like that they offer organic products, but I hate that they make me continuously write this review until I hit 100 char actors. That's weak.
They charged me for samples and then never sent them. They actually never even went into production. Waste of money. Update: They got back to me to inform me one of the products was out of stock. I wish I didn't have to reach out in order to find that out, but I ended up getting the products and they looked pretty nice.
Hello Trail Dogs Coffee Co.,
Thank you for leaving your honest review, we're very sorry that the order could not be produced promptly due to a stockout of the product.
Please note, though, that we do not charge the money from your credit card but simply authorize the amount to be withdrawn once the order ships.
We could see that you now also got into contact with customer service - we advise that this always be the first step to find out what is going on, since we feel that our services can be judged wholly only after we've been given the opportunity to react. Thank you!
The order is currently in production, we hope that you will be happy with it once it arrives.
I like the colours of the t shirts & I really like the retail prices :)
100 characters
100 characters
Damn character requirement ;)
Happy that you like our assortment. We are constantly adding to also keep up with the trends and wishes of our merchants.
Thank you for the review.
Kind regards
Robert