Avis (740)

Note globale
4,2
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
23 mai 2024

Please save ur time. I did try to order a sample order. Returned to sender, no email, no refund. If they don’t reply I will dispute it with my bank. Phone number never reachable, customer service that replies after 3 days like what is this? I prefer to spend more but to get a better service

Blvck Toxxine Official Merchandise
Royaume-Uni
2 mois d’utilisation de l’application
Spreadshirt Print On Demand a répondu 27 mai 2024

Hello Blvck Toxxine Official Merchandise,

Thank you for your review. We apologize for any delay in replies from our customer service team. Please note that our customer ...

13 juin 2020

I've been using SPOD since the end of May 2020. May 28th to be exact. Their quality is great, but the "48 Hour" fulfillment seems to be false at this point, as I have had several orders so far and 2 of the orders are going on a week. Sitting in "waiting for production" queue. They have an option to message customer service on each order, and it has been 2-3 days between messages with no response ...

REP U HBCU Apparel
États-Unis
Plus de 4 ans d’utilisation de l’application
Spreadshirt Print On Demand a répondu 19 juin 2020

Hello REP U HBCU Apparel,

Thank you for your feedback, we're so sorry about the delays both in production and in getting back to you. Indeed, we have been struggling with ...

28 décembre 2021

Normally, I have no issues with my SPOD store, but today was different. I could not access anything on my store at all from Shopify. I called and the person who took my call assured me that the "technical" issue will be addressed and fixed shortly. It is now 11:16 pm EST and there has been no change and no follow-up. I am disappointed at this point. I don't know if my customers can place orders. ...

S&S Empowerment Apparel
États-Unis
Presque 4 ans d’utilisation de l’application
Spreadshirt Print On Demand a répondu 3 janvier 2022

Hi S&S Empowerment Apparel ,

Thank you for your feedback. My sincere apologies for the technical issue we faced on the 28th of December. We worked as hard as we could to fix ...

31 mars 2022

I've been using this app for about a year and for the most part it was a good experience. I have 3 different businesses and have 3 different accounts, including one attached to a Shopify store. We've ordered around 100 tees, totes, and other products. We've had some inconsistent print quality issues with totes and shirts. But the most frustrating thing is that since their latest update their site ...

Bentonville Copy and Ship
États-Unis
Plus de 2 ans d’utilisation de l’application
Spreadshirt Print On Demand a répondu 5 avril 2022

Hello,

Thank you for this complete and detailed review. I'm sorry to hear about your problems with your credit card validation. Indeed, the world of eCommerce is ...

Modifié le 15 mai 2023

EDIT: Customer service unresponsive to email. If you call, they'll answer, but they'll tell you they're unable to take care of pretty much anything over the phone and that you should email. It's a never ending loop of not being able to access the services they promise to provide.

I've been using SPOD for a little over a year. In the last month, their production times have increased significantly ...

Arrows Aim Greenhouse & Supply Co.
États-Unis
Plus de 2 ans d’utilisation de l’application
Spreadshirt Print On Demand a répondu 27 avril 2022

Hi Arrows Aim Greenhouse & Supply Co.

Thank you for that honest feedback. This is definitely not the kind of experience we want you to have with us. Our production time hasn' ...

12 février 2021

Great prices, but everything is CONSTANTLY going out of stock, especially in the top selling Large and XL sizes. I don't understand why SPOD is always short on qtys for the most common sizes.

Support A Local Trail
États-Unis
Plus d'un an d’utilisation de l’application
Spreadshirt Print On Demand a répondu 18 février 2021

Hi, Support A Local Trail.

Thank you for reviewing our App.

I'm not certain which product you are referring to, but we are doing our best to keep our inventory full. As we ...

2 décembre 2021

While this was my most reliable POD app with amazing customer service and super fast processing, I can see they've fallen apart as of late, and it's costing me business. My payment method that was saved had been compromised, so I had to cancel the card. I have been unable to add a new card for days now, and the best their customer care has is "You need to wait 24 hours before adding another card. ...

Laser is as Laser Does
États-Unis
Plus d'un an d’utilisation de l’application
Spreadshirt Print On Demand a répondu 3 décembre 2021

Hi Laser is as Laser Does,

Thank you for your feedback. I am very sorry to hear that you had problems with the payment method and processing time. I am in the process of ...

Modifié le 28 septembre 2019

So far I can only review the product design process for my store. I would like to use SPOD but product setup will be too much effort. A White T with Black writing has to be created in one product and then a Black T with the same writing in White has to be another product. It is a too big a job to then manually consolidate into variants in Shopify especially with many products. This is a simple ...

Jellyi ... Sweetest Deals
Australie
Plus d'un an d’utilisation de l’application
Spreadshirt Print On Demand a répondu 23 septembre 2019

Thank you very much for your input. We are working continuously on improving our service and are aware of the problem. So far, we did not find a solution that works for shops ...

12 juin 2020

I have gotten three samples from SPOD and on one, the color was faint and streaky, like a printer running out of ink. Another sample I ordered was very poor print quality and the colors were dull. My image was not sharp. The reason I gave them two stars instead of one is because the third sample came out decent and potentially sellable. I'm not sure if it's because production is currently being ...

Modish Life x Style
États-Unis
Environ un an d’utilisation de l’application
Spreadshirt Print On Demand a répondu 12 juin 2020

Hello Modish Life x Style,

We are sorry to hear that the prints did not come out as expected, if you contact support@spod.com with the images of the products we would be ...

22 avril 2020

spod has so much potential, love the idea of the customizer tool unfortunately the mobile version of it is beyond horrific. spod made recent changes to it and totally ruined a good thing, new version is impossible to navigate as said by customers and experts. when i reached out to spod on this it took them 2 weeks to finally give me an answer that its not intended for mobile (despite this being ...

Meme Wears
Canada
12 mois d’utilisation de l’application
Spreadshirt Print On Demand a répondu 22 avril 2020

Hi Meme Wears,

Yes we spoke about length about this via e-mail. Our conclusion was to not make individual changes for your specific use case, this contradicts what other ...