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They never sent my 4 orders in a row for 4 months now. this service is not working as it should. had a terrible experience.
Hello StreetStorm,
Thank you for giving us your honest review, we're very sorry to hear that your orders did not get to you so far. International shipping from the US can take several weeks and is often subject to custom fees, whereby it's additionally delayed.
We could not find a message to our customer service in the US concerning this particular problem, please make sure ot get in touch with them as they could provide you with the customs numbers so you could contact the local post office or customs department directly.
International standard shipping is always sent without tracking, you can find this information in our shipping calculator when you enter the destination country:
https://faq.spod.com/hc/en-us/articles/360016113439-US-Shipping-Calculator
Fantastic app. Extremely user friendly! So many great designs to use also. Would recommend to anyone just starting out or anyone whos been doing it for a while.
Hello Iconic Industries,
Thank you for leaving this awesome review, we're so happy to hear that you find our app user friendly and to be part of you business.
I use this app for my apparel store. I greatly recommend this app. Fast production as well as fast shipping!!
Hello Da Kandii Ladyy,
Thank you for your great feedback, it's so good to hear that your're happy with our services.
I give 4 stars because this app does not offer the same as on their website for product upload, their integrated version should actually be better on this app. I liked being able to add all my products at one time which on the other version ( https://www.spreadshop.com/ ) i was able too. So far on here at least not that i have found yet. I am once again back to doing individuals products. However the trade off is having a fantastic mockup program for my customers now. So a very well earned 4**** review as it takes a lot to get me to write a review during my busy schedule.
My review is not so much for the app as it is for SPOD customer service. The app works just fine. I have been using SPOD for approximately 1 1/2 years now. Anytime that I have reached out to SPOD with questions and/or concerns they were attentive and helpful. My most recent experience was initially very disappointing but was eventually made right by a representative that went out if his way to rectify my issues. I was very fortunate to be referred to him and SPOD is also very fortunate to have him aboard. Closing remarks: App does what it needs to do. Customer service needs to do what they say they're going to do ~ Terille excluded! Thank you for everything Terille!
Thank You for your review! I definitely appreciated working with you and happy that we were able to resolve all of your issues. Even more happy to hear that the app is working as it should.
I want to apologize for your initial experience because we always strive to give the best Customer Service possible. I want to say Thank You for being patient and allowing us to turn that experience around for you. We appreciate that you chose SPOD to be your POD home and we definitely appreciate your business. If there is anything else that you need, please don't hesitate to reach out!
Application super efficace pour importer des t-shirts, même personnalisés. Bonne interface, nombreux paramètres. Les prix en question étaient intéressant.
Merci pour votre avis! Nous apprécions vos commentaires. Nous espérons continuer à répondre à vos attentes.
Use esta aplicación para ayudarme a hacer mi propia marca de ropa. La utilidad es muy buena, ya que te deja descargar imagenes.
Great pricing, good variety of products and the easiest most intuitive design process I have ever used for a POD app. Doesn't over complicate, made the complicated process of placing apparel in my store... easy.
i really like the simplicity of how to use the App. The designs are cool and current . would definitely recommend
Hello Rabbit Bay,
Thank you for giving us feedback, it's good to hear that the app works for you and your business. If you have any further thoughts on how we can improve our services, feel free to drop us a line at suppord@spod.com. Thank you!
I'm currently using this app and it sucks! The print (ink) is horrible and look very very old. The ink on the prints are faded and not vibrant at all. I've received multiple samples that look like they've been worn or washed for years. I have customers complaining of the ink print being worn and faded as well. I cannot run a successful business when my merchandise is not of great quality. Unacceptable and unsatisfactory! But it is easy to use and navigate.