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SPOD is probably the best POD company there is. I have been using them for over 2 years and after them printing over 50,000 orders between my stores I give them an A+ rating. They have a mix up here and there or a misprint, around 1% but that is way lower then any other POD provider I have tried. Here it is a week before Christmas and they already printed and shipped orders that I put in yesterday. The price, speed and customer service can't be beat. If you want to feel secure about your printing provider and your customer experience, they are the one to use. I get 5 star reviews from my customers all the time about how much they love their product. Thanks everyone at SPOD.
Amazing pricing, ships super fast and great print quality. I have used them for a lot of orders and not a single issue so far.
Hello TheCozyApparel2,
Thanks very much for leaving the review. Looking forward to working with your business.
it's amazing it is really taking off for us now I cant wait to see where it leads. took a minute to get it all set up the way we want but now its good to go.
Hi Linebreakers,
Thank you for taking the time to review our app, it's amazing to hear that you are happy with us and we are very much look forward to supporting you and your growing business.
Great setup! Excited to expand more with this service. It would be nice if the pricing was more affordable, but other than that really liking the integration with shopify.
I use this app all the time. The production has slowed considerably within the last month. Almost two weeks for one item. I use to brag about having the fastest turn around with the cheapest prices at my store. I can no longer talk that game anymore. Also the site doesn't always let you upload when designing and it cost me money with customers. A lot of glitches. I am going to have to work with another vendor as I do not have time for SPOD's site maintenance.
2/3/2024
Since our last review, SPOD has become one of my favorite drop shipping apps! Especially now that you guys have added DTF to t-shirts and hoodies. However if you guys are going to make us chose Bella+Canvas to get the DTF prints, then you guys should offer way more colors. That 3001 version comes in all kinds of colors but we are only limited to 6 and sizes stop at 3X. Also that shirt should be a little cheaper by maybe $1.50-$2.00. I love the DTF, flex, and velvety flex, but I stay away from the DTG or digital direct. Those prints last maybe 5 washes then they start to peal, flake, etc. You guys should get rid of that process all together and open DTF up to be added to other garments that offer more colors then you'd be Top Dog! It also would be nice to be able to use our own designs on sleeves and hoods.
Overall, I LOVE YOU GUYS. My number 1 app for Drop Shipping. Thank you for the items you got out to my customers over the Christmas Holiday! Looking forward to your improvements.
Hi ReCet Store Online,
Thank you for your review.
We recently were facing a backlog for productions, which has been resolved within a week. We are back to normal turnaround time.
Can you send us some examples of the glitches you are facing? We take that kind of feedback seriously. Just send our support team some examples so that we can fix them as soon as possible.
Thank you again
Sincerely
Your SPOD Team
2023 UPDATE:
SPOD has gone from bad to worse. Seriously, they will ruin your print on demand business. Use Printify, Printful...any other Shopify partner but SPOD. They have the worst customer service, slow response, and take zero responsibility.
They've recently moved to fulfill from a new facility, causing delays without any way to track shipments or where the order is in the production process. One customer has waited 2+ weeks and all SPOD can tell me, is they may or may not be able to locate this in the production process and may or may not be able to cancel this order. I've also had many fit and quality complaints and it's time to finally remove the very few items I have left being printed by SPOD.
Read all the recent negative reviews - I'm not the only one who feels this way. They started out great, years ago but are simply not worth the higher production cost for poor customer relations and poor often printing quality.
______________________________________________________________________________
Good luck getting ANYONE to respond to customer service tickets, issues, questions. There is literally ZERO customer support.
Hi Spooky Cat Press,
Thank you for your review.
I'm really sorry this is the experience you've had with us so far. When it comes to customer service, we are working hard to make sure we can answer every email as quickly as we can, but we are aware that there is still a lot of place for improvement.
When it comes to the print quality, there shouldn't be any major differences between each print, so when it is the case, we will always be able to find a solution for you. It is currently not possible for us to send a replacement (but we want to add this feature) but we can offer you a refund so you can place the order again.
Thank you for your understanding.
Sincerely
SPOD Team
Wirklich toll und einfach zu bedienen, mehr Vorlagen wären toll.
Fragen werden schnell beantwortet.
Hallo Print4Fun,
vielen Dank für das positive Feedback! Wir arbeiten ständig an Erweiterungsmöglichkeiten/Verbesserungen und sind dabei für jeden Input dankbar. Bei weiteren Fragen oder Anregungen freut sich unsere Customer Service über die Kontaktaufnahme.
Liebe Grüße
Sabrina
SPOD Team
Integration Manager
Not what we though in the beginning!
It's cheap and (sometimes) fast. However, the customer service is the worst in the business, we've been in this for 6+ years and work with a variety of PODs as well as our own studio prints.
We've had complaints about staining, fading, incorrect items sent (sometimes offensive to the recipient)
International shipping is a disaster. No tracking, no guarantee, no refunds, lost orders.
Bottom line, cheaper isn't better. We will be moving away from SPOD and back to other providers
This app is the best apparel drop shipping app on the market. It offers a ton of quality products, great flexibility with options for the site, and extremely fast shipping. They are very responsive and powered by the top notch Spreadshirt network. You cannot go wrong with this app!
Thank you for your kind words. We do our best to continue to provide the best possible support to our merchants!
Kind regards
Robert from SPOD
They ship out quickly, but my customers are constantly receiving the wrong items. Many times items we do not even sell! Their turn around times are great, but their quality control is severely lacking!
Hello My Adventure Challenge LLC,
Thank you! We appreciate that you are taking the time to leave us a review! We are constantly trying to improve our quality standards and assortment. In case your customer received the wrong item, we highly encourage you to reach out to our dedicated customer support team. service@spod.com
They are available to assist with any order discrepancies or concerns you may have.
Kind regards
Sabrina SPOD Team
Project Manager