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After a rough interaction, and some long shipping issues, the product arrived, the customer is happy and SPOD has been amazing in understanding the issue that did arise. Very pleased with the work they provide, and thanking them for the patience and understanding they not only gave to me, but to my customer. Highly recommend
Hey there,
You are absolutely right. This is a unbearable situation with the shipping to Canada/customs handling and we are actively working on it.
As it means that we need to indentify a better provider, negotiate prices and integrate the new provider it will unfortunately take a while to get this issue fixed.
Right now we have only two options:
* support Canada as a shipping country even if it takes way too long in customs
* deactivate Canada as a shipping country
We do NOT want to deactivate Canada as a shipping country.
To reduce your troubles at least a bit, we will refund you the cost.
Kind regards,
Robert
The app is just helpful! I can easily go through the whole process to make hoodies. I've started my store now!
Hello Jensen, Thank You for your review. We are ecstatic that you find the SPOD App helpful! We are happy to hear that the process in creating Hoodies has been easy for you. We are here if you need help with anything along your SPOD journey. Wishing you much success and welcome to the SPOD Family.
so easy to use and link products to shopify and the prices are great! I was able to put together a whole product line in one day. I was even able ton upload my logo easily
Hi Michelle Santiago,
Thanks for giving your opinion on the app, that is great you were able to create so many products so quickly. We are looking forward to partnering with your business!
The Best App Ever, Navigating through is simple and classic,the best in the market at the moment and great art for designing.
I like the fact that we have a gallery logo and designs for people like me who are not designers , its easy to use thanks
Hello Pets in Wonderland,
Thank you for submitting the great feedback, it's always good to hear what functionalities work for our merchants. We look forward to supporting you and your business.
Great app! Such a breeze to use. Great options to choose from and great for someone doing this for the first time. The entire process was very clear and had a step by step guide to follow which was very helpful.
Hello Kay's and welcome to SPOD! We are happy to hear that you chose SPOD for your first POD experience. Finding an app that is easy-to-use with step-by-step instructions can be difficult, so we are excited to be of assistance. SPOD is here if you need any additional assistance while on your SPOD journey. Thank You for your review!
great app easy to use. could use more products especially for pets but aside from this complaint, the app is great. Easy to learn and connect with your store. Allows the easy upload and customizing options for your customers to make their own choices not just being stuck with the ones you come up with.
I use this app as one of my print on demand companies. I am very pleased with the recent addition of the "create your own" feature for my website. It helps generate traffic to my site. Also, the sample t-shirts I ordered were good quality.
Easiest POD app I've used so far. Love the sync to store feature and that you can edit while still in Shopify.
Hello The Responder Network,
Thank you for your kind feedback! We're glad to hear that your are happy with the app and it's functionalities and excited to be part of your growing business.
Awesome! Can't wait until it works with mobile. You guys offer a lot of different clothing styles and options.