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Awesome easy to use app. Works pretty good. Recommend 100% !
Could have a little bit more colors for kids Shirts but still very good!
They show you a mockup that looks like it has a decent print size for a christmas sweater. Actual print size is WAY smaller. Final product looks like shit. This is blatant false advertising. Cost me allot of bad reviews. You should be able to trust that what they show you is what you get! Actual print size is literally 50% of what they showed. Can't trust them
Hello Canvas Portal,
Thank you for leaving your honest review, we're very sorry to hear that you were not happy with us. However, we were also slightly confused as it seems your shop is doing rather well and you are still sending us many orders. If you had any grievances with print results, we hope that you contacted our customer service at service@spod.com so that they could help you out and were able to raise the issue with production - only this way can we improve quality control.
On the matter of 'what you see is what you get', maybe this FAQ article is also helpful: https://faq.spod.com/hc/en-us/articles/360019511033-Differences-in-Colors-Monitor-vs-T-Shirt#article.
It was easy to create designs and put them on merch. I wish there were more unisex options for clothing.
Thank you for your review Nathan! We are happy to hear that the app has been easy for you to use! We appreciate the feedback on the product range and we are looking to add more unisex clothing to our line. We will pass along the suggestion to our Product Management Team for future improvements.
Perfect app and seriously glad I found it. Not to name call other apps, but it was very difficult to simply upload my design and sync to site. SPOD was able to meet my requirements completely! From picking a product, to uploading the design and syncing it to the site, literally took 10 minutes. I'll be subscribing to the premium services if they have any. Great job and great app SPOD.
Seamless integration with Shopify, love all the product library and features. Super dynamic. Looking forward to scale my online store with Spod!
Thank You BerneRus for your review! We are ecstatic to hear that your integration of the SPOD app was seamless. We are happy that you like our line of assortment and features. We look forward to helping you scale your online store as well. SPOD is here if you need any additional help along your SPOD journey. Wishing you the best of luck and welcome to the SPOD Family!
I really liked this app. Provides a good range of products. I've ordered a couple of samples for myself and the products were really nice.
Thank You for your review GrahamStore76. We are ecstatic to hear that you like the SPOD App and the assortment of products that we provide. Sample Orders are a great way to gain insight on our product and print quality. We are here to help if you need any assistance during any period of your SPOD journey. We sincerely appreciate your business and welcome you to the SPOD Family!
The app is just helpful! I can easily go through the whole process to make hoodies. I've started my store now!
Hello Jensen, Thank You for your review. We are ecstatic that you find the SPOD App helpful! We are happy to hear that the process in creating Hoodies has been easy for you. We are here if you need help with anything along your SPOD journey. Wishing you much success and welcome to the SPOD Family.
The Best App Ever, Navigating through is simple and classic,the best in the market at the moment and great art for designing.
Normally, I have no issues with my SPOD store, but today was different. I could not access anything on my store at all from Shopify. I called and the person who took my call assured me that the "technical" issue will be addressed and fixed shortly. It is now 11:16 pm EST and there has been no change and no follow-up. I am disappointed at this point. I don't know if my customers can place orders. ...very disappointed.
Hi S&S Empowerment Apparel ,
Thank you for your feedback. My sincere apologies for the technical issue we faced on the 28th of December. We worked as hard as we could to fix it as quickly as possible. It was resolved shortly after you posted your review. I hope everything is running smoothly again for you.
If it isn't, please don't hesitate to contact us again so we can work with you into finding a solution.
Sincerely,
Your SPOD Team
2023 UPDATE:
SPOD has gone from bad to worse. Seriously, they will ruin your print on demand business. Use Printify, Printful...any other Shopify partner but SPOD. They have the worst customer service, slow response, and take zero responsibility.
They've recently moved to fulfill from a new facility, causing delays without any way to track shipments or where the order is in the production process. One customer has waited 2+ weeks and all SPOD can tell me, is they may or may not be able to locate this in the production process and may or may not be able to cancel this order. I've also had many fit and quality complaints and it's time to finally remove the very few items I have left being printed by SPOD.
Read all the recent negative reviews - I'm not the only one who feels this way. They started out great, years ago but are simply not worth the higher production cost for poor customer relations and poor often printing quality.
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Good luck getting ANYONE to respond to customer service tickets, issues, questions. There is literally ZERO customer support.
Hi Spooky Cat Press,
Thank you for your review.
I'm really sorry this is the experience you've had with us so far. When it comes to customer service, we are working hard to make sure we can answer every email as quickly as we can, but we are aware that there is still a lot of place for improvement.
When it comes to the print quality, there shouldn't be any major differences between each print, so when it is the case, we will always be able to find a solution for you. It is currently not possible for us to send a replacement (but we want to add this feature) but we can offer you a refund so you can place the order again.
Thank you for your understanding.
Sincerely
SPOD Team