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I really like how easy it is to make up a quick new design with either my own art or theirs. It makes it easy to take a special request from a customer and get it listed right away.
Hi Fur Baby Whims,
Our aim for the app is to be as simple as possible to use, so thanks for leaving the feedback. We are more than happy to be supporting your business grow!
This app is amazing. Great tool for Print On Demand and you get low prices to sell and you make good profit because you don't need to overprice your shirts. 100% recommended.
i really like these app.... with a lot of inspiration...!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
es gibt viele vorlagen, die man verwenden kann und das kostenlos!!! danke dafür!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
DO NOT USE! The app is very user friendly, but their products are garbage. There is no quality control on their printing and about 30% of my products have huge mistakes in them and my business has taken a huge hit because of it.
Hi Team Room Design,
Thank you for taking the time to review our App.
I'm sorry that you didn't receive what you expected. Have you already contacted our customer support about those issues? We take any quality issues really seriously and we use examples we receive from you to inform our productions and learn from them.
I'll get in touch with you to make sure we can find a solution together.
Sincerely,
Jean-Michel Poupart
Success Manager
Very easy to use and I will be using it for all of my projects so far. If I do find something I do not like about it, I will write back.
Hello Red 4 Rescue,
Thank you for taking the time to review our app, we are always grateful for any kind of feedback on our product so we can keep on making it better.
I use this app to create products to offer on my online store. Its a great app and make things so much easier to operate.
Hello Product Visuals Inc.,
Thank you for reviewing our app, we're happy to hear that you find it easy to use and look forward to supporting you and your business.
I don't know why but for my customers products are saying that it can't be shipped and that is affecting our business and making us look bad.
Hi there,
Thank you for reaching out. We checked your account and the products, orders and everything else look good. The product you created needed some time to synch to Shopify so that all stock states are correct. The two orders that have been placed for the product on April 10th and April 11th are soon in production. I therefore really can't see any issue.
To make sure that everything runs smoothly, could you please send us an e-mail to shopify@spod.com to make sure that there is no issue with Shopify that we can't see.
Kind regards and stay safe!
Robert
Excellent store-front customizer! A easy-to-use interface for clients to manipulate their designs and control all aspects of pricing. I only wish the pricing element was a little more cut-and-dry, but once you play around with it a little, it'll come to you - it's not difficult, just takes some time to understand, especially if you're listing different types of items and want to provide a different pricing structure for each item. I wish there was a better way to review previously-listed items and edit their design, but I saw passed it for the reason that EVERYTHING ELSE IS EXCELLENT. 10 orders so far, and my customers have notified me that their orders were shipped within 3-5 business days. Great turn-around, EXCEPTIONAL pricing!!!
I so far have only used SPOD to create a flexfit hat design, fortunately I ordered a couple to check the print quality. After several weeks, the order finally arrived and I was majorly disappointed. My design was transferred via a low quality heat transfer film, very low resolution, weak colors, and the transfer film is visible against the black material of the cap. Super low quality printing and a waste of materials and time. If this one product reflects the quality of work that SPOD produces, then I would not recommend them. I certainly would not trust them to create products for my customers. Minus 5 stars.
Hello jam catalogue,
Thank you for taking the time to leave your honest review, we're very sorry to hear that you were so disappointed in our services for your cap business. We do hope that you reached out to customer service over this, since it's vital to have these cases reported so that we can push for improvement in the printing processes of these products. If you ever decide to give it another go, the flock print might be the better choice for caps as with this printing technique, the designs are cut from a foil and pressed on and, thanks to its velvety quality, it has a bit of a feel of embroidery.
As you say, one product does not reflect our general quality standards. Thank you for reporting this.
I am also very disappointed. The print quality on my sample order for shirts and caps was really faint/pallid. I´m still waiting for a customer support feedback. A white print on a black snapback is really realy bad and you can see the stitches through the print. My sample shirt, designed with front and backprint, came without the backprint. I would not recommend SPOD at the moment.
Hello Florian Winkelmann,
Thank you for leaving your honest review. We're very sorry to hear that you were so disappointed in our print quality, however, we could not find a message with the email address connected to your account. Have you maybe mistakenly reached out to Shopify and not us? Please make sure to send the request to service-eu@spod.com again in that case so that they can issue a refund and open a case with production over the missing print and bad print quality. Also, please bear in mind that our customer service colleagues had some time off over Christmas (including the 24th) and the same holds for New Year's (31.12. and 01.01.) which also delays responses. You can find this information also in our FAQ: https://faq.spod.com/hc/en-us/articles/360016383694-What-Are-SPOD-s-Working-Hours-and-Holidays-#article
For the cap, our recommendation is currently to use flex or flock printing, as it is much more suitable for these kinds of products: https://www.spod.com/playbook/news/flex-and-flock-now-available.
Perhaps, after the refund was issued, you might want to try another sample order with a different printing technique.