Recensioner (727)

Helhetsomdöme
4,1
Antal per omdömesnivå
  • 72 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 4 % av omdömena har 2 stjärnor
  • 12 % av omdömena har 1 stjärnor
24 juli 2019

I really want to use this app so that my customers can custom create their own products. However the name SpreadShirt is mentioned a lot in the descriptions of the products with no way to change it. Such as "The headliner of the Spreadshirt Collection is our premium T-shirt" in the If I saw this I would go check out Spreadshirt and find that the prices are much cheaper to buy there since the prices there are barely above the prices in this app. I really want to offer this but really do not want another store's name in the product description of my page. I contacted them in April asking if this could be changed. Apparently it is too tough to change text.

Text can be changed for the products you make to be sold, but not the section to allow customers to make their own products. Please Please find a way to change these text descriptions to omit your brand name.

Romantic Express
USA
4 månader användning av appen
25 juli 2019

Adam, in customer support, has been awesome. We are evaluating switching over to SPOD which means we have had a lot of questions about the process in which tshirts are printed. I've had at least 20 questions for him and he has been thorough, patient, and informative. If the printing quality is as good as his service, we will be in excellent shape.

Bandwagon Champs
USA
5 dagar användning av appen
Redigerat 26 november 2022

This company has super fast production times...but that's really all that's good about them. The print quality is usually just mediocre (if that), and their customer service is basically nonexistent. Also, if you need to edit an order, good luck! You can't do it from the app, you need customer service. So basically you just have to disappoint your customer. To top that off, THEY'VE RAISED THEIR PRICES! I'll definitely be using a different company.

Uniquery Studio
USA
4 månader användning av appen
SPOD - Spreadshirt Print On Demand svarade 28 november 2022

Hello Uniquery Studio, Thank You for your review. We are sorry to hear that you are unhappy with the SPOD App. You have some solid concerns that we would love to address with you, if you have time. Please reach out to our Customer Service Team and let them know what we can help with. We would love to get you back on track and working with SPOD again. Looking forward to hearing from you!

3 december 2020

We use this app to sell some products, and it works nicely. Easy to use and very user-friendly, great customer service.

SolomonsCloset
USA
3 månader användning av appen
SPOD - Spreadshirt Print On Demand svarade 4 december 2020

Hello SolomonsCloset,

Thank you for taking the time to review our app and services, we're so glad to hear that you are happy with us and with the great work our customer service is doing. Looking forward to working with you in the future!

12 juni 2022

Ich nutze SPOD um mein Sortiment zu erweitern, allerdings finde ich es suboptimal, dass der Kunde die Bestellung bekommt, ohne einen Hinweis auf meinen Shop. Ich kann weder Logo auf dem Lieferschein ändern, noch den Absender auf dem Paket bestimmen: überall steht Spreadshirt drauf. Daher fürs Branding eher schlecht. Technisch läuft sonst alles sauber & rund.

FOOTBALL-KING 🏈
Tyskland
4 månader användning av appen
SPOD - Spreadshirt Print On Demand svarade 17 juni 2022

Hallo FOOTBALL-KING 🏈,

vielen Dank, dass Du Dir die Zeit genommen hast, unsere App zu bewerten. Dass Pakete mit Spreadshirt-Branding verschickt werden, sollte eigentlich nicht mehr passieren, seit wir white label packaging eingeführt haben - dafür möchten wir uns entschuldigen! Wenn nicht schon passiert, melde solche Fälle immer gerne dem Kundendienst, damit wir entsprechend einen Fall mit der Produktion eröffnen können. Eine Personalisierung der Verpackung ist definitiv ein Projekt, welches wir angehen werden, besonders da es sich viele Merchants wünschen. Sobald wir den Service anbieten können, werden wir selbstverständlich alle Merchants informieren.

18 maj 2021

I am so incredibly disappointed. My first sample order was fine, so I ordered a big $300+ order. SPOD never put my contact information on the package, so when FedEx tried to contact them for duties, they never responded, and the package has been in a holding pattern for 6 weeks. I have now paid the duties and the package is just plain lost. I contacted SPOD about this, and they took no responsibility, and I am now out a significant amount of money, with no merch. Another smaller order did arrive, but it is unsellable. Completely washed out and hideous, not even close to my previous sample order in quality. I am just heartbroken and now have no way to recoup the costs.

Comixque
Kanada
2 månader användning av appen
SPOD - Spreadshirt Print On Demand svarade 19 maj 2021

Hi Comixque. Thank you for your feedback.

For the washed-out shirt you received, have you contacted our customer service? Send them a picture of your product and we will be able to find a solution for you. support@spod.com.

I'm sorry that you faced some issues with your international parcels. Unfortunately, as we are based in the US, depending on the size of your order, sometimes imports taxes will be applied for that parcel. This is not something we can influence at the moment. We are looking into ways to improve that process, but it is something currently out of our hands.

We apologies for the inconvenience.

Sincerely,
SPOD Team

7 november 2020

So far so good! The interface is extremely easy to use and the shopify integration is relatively seamless.

MetalRelic
USA
4 dagar användning av appen
SPOD - Spreadshirt Print On Demand svarade 16 november 2020

Hello MetalRelic,
Thank you for taking the time to review our app, we're happy that things are working out well so far and hope that we will be able to meet your expectations also in the future.

6 mars 2021

When ordering the samples, it is sooo hard to get an update on where they are. I've been waiting 2 weeks now and still I can't get any update to the whereabouts. It's of course holding me up because I can't really begin until I've seen the products. Terrible

Cotton Sandy
Storbritannien
2 månader användning av appen
SPOD - Spreadshirt Print On Demand svarade 10 mars 2021

Hi Cotton Sandy,

I'm sorry you are having problems tracking your order. I can see that it is being processed at the customs and should be sent to you soon. If you still haven't received it by next week, please contact or customer service again, so we can refund it to you.

Thank you for your understanding and patience.

3 februari 2021

Love the app so far.
Integration wasn't too hard.
COGs are good.
And the turn around time from order to the item being sent out is great. Just waiting to see how the print looks on my first test order

MM6K
USA
4 dagar användning av appen
5 november 2020

The app has worked really great so far. very pleased with the fluidity and integration. I'm glad I found it.

Red Clover Coffee
USA
4 dagar användning av appen
SPOD - Spreadshirt Print On Demand svarade 16 november 2020

Hello Red Clover Coffee,
Thank you for leaving this awesome review, we're so happy to hear that you find our app user friendly and to be part of your business